Best Western Ferrat

Hotels
9.0
/10
Exceptional
180 reviews

What Guests Say About Their Stay

Rachael
10.0
/ 10
The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Monique
10.0
/ 10
Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Rosa
10.0
/ 10
Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
In the Area
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JUAN REUSCH 445, Malleco, Provincia de Malleco, Región de la Araucanía, Chile, 4780000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Best Western Ferrat is a hotel in a good neighborhood, which is located at Malleco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Ferrat

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JUAN REUSCH 445, Malleco, Provincia de Malleco, Región de la Araucanía, Chile, 4780000
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Discover More About Best Western Ferrat

Location


Best Western Ferrat is a hotel in a good neighborhood, which is located at Malleco.

About Best Western Ferrat

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Ferrat exclusively for you.

Get precious and unforgettable moment during your stay at Best Western Ferrat.

All facilities in Best Western Ferrat

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Others

Hotel Services

  • Welcoming drinks
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting facilities
  • Business center
  • Conference center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Parking

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Best Western Ferrat

Important Note
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Ferrat
88
Number of floors in Best Western Ferrat
8
Another facilities in Best Western Ferrat
Welcoming drinks, Wedding service, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Best Western Ferrat

What are available facilities at Best Western Ferrat?
There are top facilites at Best Western Ferrat such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Ferrat?
The standard check-in time at Best Western Ferrat is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Best Western Ferrat provide breakfast?
Yes, Best Western Ferrat provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Best Western Ferrat

9.0
Exceptional
From 180 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

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Traveler Reviews Best Western Ferrat

Number of reviews per page
20
40
Top reviews
Rachael
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Bruno
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Un lindo y comodo hotel, ubicado en una zona segura
Monique
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Ricardo
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
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CARLOS
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Siempre regreso
DANIEL
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Hotel bueno, nuevo. Nada especial pero funciona.
Lissa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Close to everything we need.
Rosa
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Rodrigo
icon-Business
Business
2.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
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Hector
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Good Hotel, great service and location
Charles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Dining hosts were very friendly and accommodating
Edward
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The lobby and my room are nice and modern.
VIRGINIA
icon-Leisure
Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Glayson
icon-Business
Business
8.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Además del edredón sugiero dejar una sábana extra. Material de limpeza tenía olor muy fuerte. Atención excelente, comida buena. Muy rápidos en recepción. Informaciones enviadas al WhatsApp antes de mi llegada al hotel fueron muy útiles. Buena internet. Muy buena ducha. Cama excelente.
Eduardo
icon-Business
Business
4.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Estacionamiento con espacios pequeños, recepción poco amable, el IVA es un tema parece porque me obligaron a pagarlo de inmediato negando otra alternativa como dejar una garantía para pagar al final y solo cuando insistí que en otros hoteles pago al final junto con el consumo de restaurante el conserje ofreció la posibilidad de dejar una garantía, pero a esas alturas ya estaba tan frustrado que preferí pagar su famoso IVA y comer en otro lado. La habitación es pequeña y ruidosa porque está rodeado de calles con tráfico. Como guinda de la torta a media noche el a/c dejó de funcionar y me cambiaron de habitación. Al retirarme me contactaron para ofrecerme un descuento en una próxima estadía que dudo ocurra.
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Patricio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Very helpful and friendly staff! Good breakfast, and clean rooms
Kathy
icon-Leisure
Leisure
6.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.
Christopher
icon-Leisure
Leisure
8.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Nice spot, quiet and clean.
Eva
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Very friendly hotel staff, rooms very clean and nice
Number of reviews per page
20
40

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