Best Western Dorchester Hotel

Hotels
8.0
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

David
10.0
/ 10
Staff were A-one. Went above and beyond in service. Would definitely recommend staying at BW Dorchester .
Tony
10.0
/ 10
Thank you in particular to Adam in the restaurant who mentioned stopping off in Coombs . . we saw the Goats on the Roof !
Kelly
10.0
/ 10
The hotel offers a seamless check-in process and boasts a fantastic location, along with being nicely updated. However, due to the building's age, there is a noticeable slant of a few inches in the family suite. This can impact the balance of elderly parents, which became a concern during our stay. Within just a few hours, we received a noise complaint because of their difficulty in moving about.
In the Area
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70 Church St, Regional District of Nanaimo, British Columbia, Canada, V9R5H4

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Best Western Dorchester Hotel is a good choice when you are visiting Regional District of Nanaimo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Dorchester Hotel

70 Church St, Regional District of Nanaimo, British Columbia, Canada, V9R5H4
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Discover More About Best Western Dorchester Hotel

Location


Staying at Best Western Dorchester Hotel is a good choice when you are visiting Regional District of Nanaimo.

About Best Western Dorchester Hotel

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Dorchester Hotel exclusively for you.

Staying at Best Western Dorchester Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in Best Western Dorchester Hotel

Others Best Western Dorchester Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference center
  • Conference rooms

General

  • Parking
  • Banquet
  • Ballroom

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Laundry service

Things to Do

  • Shops
  • Winery tours

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Western Dorchester Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Dorchester Hotel
71
Number of floors in Best Western Dorchester Hotel
4
Another facilities in Best Western Dorchester Hotel
Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Meeting facilities

Frequently asked question in Best Western Dorchester Hotel

What are available facilities at Best Western Dorchester Hotel?
There are top facilites at Best Western Dorchester Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Dorchester Hotel?
The standard check-in time at Best Western Dorchester Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Best Western Dorchester Hotel provide breakfast?
Yes, Best Western Dorchester Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Dorchester Hotel
Best Western Dorchester Hotel has a 2.5-star rating.
How many floors does Best Western Dorchester Hotel have?
Best Western Dorchester Hotel has 4.
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More Reviews from Other Guests in Best Western Dorchester Hotel

8.0
Very Good
From 1,001 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Best Western Dorchester Hotel

Number of reviews per page
20
40
Top reviews
john
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

the stay was good the staff were very friendly and helpful the biggest problem was the fact that i booked on-line with what was supposed to be the hotel site only to be informed at check in that it was booked through Expedia which i didn`t i think Expedia hijacked my booking which should be illegal is there a way for the Hotel to block them from doing so ? we didn`t get the ocean view room that we wanted ,street side was a little noisy at times, the Hotel manager was very helpful in compensating us for this inconvenience, Thank you, John Leese
Read More
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is great right on the harbour front.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were A-one. Went above and beyond in service. Would definitely recommend staying at BW Dorchester .
Robert
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

N/a
Tracey
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is old with alot of character however no hot water at all. When i mentioned it at checkout the only response was the breaker had beem off and was back on and water would be warm soon. That didn't help us as we had to check out to catch a ferry. No apology or compensation of any sort. This was not a cheap hotel and therefore will not stay again.
Read More
Tony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Thank you in particular to Adam in the restaurant who mentioned stopping off in Coombs . . we saw the Goats on the Roof !
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is past its best by a number of years. Furniture is ready for the skip, maintenance isn’t a good as new approach, and we were issued a room when checking in late in the evening, tired and ready for bed and only when it was too late we realised the air conditioning was faulty in an already very smaller than average hotel room, stay in any of the other hotels near here as we have before and it’s chalk and cheese. Best western didn’t even respond to my messages raising the issue with them.
Read More
Kelly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel offers a seamless check-in process and boasts a fantastic location, along with being nicely updated. However, due to the building's age, there is a noticeable slant of a few inches in the family suite. This can impact the balance of elderly parents, which became a concern during our stay. Within just a few hours, we received a noise complaint because of their difficulty in moving about.
Read More
Cindy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pros: Best night's sleep I ever had in a hotel. SUPER quiet. Didnt hear anything all night, wasnt woken up by the AC nor the refrigerator, as is usually the case in hotels! Bed was quite comfortable as well. View was absolutely beautiful. Staff was friendly. Even though we had to evacuate because someone pulled a fire alarm one morning, it was still one of the best hotels I've stayed in Cons: parking is on another street. No cold drinks (drinks are in same vending machine aa chips)
Read More
Ishita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were very clean and very ideal location to walk around the town centre
Jane
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Small hotel super location. Great transport to Hullo ferry to Vancouver. Great views from room. Bed bedding etc good.Breakfast Excellent.
Lisa
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The harbour is beautiful. The panhandlers are annoying. The hotel is very old and the floors in my room were dirty. The fire alarm going off in the morning was really unfortunate and it took quite some time for the fire department to resolve it. Was told two different things - front desk said there is no issue and it’s a false alarm and later I was told that there was an electrical issue in the basement.
Read More
Fan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, a bit of walk to the parking, but it's free
Verified traveler
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is a bit dated and could use a refresh. Hotel staff were excellent to the point of contacting us for an item we left at hotel and offering to ship to us. Staff would make us return to this location given the chance. Central location to Nanaimo.
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was fair to average. But it seems all the hotels in Nanaimo are this way. Hallway floors are really unlevel. You can't take your luggage cart to your room because of stairs. The rooms are ok but older tvs, not smart TVs. Meh is really the best description
David
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice downtown location
gary
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome place to stay as always
Michale M
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The check in staff was amazing. Friendly and lovely and made our check in smooth and quick. I will definitely stay there again
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room was comfortable and it was very quiet. Great value!
Cam
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s a great location with good eating options.
Number of reviews per page
20
40

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Others 4 Best Western Dorchester Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,001 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Dorchester Hotel

Number of reviews per page
20
40
Top reviews
john
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

the stay was good the staff were very friendly and helpful the biggest problem was the fact that i booked on-line with what was supposed to be the hotel site only to be informed at check in that it was booked through Expedia which i didn`t i think Expedia hijacked my booking which should be illegal is there a way for the Hotel to block them from doing so ? we didn`t get the ocean view room that we wanted ,street side was a little noisy at times, the Hotel manager was very helpful in compensating us for this inconvenience, Thank you, John Leese
Read More
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is great right on the harbour front.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were A-one. Went above and beyond in service. Would definitely recommend staying at BW Dorchester .
Robert
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

N/a
Tracey
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is old with alot of character however no hot water at all. When i mentioned it at checkout the only response was the breaker had beem off and was back on and water would be warm soon. That didn't help us as we had to check out to catch a ferry. No apology or compensation of any sort. This was not a cheap hotel and therefore will not stay again.
Read More
Tony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Thank you in particular to Adam in the restaurant who mentioned stopping off in Coombs . . we saw the Goats on the Roof !
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is past its best by a number of years. Furniture is ready for the skip, maintenance isn’t a good as new approach, and we were issued a room when checking in late in the evening, tired and ready for bed and only when it was too late we realised the air conditioning was faulty in an already very smaller than average hotel room, stay in any of the other hotels near here as we have before and it’s chalk and cheese. Best western didn’t even respond to my messages raising the issue with them.
Read More
Kelly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel offers a seamless check-in process and boasts a fantastic location, along with being nicely updated. However, due to the building's age, there is a noticeable slant of a few inches in the family suite. This can impact the balance of elderly parents, which became a concern during our stay. Within just a few hours, we received a noise complaint because of their difficulty in moving about.
Read More
Cindy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pros: Best night's sleep I ever had in a hotel. SUPER quiet. Didnt hear anything all night, wasnt woken up by the AC nor the refrigerator, as is usually the case in hotels! Bed was quite comfortable as well. View was absolutely beautiful. Staff was friendly. Even though we had to evacuate because someone pulled a fire alarm one morning, it was still one of the best hotels I've stayed in Cons: parking is on another street. No cold drinks (drinks are in same vending machine aa chips)
Read More
Ishita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were very clean and very ideal location to walk around the town centre
Jane
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Small hotel super location. Great transport to Hullo ferry to Vancouver. Great views from room. Bed bedding etc good.Breakfast Excellent.
Lisa
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The harbour is beautiful. The panhandlers are annoying. The hotel is very old and the floors in my room were dirty. The fire alarm going off in the morning was really unfortunate and it took quite some time for the fire department to resolve it. Was told two different things - front desk said there is no issue and it’s a false alarm and later I was told that there was an electrical issue in the basement.
Read More
Fan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, a bit of walk to the parking, but it's free
Verified traveler
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is a bit dated and could use a refresh. Hotel staff were excellent to the point of contacting us for an item we left at hotel and offering to ship to us. Staff would make us return to this location given the chance. Central location to Nanaimo.
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was fair to average. But it seems all the hotels in Nanaimo are this way. Hallway floors are really unlevel. You can't take your luggage cart to your room because of stairs. The rooms are ok but older tvs, not smart TVs. Meh is really the best description
David
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice downtown location
gary
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome place to stay as always
Michale M
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The check in staff was amazing. Friendly and lovely and made our check in smooth and quick. I will definitely stay there again
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room was comfortable and it was very quiet. Great value!
Cam
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s a great location with good eating options.
Number of reviews per page
20
40