Diamond Palace Hotel

Hotels
6.8
/10
Pleasant
120 reviews

What Guests Say About Their Stay

Wayland
10.0
/ 10
I booked the Deluxe Double Room and it was very spacious with a couch and coffee table so you can entertain guests. There's also a balcony with seating for two that serves the same purpose. They don't list the room size, but I would say the room was about 30 m2. There's an ATM next to the hotel. Exit the hotel, turn right and there's some Korean restaurants. Turn left there's an expensive Japanese restaurant. Across the street is the Poki Poke Japanese fast food restaurant. Attached to the restaurant is a baguette place. If you don't eat carbs, you can have them make any of the baguettes without the baguette. Like egg, cheese, ham, and bacon.
Verified traveler
10.0
/ 10
It's a budget hotel but provides a continental breakfast with some choices, should try the ice coffee!!! We spent 4 nights there, nothing complain...2 thumbs up!!! Except for the neighborhood is full of massage places and it's a dangerous area for man who's walking alone at night!!!
Jo
10.0
/ 10
It's a great place in a convieient location - slap bang in the middle of town - equal distance from russian market and riverside. The staff were very curteous and helpful. Our room was tidied and beds made while we were at breakfast. Good choice for breakfast too. Cheap and perfect for a few days in Phnom Penh - I would stay there again.
In the Area
See Map
#128 E3-E4, Street Sothearos, Khan Chamkamorn, Tonle Basak, Chamkar Mon, Phnom Penh, Cambodia, 00855

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Diamond Palace Hotel is a good choice when you are visiting Tonle Bassac. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Diamond Palace Hotel

#128 E3-E4, Street Sothearos, Khan Chamkamorn, Tonle Basak, Chamkar Mon, Phnom Penh, Cambodia, 00855
Discover More Places
Others Diamond Palace Hotel
Others 2 Diamond Palace Hotel

Discover More About Diamond Palace Hotel

Location


Staying at Diamond Palace Hotel is a good choice when you are visiting Tonle Bassac.

About Diamond Palace Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Diamond Palace Hotel.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Diamond Palace Hotel exclusively for you.

With all facilities offered, Diamond Palace Hotel is the right place to stay.

All facilities in Diamond Palace Hotel

Others Diamond Palace Hotel
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Reception hall
  • Parking
  • Terrace

Things to Do

  • Barbecue
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Limo or town car service

Food and Drinks

  • Bar

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Business Facilities

  • Business center

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Diamond Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 15 per vehicle (one way)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
14:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 05:30 - to 12:00
Available rooms at Diamond Palace Hotel
23
Number of floors in Diamond Palace Hotel
4
Another facilities in Diamond Palace Hotel
Laundry service, Express check-in, Tours, Luggage storage, 24-hour Receptionist

Frequently asked question in Diamond Palace Hotel

What are available facilities at Diamond Palace Hotel?
There are top facilites at Diamond Palace Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Diamond Palace Hotel?
The standard check-in time at Diamond Palace Hotel is starting from 14:00 - 05:30 while the latest check-out time is at Before 12:00
What is the star rating of Diamond Palace Hotel
Diamond Palace Hotel has a 3.0-star rating.
How many floors does Diamond Palace Hotel have?
Diamond Palace Hotel has 4.
How many rooms are available at Diamond Palace Hotel
Diamond Palace Hotel has 23.
See All

More Reviews from Other Guests in Diamond Palace Hotel

Overall Ratings & Reviews Diamond Palace Hotel

Traveloka (20)
Other sources (100)
6.6
Pleasant
From 100 reviews
Cleanliness

7.0

Room Comfort

6.8

Location

7.2

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Diamond Palace Hotel

Number of reviews per page
20
40
Top reviews
Nini
icon-Leisure
Leisure
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

A simple place n considerably good. Convenient for me to go where i expected. So its worth my stay.
Wong
icon-Leisure
Leisure
8.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Friendly staffs
Sim
10.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Good location, near everything.
Verified traveler
6.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Overall the hotel wasn't bad but it definitely felt a little seedy and when I opened the fridge some bugs came scrambling out. Staff was nice though and the balcony was quite spacious. The room never got cleaned while I was there but come to find out I the end of our stay we needed to leave the key with the front desk if we wanted cleaning.
Read More
Sharon
8.0
/10
Reviewed 433 week(s) ago

Hotels.com verified review

Our room was on the 4th floor with balcony facing the main road but little or no noise to speak of. Very clean room with fridge and TV and hanging space for clothes. Bathroom/shower/toilet all on same level which was a welcome change from having to step into shower over bath at other places we have stayed at in Cambodia. Would suit elderly or people with physical impairment where there was limited leg movement. Staff were friendly and the breakfast was adequate from a choice of seven dishes. Coffee or juice included. Hotel represented good value for a capital city. Tuk Tuk transport readily available from the hotel to sights around town. Some really good restaurants in lane ways nearby ..just explore to find them. Would stay again at this hotel.
Read More
Andrew
4.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Not advised that room would be windowless. We blame hotel.com for this! Bathroom door hinge broken so couldn't, close. No kettle so no tea coffee facilities as advertised. Not really sure why hotel.com would want to associate itself with a hotel like this. Irrespective of price there is a minimum standard you should expect. We believe this fell short of that.
Read More
Verified traveler
6.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

Thy are renovating the hotel there was no hot water I needed to call the response every time for hot water
Garrie
8.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

Good location with lots of resturants within 5 mins walking distance. Breakfast in the hotel was boring. Hotel lobby has a musky smell.
Wayland
10.0
/10
Reviewed 502 week(s) ago

Hotels.com verified review

I booked the Deluxe Double Room and it was very spacious with a couch and coffee table so you can entertain guests. There's also a balcony with seating for two that serves the same purpose. They don't list the room size, but I would say the room was about 30 m2. There's an ATM next to the hotel. Exit the hotel, turn right and there's some Korean restaurants. Turn left there's an expensive Japanese restaurant. Across the street is the Poki Poke Japanese fast food restaurant. Attached to the restaurant is a baguette place. If you don't eat carbs, you can have them make any of the baguettes without the baguette. Like egg, cheese, ham, and bacon.
Read More
Oon Poh
4.0
/10
Reviewed 510 week(s) ago

Hotels.com verified review

Opposite a primary school/ Old hotel, toilet needs upgrading as water seepage from shower area makes the whole floor wet. Need a 30mins walk to the Riverside area and 20mins to Independence Monument. Surrounding area, mostly massage shops.
Beverly
4.0
/10
Reviewed 514 week(s) ago

Hotels.com verified review

Huge disappointment. I had booked the superior double bedroom and paid for the extra for the upgrade and for a balcony. I arrived in the room, it was absolutely nothing like the picture. It was old, the walls were terrible looking and there were no cupboards or drawers for my clothes, just 2 miserables hangers hanging on one bar attached to the wall. On top of that, I did not have my own balcony like what I had paid for. It turned out to be only a room close to it, but a balcony accessible to the entire floor. I paid for a room that I never had.
Read More
kean mean
8.0
/10
Reviewed 516 week(s) ago

Hotels.com verified review

There is a local market nearby where one can buy fruits. There are other hotel restaurants nearby as well. This hotel does not serve lunch or dinner, only breakfast.
kean mean
8.0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

Hotel is far from Central Market but the latest mall AEON mall is nearby.
kean mean
8.0
/10
Reviewed 519 week(s) ago

Hotels.com verified review

Hotel rooms are generally clean. The flooring however gets dirty easily so need to wear footwear. Food is available nearby as hotel serves breakfast only.
Dewy
8.0
/10
Reviewed 524 week(s) ago

Expedia Group verified review

I found this accommodation to be excellent value for money,in a convenient location. The room was very clean,and the staff were very helpful,and could speak English
Verified traveler
10.0
/10
Reviewed 615 week(s) ago

Hotels.com verified review

It's a budget hotel but provides a continental breakfast with some choices, should try the ice coffee!!! We spent 4 nights there, nothing complain...2 thumbs up!!! Except for the neighborhood is full of massage places and it's a dangerous area for man who's walking alone at night!!!
Verified traveler
2.0
/10
Reviewed 620 week(s) ago

Expedia Group verified review

Room cleanses is ok but hot water not working properly. Breakfast serve is terrible.
Stefan
8.0
/10
Reviewed 622 week(s) ago

Hotels.com verified review

The hotel is located walking distance from a lot of attractions in Phnom Penh, on a street filled with legit massage places, convenient store and tuk-tuks, but it also offers a quiet night sleep. When we arrived to the hotel, the front desk person was trying to charge us extra for an additional breakfast because when I booked the room, I didn't change the number of people staying from 1 to 2 (even thou that wouldn't have changed the price of the reservation). After a long traveling day, I had to spend another half hour to explain this gentleman that the price of the room is the same whether you have 1 or 2 people sleeping in the king bed. He finally agreed and we went into the room where I had to learn how to maneuver the most temperamental shower head I have ever seen in my entire life. The room was clean. Overall experience is good. This hotel really need to tell their staff that the customer is always right if you want people to return.
Read More
Auronchew
6.0
/10
Reviewed 628 week(s) ago

Hotels.com verified review

Everything is no bad, just the service is bad, cause me order the breakfast, then waiting for a 30min, still no yet, then asking, they forgot my breakfast.....
KT
4.0
/10
Reviewed 639 week(s) ago

Hotels.com verified review

Room was very basic and reasonably clean. One of the worst showers I have ever encountered in a hotel room. Very low and kept falling out of the shower hook.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Diamond Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Diamond Palace Hotel

Traveloka (20)
Other sources (100)
6.6
Pleasant
From 100 reviews
Cleanliness

7.0

Room Comfort

6.8

Location

7.2

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Diamond Palace Hotel

Number of reviews per page
20
40
Top reviews
Nini
icon-Leisure
Leisure
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

A simple place n considerably good. Convenient for me to go where i expected. So its worth my stay.
Wong
icon-Leisure
Leisure
8.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Friendly staffs
Sim
10.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Good location, near everything.
Verified traveler
6.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Overall the hotel wasn't bad but it definitely felt a little seedy and when I opened the fridge some bugs came scrambling out. Staff was nice though and the balcony was quite spacious. The room never got cleaned while I was there but come to find out I the end of our stay we needed to leave the key with the front desk if we wanted cleaning.
Read More
Sharon
8.0
/10
Reviewed 433 week(s) ago

Hotels.com verified review

Our room was on the 4th floor with balcony facing the main road but little or no noise to speak of. Very clean room with fridge and TV and hanging space for clothes. Bathroom/shower/toilet all on same level which was a welcome change from having to step into shower over bath at other places we have stayed at in Cambodia. Would suit elderly or people with physical impairment where there was limited leg movement. Staff were friendly and the breakfast was adequate from a choice of seven dishes. Coffee or juice included. Hotel represented good value for a capital city. Tuk Tuk transport readily available from the hotel to sights around town. Some really good restaurants in lane ways nearby ..just explore to find them. Would stay again at this hotel.
Read More
Andrew
4.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Not advised that room would be windowless. We blame hotel.com for this! Bathroom door hinge broken so couldn't, close. No kettle so no tea coffee facilities as advertised. Not really sure why hotel.com would want to associate itself with a hotel like this. Irrespective of price there is a minimum standard you should expect. We believe this fell short of that.
Read More
Verified traveler
6.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

Thy are renovating the hotel there was no hot water I needed to call the response every time for hot water
Garrie
8.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

Good location with lots of resturants within 5 mins walking distance. Breakfast in the hotel was boring. Hotel lobby has a musky smell.
Wayland
10.0
/10
Reviewed 502 week(s) ago

Hotels.com verified review

I booked the Deluxe Double Room and it was very spacious with a couch and coffee table so you can entertain guests. There's also a balcony with seating for two that serves the same purpose. They don't list the room size, but I would say the room was about 30 m2. There's an ATM next to the hotel. Exit the hotel, turn right and there's some Korean restaurants. Turn left there's an expensive Japanese restaurant. Across the street is the Poki Poke Japanese fast food restaurant. Attached to the restaurant is a baguette place. If you don't eat carbs, you can have them make any of the baguettes without the baguette. Like egg, cheese, ham, and bacon.
Read More
Oon Poh
4.0
/10
Reviewed 510 week(s) ago

Hotels.com verified review

Opposite a primary school/ Old hotel, toilet needs upgrading as water seepage from shower area makes the whole floor wet. Need a 30mins walk to the Riverside area and 20mins to Independence Monument. Surrounding area, mostly massage shops.
Beverly
4.0
/10
Reviewed 514 week(s) ago

Hotels.com verified review

Huge disappointment. I had booked the superior double bedroom and paid for the extra for the upgrade and for a balcony. I arrived in the room, it was absolutely nothing like the picture. It was old, the walls were terrible looking and there were no cupboards or drawers for my clothes, just 2 miserables hangers hanging on one bar attached to the wall. On top of that, I did not have my own balcony like what I had paid for. It turned out to be only a room close to it, but a balcony accessible to the entire floor. I paid for a room that I never had.
Read More
kean mean
8.0
/10
Reviewed 516 week(s) ago

Hotels.com verified review

There is a local market nearby where one can buy fruits. There are other hotel restaurants nearby as well. This hotel does not serve lunch or dinner, only breakfast.
kean mean
8.0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

Hotel is far from Central Market but the latest mall AEON mall is nearby.
kean mean
8.0
/10
Reviewed 519 week(s) ago

Hotels.com verified review

Hotel rooms are generally clean. The flooring however gets dirty easily so need to wear footwear. Food is available nearby as hotel serves breakfast only.
Dewy
8.0
/10
Reviewed 524 week(s) ago

Expedia Group verified review

I found this accommodation to be excellent value for money,in a convenient location. The room was very clean,and the staff were very helpful,and could speak English
Verified traveler
10.0
/10
Reviewed 615 week(s) ago

Hotels.com verified review

It's a budget hotel but provides a continental breakfast with some choices, should try the ice coffee!!! We spent 4 nights there, nothing complain...2 thumbs up!!! Except for the neighborhood is full of massage places and it's a dangerous area for man who's walking alone at night!!!
Verified traveler
2.0
/10
Reviewed 620 week(s) ago

Expedia Group verified review

Room cleanses is ok but hot water not working properly. Breakfast serve is terrible.
Stefan
8.0
/10
Reviewed 622 week(s) ago

Hotels.com verified review

The hotel is located walking distance from a lot of attractions in Phnom Penh, on a street filled with legit massage places, convenient store and tuk-tuks, but it also offers a quiet night sleep. When we arrived to the hotel, the front desk person was trying to charge us extra for an additional breakfast because when I booked the room, I didn't change the number of people staying from 1 to 2 (even thou that wouldn't have changed the price of the reservation). After a long traveling day, I had to spend another half hour to explain this gentleman that the price of the room is the same whether you have 1 or 2 people sleeping in the king bed. He finally agreed and we went into the room where I had to learn how to maneuver the most temperamental shower head I have ever seen in my entire life. The room was clean. Overall experience is good. This hotel really need to tell their staff that the customer is always right if you want people to return.
Read More
Auronchew
6.0
/10
Reviewed 628 week(s) ago

Hotels.com verified review

Everything is no bad, just the service is bad, cause me order the breakfast, then waiting for a 30min, still no yet, then asking, they forgot my breakfast.....
KT
4.0
/10
Reviewed 639 week(s) ago

Hotels.com verified review

Room was very basic and reasonably clean. One of the worst showers I have ever encountered in a hotel room. Very low and kept falling out of the shower hook.
Number of reviews per page
20
40