Shintana Saya Residence

Hotels
10.0
/10
Exceptional
320 reviews

What Guests Say About Their Stay

Jyoti
10.0
/ 10
Over all an excellent place to stay while on vacation. They’ve complimentary pick up from airport along with chilled coconut water on these hot days. Very welcoming & friendly staff. Good restaurant with good menu options.Service in the restaurant could have been a little better and faster. Will recommend this place to family and friends.
Simon
10.0
/ 10
Well, where do I start! This is probably the best customer experience I’ve ever had from a hotel. We booked a room with an airport pickup included along with 2 x 60 min massages a day. From the moment we were greeted at the airport we were treated like royalty, the transfer was smooth and we were immediately provided with a cold flannel and fresh ice cold coconut. Our room was brilliant and comes with a mini fridge with complementary water and soft drinks. The food in the hotel is really, really good. Our first night we ate at the hotel and we were not disappointed one bit and it was very well priced. We took advantage of a guided Ankor Wat Sunrise tour which is a must do which the hotel organised for us. Throughout the day we were given ice cold flannels and bottled water. The hotel offers a free one way Tuktuk ride into town which only takes about 10 mins. When we were ready to come back we simply WhatsApp’d the driver to collect us for $3 (US), which could be added to your room bill if you didn’t have cash. On leaving the hotel pretty much all staff on site came to wave us goodbye including the chef’s who we’d not seen. That level of detail sums up the hotel and the great leadership it has from Sy. I cannot rate this hotel highly enough, it’s a quality place but it’s the staff and its people that make this a place I will never ever forget and hope to return to sometime in the future. Thank you for an unforgettable stay.
Damon
10.0
/ 10
Wonderful small hotel. Stayed in the Royal Suite. Lovely big room with good lounge area and a spacious bathroom with rainwater shower. Pool area is a welcome oasis in the heat. Great little restaurant with a good choice of breakfast. Staff were so friendly! Free Tuk Tuk in to town about 10 minutes away.
In the Area
See Map
Street 30, Phum Veal, Sangkat Kouk Chak, Krong Siem Reap, Siem Reap, Cambodia

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Shintana Saya Residence is a hotel in a good neighborhood, which is located at Krong Siem Reap. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shintana Saya Residence

Street 30, Phum Veal, Sangkat Kouk Chak, Krong Siem Reap, Siem Reap, Cambodia
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Discover More About Shintana Saya Residence

Location


Shintana Saya Residence is a hotel in a good neighborhood, which is located at Krong Siem Reap.

About Shintana Saya Residence

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shintana Saya Residence exclusively for you.

Shintana Saya Residence is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shintana Saya Residence.

All facilities in Shintana Saya Residence

Others Shintana Saya Residence
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Barbecue
  • Garden
  • Vineyard
  • Library
  • Spa

Food and Drinks

  • Bar
  • Poolside bar
  • Winery
  • Breakfast
  • Snack bar

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Transportation

  • Area shuttle with surcharge
  • Access to bus station (surcharge)
  • Valet parking

General

  • Rooftop terrace
  • Terrace

Business Facilities

  • Business center
  • Computer station

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Shintana Saya Residence

Important Note
  • Fee for full breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 44 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a first aid kit

This property offers transfers from the airport and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shintana Saya Residence
9
Another facilities in Shintana Saya Residence
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Shintana Saya Residence

What are available facilities at Shintana Saya Residence?
There are top facilites at Shintana Saya Residence such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Shintana Saya Residence?
The standard check-in time at Shintana Saya Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shintana Saya Residence provide breakfast?
Yes, Shintana Saya Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shintana Saya Residence
Shintana Saya Residence has a 4.0-star rating.
How many rooms are available at Shintana Saya Residence
Shintana Saya Residence has 9.
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More Reviews from Other Guests in Shintana Saya Residence

10.0
Exceptional
From 320 reviews
Cleanliness

9.8

Room Comfort

10.0

Location

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shintana Saya Residence

Number of reviews per page
20
40
Top reviews
Samuel
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great service
Jyoti
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Over all an excellent place to stay while on vacation. They’ve complimentary pick up from airport along with chilled coconut water on these hot days. Very welcoming & friendly staff. Good restaurant with good menu options.Service in the restaurant could have been a little better and faster. Will recommend this place to family and friends.
Read More
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Well, where do I start! This is probably the best customer experience I’ve ever had from a hotel. We booked a room with an airport pickup included along with 2 x 60 min massages a day. From the moment we were greeted at the airport we were treated like royalty, the transfer was smooth and we were immediately provided with a cold flannel and fresh ice cold coconut. Our room was brilliant and comes with a mini fridge with complementary water and soft drinks. The food in the hotel is really, really good. Our first night we ate at the hotel and we were not disappointed one bit and it was very well priced. We took advantage of a guided Ankor Wat Sunrise tour which is a must do which the hotel organised for us. Throughout the day we were given ice cold flannels and bottled water. The hotel offers a free one way Tuktuk ride into town which only takes about 10 mins. When we were ready to come back we simply WhatsApp’d the driver to collect us for $3 (US), which could be added to your room bill if you didn’t have cash. On leaving the hotel pretty much all staff on site came to wave us goodbye including the chef’s who we’d not seen. That level of detail sums up the hotel and the great leadership it has from Sy. I cannot rate this hotel highly enough, it’s a quality place but it’s the staff and its people that make this a place I will never ever forget and hope to return to sometime in the future. Thank you for an unforgettable stay.
Read More
Damon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful small hotel. Stayed in the Royal Suite. Lovely big room with good lounge area and a spacious bathroom with rainwater shower. Pool area is a welcome oasis in the heat. Great little restaurant with a good choice of breakfast. Staff were so friendly! Free Tuk Tuk in to town about 10 minutes away.
Tony
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We had a wonderful stay at Shintana Saya Residence. The staff were incredibly kind, warm, and attentive—going above and beyond to make us feel truly welcome. When we arrived, they were all there to greet us with genuine smiles, and when it was time to leave, they gathered once more to bid us farewell and wish us a safe journey home. David, although we didn’t have the chance to meet, I wanted to let you know how exceptional your team is. They are dedicated, hard-working, and a true credit to your residence. Once the hotel reopens, I sincerely hope you'll consider bringing them back.
Read More
Leif
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Absolutely amazing stay at Shintana Saya. Staff were increadibly helpful and service oriented. My wife summed it up well - ,most zen hotel we have ever stayed at. Beautiful pool area, nice breakfast and nice small things like pieces of fresh fruit when we got back from our day sighteeing in Ankor. Strongly recommend this hotel.
Read More
Ravi
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Many apologies for this late submission. My sister, her friend (the two of them shared a room) and I booked two rooms in January 3025. Very simply, we were treated like royalty; the service was faultless, the spacious rooms were impeccable, and every one was most helpful. The dining area, while small, served fresh juices and coconut water for the asking and the chef was eager to customise the breakfast offering, which was sumptuous. Also, the hotel arranged all local transport which could go on the bill. Although the location may appear to be a bit far from the hourly-burly of the town Center, it’s only 10 minutes away from an auto-rickshaw ride. Would stay at this lovely oasis anytime.
Read More
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff and service were so fantastic. My 11 year old said she felt like royalty! They greeted me by name with so many welcome drinks, fruit and extras every day. Wonderful communication and set up tours for us with fantastic drivers and guide. The property itself is so beautiful and welcoming. We had 2 suites connected with so much room. They opened early for breakfast on our departure day so we didn’t miss out. Absolutely outstanding!
Read More
Nicola
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay here. Everything was perfect. We hope to visit again in the future.
Ava
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Sy was fantastic and very helpful. He went above and beyond to assist us with every request/question we had and to make sure we had a pleasant stay.
Igor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Highly personalized treatment in a beautiful small hotel in Siem Rep. close to Angkor Wat, very convenient for an early, sunrise visit. Surprisingly high quality ford in the restaurant. Beautiful room and swimming pool. Loved it.
Patricia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff was fantastic! Delightful small personal hotel close to Angkor Wat!! Great swmming pool!
Asvitha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Amazing service from start to finish. They made the stay very special especially as we were there celebrating my dad's birthday. Thank you for a wonderful experience.
Stanislas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Small hôtel with excellent service and quality environnement. Perfect organisation for transportation and visit of the temples. Good restaurant. Efficient management by Mr. Sy.
Brenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Wonderful boutique hotel with beautiful decor and grounds. Exceptional and personalized service from friendly and knowledgeable staff. We had 2 lovely dinners in the restaurant and enjoyed the treats in the room.
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Staff is amazing. Everyone was great.
helen
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The Shintana Saya hotel at Siem Reap was the finest and best value hotel we have ever visited. The staff were fantastic. I recommend it to all.
PRABHAT
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Best hotel staff I have experienced in my entire life. My wife and I do travel a lot. Amazing customer service. Highly recommend to stay at this place.
Diane
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful, restful boutique hotel, with fantastic staff! Highly recommend if you are looking for a restful experience in Siem Reip!
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The team at Shintana Saya Residence was the true highlight of our stay. Their hospitality was unparalleled, and they treated us not just as guests but as family. Mr. Sy ensured every part of our visit was seamless, orchestrating everything from pre-arrival planning to daily activities with effortless precision. Daven welcomed us warmly at the airport, setting the tone for what would be an incredible experience. "That" and Sopheak were always ready to assist with transportation and thoughtful gestures, ensuring we felt completely at home. Their genuine care shone through in every interaction, including our departure, which was handled with the same grace as our arrival. Our dining experiences were unforgettable, thanks to the amazing culinary team and especially Lalin and Sopheak (a different one). Lalin, in particular, turned every meal into a highlight of our day. The massages at Shintana Saya Residence were, without exaggeration, the best we’ve ever had. Leutt and Chanry are true masters of their craft, providing a level of relaxation and rejuvenation that was second to none. Shintana Saya Residence is more than just a hotel—it’s a home away from home!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Shintana Saya Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
10.0
Exceptional
From 320 reviews
Cleanliness

9.8

Room Comfort

10.0

Location

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shintana Saya Residence

Number of reviews per page
20
40
Top reviews
Samuel
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great service
Jyoti
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Over all an excellent place to stay while on vacation. They’ve complimentary pick up from airport along with chilled coconut water on these hot days. Very welcoming & friendly staff. Good restaurant with good menu options.Service in the restaurant could have been a little better and faster. Will recommend this place to family and friends.
Read More
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Well, where do I start! This is probably the best customer experience I’ve ever had from a hotel. We booked a room with an airport pickup included along with 2 x 60 min massages a day. From the moment we were greeted at the airport we were treated like royalty, the transfer was smooth and we were immediately provided with a cold flannel and fresh ice cold coconut. Our room was brilliant and comes with a mini fridge with complementary water and soft drinks. The food in the hotel is really, really good. Our first night we ate at the hotel and we were not disappointed one bit and it was very well priced. We took advantage of a guided Ankor Wat Sunrise tour which is a must do which the hotel organised for us. Throughout the day we were given ice cold flannels and bottled water. The hotel offers a free one way Tuktuk ride into town which only takes about 10 mins. When we were ready to come back we simply WhatsApp’d the driver to collect us for $3 (US), which could be added to your room bill if you didn’t have cash. On leaving the hotel pretty much all staff on site came to wave us goodbye including the chef’s who we’d not seen. That level of detail sums up the hotel and the great leadership it has from Sy. I cannot rate this hotel highly enough, it’s a quality place but it’s the staff and its people that make this a place I will never ever forget and hope to return to sometime in the future. Thank you for an unforgettable stay.
Read More
Damon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful small hotel. Stayed in the Royal Suite. Lovely big room with good lounge area and a spacious bathroom with rainwater shower. Pool area is a welcome oasis in the heat. Great little restaurant with a good choice of breakfast. Staff were so friendly! Free Tuk Tuk in to town about 10 minutes away.
Tony
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We had a wonderful stay at Shintana Saya Residence. The staff were incredibly kind, warm, and attentive—going above and beyond to make us feel truly welcome. When we arrived, they were all there to greet us with genuine smiles, and when it was time to leave, they gathered once more to bid us farewell and wish us a safe journey home. David, although we didn’t have the chance to meet, I wanted to let you know how exceptional your team is. They are dedicated, hard-working, and a true credit to your residence. Once the hotel reopens, I sincerely hope you'll consider bringing them back.
Read More
Leif
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Absolutely amazing stay at Shintana Saya. Staff were increadibly helpful and service oriented. My wife summed it up well - ,most zen hotel we have ever stayed at. Beautiful pool area, nice breakfast and nice small things like pieces of fresh fruit when we got back from our day sighteeing in Ankor. Strongly recommend this hotel.
Read More
Ravi
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Many apologies for this late submission. My sister, her friend (the two of them shared a room) and I booked two rooms in January 3025. Very simply, we were treated like royalty; the service was faultless, the spacious rooms were impeccable, and every one was most helpful. The dining area, while small, served fresh juices and coconut water for the asking and the chef was eager to customise the breakfast offering, which was sumptuous. Also, the hotel arranged all local transport which could go on the bill. Although the location may appear to be a bit far from the hourly-burly of the town Center, it’s only 10 minutes away from an auto-rickshaw ride. Would stay at this lovely oasis anytime.
Read More
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff and service were so fantastic. My 11 year old said she felt like royalty! They greeted me by name with so many welcome drinks, fruit and extras every day. Wonderful communication and set up tours for us with fantastic drivers and guide. The property itself is so beautiful and welcoming. We had 2 suites connected with so much room. They opened early for breakfast on our departure day so we didn’t miss out. Absolutely outstanding!
Read More
Nicola
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay here. Everything was perfect. We hope to visit again in the future.
Ava
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Sy was fantastic and very helpful. He went above and beyond to assist us with every request/question we had and to make sure we had a pleasant stay.
Igor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Highly personalized treatment in a beautiful small hotel in Siem Rep. close to Angkor Wat, very convenient for an early, sunrise visit. Surprisingly high quality ford in the restaurant. Beautiful room and swimming pool. Loved it.
Patricia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff was fantastic! Delightful small personal hotel close to Angkor Wat!! Great swmming pool!
Asvitha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Amazing service from start to finish. They made the stay very special especially as we were there celebrating my dad's birthday. Thank you for a wonderful experience.
Stanislas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Small hôtel with excellent service and quality environnement. Perfect organisation for transportation and visit of the temples. Good restaurant. Efficient management by Mr. Sy.
Brenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Wonderful boutique hotel with beautiful decor and grounds. Exceptional and personalized service from friendly and knowledgeable staff. We had 2 lovely dinners in the restaurant and enjoyed the treats in the room.
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Staff is amazing. Everyone was great.
helen
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The Shintana Saya hotel at Siem Reap was the finest and best value hotel we have ever visited. The staff were fantastic. I recommend it to all.
PRABHAT
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Best hotel staff I have experienced in my entire life. My wife and I do travel a lot. Amazing customer service. Highly recommend to stay at this place.
Diane
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful, restful boutique hotel, with fantastic staff! Highly recommend if you are looking for a restful experience in Siem Reip!
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The team at Shintana Saya Residence was the true highlight of our stay. Their hospitality was unparalleled, and they treated us not just as guests but as family. Mr. Sy ensured every part of our visit was seamless, orchestrating everything from pre-arrival planning to daily activities with effortless precision. Daven welcomed us warmly at the airport, setting the tone for what would be an incredible experience. "That" and Sopheak were always ready to assist with transportation and thoughtful gestures, ensuring we felt completely at home. Their genuine care shone through in every interaction, including our departure, which was handled with the same grace as our arrival. Our dining experiences were unforgettable, thanks to the amazing culinary team and especially Lalin and Sopheak (a different one). Lalin, in particular, turned every meal into a highlight of our day. The massages at Shintana Saya Residence were, without exaggeration, the best we’ve ever had. Leutt and Chanry are true masters of their craft, providing a level of relaxation and rejuvenation that was second to none. Shintana Saya Residence is more than just a hotel—it’s a home away from home!
Read More
Number of reviews per page
20
40