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Hotel Santa Lucia
Hotels
7.0
/10
Pleasant
121 reviews
What Guests Say About Their Stay
valden
10.0
/ 10
All good things to say about Santa Lucia—comfortable, affordable, quiet, helpful staff. Everything a person looks for in an urban hotel experience
Lisa
10.0
/ 10
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me.
I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight.
One negative would be that my mattress was lumpy, but I would stay again.
Verified traveler
10.0
/ 10
I loved everything about the property. The staff was beyond wonderful, my room was fantastic, I loved how close I had everything I’m talking about steps from the hotel. Getting an Uber can be a little difficult because of the way the street is but honestly every time I go to Chile I manage on the metro it’s the fastest way around plus the station is a couple blocks away from the hotel it’s perfect.
In the Area
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Huerfanos 779/San Antonio 327, Santiago, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 8320000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Hotel Santa Lucia
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What's around Hotel Santa Lucia
Huerfanos 779/San Antonio 327, Santiago, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 8320000
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Discover More About Hotel Santa Lucia
Location
Hotel Santa Lucia is a hotel is located at Santiago.
About Hotel Santa Lucia
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Santa Lucia exclusively for you.
With all facilities offered, Hotel Santa Lucia is the right place to stay.
All facilities in Hotel Santa Lucia
Others
Hotel Services
- Luggage storage
- 24-hour Receptionist
- Laundry service
- Tours
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
General
- Banquet
- Smoking area
- Terrace
Food and Drinks
- Breakfast
- Bar
Things to Do
- Garden
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in Hotel Santa Lucia
Important Note
- Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
- Nearby parking fee: USD 15 per night(820 ft away; open 24 hours)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Santa Lucia | 70 |
Number of floors in Hotel Santa Lucia | 1 |
Another facilities in Hotel Santa Lucia | Luggage storage, 24-hour Receptionist, Laundry service, Tours, Concierge |
Frequently asked question in Hotel Santa Lucia
What are available facilities at Hotel Santa Lucia?
There are top facilites at Hotel Santa Lucia such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santa Lucia?
The standard check-in time at Hotel Santa Lucia is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Santa Lucia provide breakfast?
Yes, Hotel Santa Lucia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santa Lucia
Hotel Santa Lucia has a 3.5-star rating.
How many floors does Hotel Santa Lucia have?
Hotel Santa Lucia has 1.
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More Reviews from Other Guests in Hotel Santa Lucia
Overall Ratings & Reviews Hotel Santa Lucia
Other sources (121)
7.0
Pleasant
From 121 reviews
Cleanliness
7.6
Room Comfort
6.6
Location
10.0
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Santa Lucia
Number of reviews per page
20
40
Top reviews
Bernie
Leisure
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Hard to find. Staff were short and lacked direction skills, and un interested.
Couldn't tell me where a bank cash machine was. Then restaurant staff treated me rudly.
Erendira
Friends and Family
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Good
avinash
Leisure
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Super cool stay at the property nearby Plaza de Armas De Santiago
Karen
Leisure with Friends
4.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
Verified traveler
8.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Good value for the money. Good for short stays and layover. At City Center and close to everything
valden
Leisure
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
All good things to say about Santa Lucia—comfortable, affordable, quiet, helpful staff. Everything a person looks for in an urban hotel experience
Warren
Leisure
6.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
The first night we arrived we were put in a very rundown room,with very bright streetlights and no black out on the curtains.iasked for a better room and was given one and the experience improved, but staff were generally unhelpful, and did as least as possible to assist
OWEN
Leisure with Partner
6.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
Valden
Leisure
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
Marie Grace
Leisure Family
8.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Close to everything
ruixing
6.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Too hot but can not open windows because noisy
Lisa
10.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me.
I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight.
One negative would be that my mattress was lumpy, but I would stay again.
Read More
PATRICIA CARROLL LOWNEY
8.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS
OUT AND REHEATING FOR US AS WE COULD BARELY
MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY
HERE AGAIN.
Hadas
Friends and Family
4.0
/10
Reviewed 137 week(s) ago
Hotels.com verified review
very disappointing, we don't recommend it.
PRO: location- only during the day.
CON: VERYYY old facilities.
poor internet connection
poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything).
poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!!
NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame.
cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible.
Thank god it was for one night only.
Read More
Iryna
8.0
/10
Reviewed 151 week(s) ago
Expedia Group verified review
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
Read More
Maciej
Leisure Family
6.0
/10
Reviewed 204 week(s) ago
Expedia Group verified review
The hotel was decent, staff super helpful and friendly. However, noise from the street annoying!
John
6.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
The hotel was dated and very worn out. An earlier reviewer discussed a helpful concierge - there was no concierge. We were a party of two couples, one with a room on the third floor and the other on the fifth. There is only elevator service to the fourth floor. So we had to carry luggage up/down stairs.
There is no air conditioning in the building. The rooms were quite warm. Each room had a desktop oscillating fan, without which it would have been intolerable. The daytime highs while we were there were mid-90’s.
I should have guessed the condition by the price. The website photos are not representative of our rooms, which were dowdy, and 1-star hotel quality. But clean.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 307 week(s) ago
Hotels.com verified review
The location was great. The room itself was clean and simple. There is some street noise but it did not bother us.
Susan and Steven
6.0
/10
Reviewed 311 week(s) ago
Hotels.com verified review
The Santa Lucia is in a very convenient downtown location. The hotel is very basic. You have to take an elevator to the 4th floor to get the the reception area. Most of the people at the desk do not speak English, so if you really need to communicate in English, this hotel would not be a good choice. There are no tissues provided so bring your own
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 319 week(s) ago
Expedia Group verified review
When you make your reservation be sure to ask for a room on the quiet side of the hotel: the Avenida San Antonio generates a lot of noise
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Santa Lucia
Other sources (121)
7.0
Pleasant
From 121 reviews
Cleanliness
7.6
Room Comfort
6.6
Location
10.0
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Santa Lucia
Number of reviews per page
20
40
Top reviews
Bernie
Leisure
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Hard to find. Staff were short and lacked direction skills, and un interested.
Couldn't tell me where a bank cash machine was. Then restaurant staff treated me rudly.
Erendira
Friends and Family
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Good
avinash
Leisure
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Super cool stay at the property nearby Plaza de Armas De Santiago
Karen
Leisure with Friends
4.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
Verified traveler
8.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Good value for the money. Good for short stays and layover. At City Center and close to everything
valden
Leisure
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
All good things to say about Santa Lucia—comfortable, affordable, quiet, helpful staff. Everything a person looks for in an urban hotel experience
Warren
Leisure
6.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
The first night we arrived we were put in a very rundown room,with very bright streetlights and no black out on the curtains.iasked for a better room and was given one and the experience improved, but staff were generally unhelpful, and did as least as possible to assist
OWEN
Leisure with Partner
6.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
Valden
Leisure
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
Marie Grace
Leisure Family
8.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Close to everything
ruixing
6.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Too hot but can not open windows because noisy
Lisa
10.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me.
I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight.
One negative would be that my mattress was lumpy, but I would stay again.
Read More
PATRICIA CARROLL LOWNEY
8.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS
OUT AND REHEATING FOR US AS WE COULD BARELY
MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY
HERE AGAIN.
Hadas
Friends and Family
4.0
/10
Reviewed 137 week(s) ago
Hotels.com verified review
very disappointing, we don't recommend it.
PRO: location- only during the day.
CON: VERYYY old facilities.
poor internet connection
poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything).
poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!!
NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame.
cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible.
Thank god it was for one night only.
Read More
Iryna
8.0
/10
Reviewed 151 week(s) ago
Expedia Group verified review
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
Read More
Maciej
Leisure Family
6.0
/10
Reviewed 204 week(s) ago
Expedia Group verified review
The hotel was decent, staff super helpful and friendly. However, noise from the street annoying!
John
6.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
The hotel was dated and very worn out. An earlier reviewer discussed a helpful concierge - there was no concierge. We were a party of two couples, one with a room on the third floor and the other on the fifth. There is only elevator service to the fourth floor. So we had to carry luggage up/down stairs.
There is no air conditioning in the building. The rooms were quite warm. Each room had a desktop oscillating fan, without which it would have been intolerable. The daytime highs while we were there were mid-90’s.
I should have guessed the condition by the price. The website photos are not representative of our rooms, which were dowdy, and 1-star hotel quality. But clean.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 307 week(s) ago
Hotels.com verified review
The location was great. The room itself was clean and simple. There is some street noise but it did not bother us.
Susan and Steven
6.0
/10
Reviewed 311 week(s) ago
Hotels.com verified review
The Santa Lucia is in a very convenient downtown location. The hotel is very basic. You have to take an elevator to the 4th floor to get the the reception area. Most of the people at the desk do not speak English, so if you really need to communicate in English, this hotel would not be a good choice. There are no tissues provided so bring your own
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 319 week(s) ago
Expedia Group verified review
When you make your reservation be sure to ask for a room on the quiet side of the hotel: the Avenida San Antonio generates a lot of noise
Number of reviews per page
20
40