Thriftlodge by Wyndham Regina North

Me and my friend just had the worst experience at the hotel he was completely rude and psychotic, made us feel like our lives were in danger and wouldn't give us the room because the website apparently said you have to be 21 and since I booked it (I'm 19 and my friend 22) he wouldn't let us stay. He screamed at us saying a refund is not that "easy" ', meaning he wouldn't give us a refund and saying he's got us on camera when we were doing absolutely nothing wrong. We mentioned we didn't know the person booking had to be 21 and he was calling us a liar and trying to make bets with us about us "lying". We felt very unsafe speaking to this man. Please do not stay here.

Good

I understand that the cost of the stay is fairly standard, but the service was extremely poor. When I checked into my room, the TV wasn’t working. I contacted the front desk, but the lady I spoke to had no idea how to help or resolve the issue. They advertised that breakfast was included — unfortunately, it was terrible. The apple provided looked like it had been sitting around for a month, the muffin was ice-cold, clearly taken straight out of the freezer, and the juice for kids was simply undrinkable. What surprised me most was the reaction I received when I tried to provide feedback. I politely mentioned that the quality of breakfast being served was unacceptable, and instead of listening, the staff member became agitated. In the end, I found myself apologizing just for pointing out things that should have been taken seriously. Overall, I’m very disappointed with the experience. I hope management takes this feedback to heart and improves the service for future guests.

Nothing to say, was disappointed.

Had a short video of shower not working and drain was not attached. Couldn’t even bath if wanted to.

Doesn't meet my expectation.

Not the same as in the advertisement. The washroom is very old and there’s a weird smell. Towels have strands of hair.

Dusty environment, poor staff communication, etc

The rooms are clean and practical, the staff are always polite and easy to get along with. There is a little street noise at night since there is a major roadway near the entrance

Worst property Worst management Expedia should not have it in web site

Very old poorly maintained, wires ganging from ceiling

Occupants do not have control of the air conditioning

Basically a place to sleep while visiting. Price very good; room good, clean; other services permitting low price OK

Difficult situation with a hotel owner/manager. Here's a breakdown of what happened: You went to the office around 5 PM for essential supplies (towels and toilet paper). Lack of Service: Despite ringing the service bell multiple times over a 5-minute period, you received no initial response. Other guests also arrived to check in and experienced the same lack of service. Confrontational Manager: When the owner/manager finally appeared, their behavior was aggressive and unhelpful. They threatened to call the police instead of addressing my needs. Communication Breakdown: The owner/manager refused to listen to your explanation for needing assistance. They focused on threats and recording the interaction with security cameras. Resolution: Only after you stated you would wait for the police and have them review the video did the owner/manager begrudgingly listen to your request, and then abruptly ended the conversation by slamming the window. This negative experience is significant, especially considering your frequent hotel stays for work all over North America. I've NEVER been treated with this level of confrontational service! This type of treatment is unacceptable for anyone in the service industry! This Owner / Manager should be removed from their position!

Good basic accommodation at a great rate.

There were hairs in the bathtub when we got there.

The manager was hostile and the property was unkept. It was not safe. Do not book here.

Quite disappointed with everything. No lobby or front desk. Check in was through a window while I stood outside. The room was in desperate need of a good cleaning, the carpet is beyond cleaning and should be replaced. There was a large spider web from the ceiling to the curtains. Grout in the bathroom needs to be replaced. Not enough parking spaces. Overall, disappointed.

No breakfast included as advertised, rooms are clean and quiet. Good if you need a place to sleep, not much else.

The only reason I'm giving this motel one star is its convenient location near restaurants, shops, and gas stations. That said, I didn’t feel safe at night—we heard police sirens 4–5 times overnight. The motel’s Google listing is misleading—it links to a different hotel, which confused us about the location and showed inaccurate photos. On arrival, the check-in process was unclear due to a lack of signage. The woman at the desk wasn’t rude, but not friendly or welcoming either. The room was bug-free but outdated and unrenovated. The furnace worked, but the AC didn’t. Even with the heat off, the room stayed unbearably hot due to no ventilation or central fan. The air was stuffy, and we barely slept. We even smelled something burning in the middle of the night, though nothing was found. Breakfast was included, but only consisted of a cold muffin, a juice box, and a fruit—not much of a meal. To top it off, the morning front desk guy wouldn’t stop talking about his personal issues, whether you were interested or not. We booked last minute and likely paid more than it was worth. Wouldn’t return, even with the decent location.