Montreal Marriott Chateau Champlain

Never nice property. The staff was exceptionally helpful. Res enjoyed the interaction with the whole staff.

Our stay here was great. I can't speak on the bar, because I didn't visit. The room was clean and comfortable. What makes this hotel special, is that you are close to everything.

Très bel endroit, c’est la deuxième fois que je viens c’est toujours aussi beau, le personnel est adorable et le buffet déjeuner vraiment très bon. Nous avons découvert la terrasse et c’était une très belle surprise.

Very clean and spacious room Very pleased

Les ascenseurs font énormément de bruit

Great hotel

The room was very clean and spacious.

Lovely view from the windows and very easy to park in the garage connected to the building. Great for a concert at the Bell Centre!

Everything

The hotel is located in a good area, but the only issue was that the room service was closed at 10 p.m.

Great location and staff is great!

Absolutely LOVED my stay here!

I’ve stayed here several times over the past 15 years or so (I used to drive up from Boston during foliage season) and the last time I stayed was pre-pandemic (2019). It’s been awhile and obviously the property has changed. I was very disappointed w/ our first morning of room service where our drink orders were cancelled as if drinks weren’t available, but truthfully their POS system was down & they should’ve just been honest about that. I paid in the room with my card & they charged the room anyway. And the final straw was the cleaning team not taking the breakfast tray or take out bags the next day-leaving rotting food in our otherwise fully serviced room. That’s just odd and disgusting. When I called down to let them know that I placed the tray of breakfast & take out bags at our door to be picked up, they claimed they would send someone up to gather it. An entire day goes by and NOTHING WAS TAKEN. By evening, our neighbors put their McDonald’s bags out for pick up. Still, nothing over night. I call AGIAN and they claimed it will be picked up and was not for several hours! How gross! Did they expect guests to find a dumpster to place their own trash??? I’m an avid traveler (have been to 40+ countries in my 46 years on this planet) & grew up as such. I’ve never had this issue. On a better note, the terrace bartender was friendly, personable & welcoming. Thanks Carlito! The bartenders that relieved him and the server team were “meh” at best & inattentive at worst.

Fast and friendly check-in. Good variety of foods at breakfast. A self-serve coffee/espresso machine should be added. Great views. Comfortable bed. Fast elevators. AC worked. Good storage in room. Room well designed.

Well located, elegant hotel.

Great location with walking distance to many attractions. Will definitely return.

Très bon service, bonne nourriture et très belle hôtel très propre. Chaque fois que nous irons à Montréal sa sera notre hôtel.

It's in the middle or close to everything Montreal is about

Well located hotel close to train station and restaurants. Within walking distance of pier

Great location Accommodation very clean and well maintained Parking your vehicle is expensive $36 to $48/day