Verso Hotel

The Verso Hotel is a unique property that caught my attention because of its celebration of poetry, excellent rooftop and centric location near the Neruda House. What prompted me to write this review is the incomparable customer service we received from every single staff member at Verso. My parents and I only intended to stay at Verso 1 night on our way back to Santiago, however an unexpected medical emergency led to my mom being hospitalised for 7 days. Thanks to the helpful advice from the afternoon concierge, we were able to get my mother seen at a nearby reputable emergency clinic. When we told the manager our situation and need to extend our stay, the manager went above and beyond to accommodate us. More than that, over the course of weeklong stay, every staff member, from the cleaner to the waiter, made sure to check-in on us, provide outstanding service and ensured that our time at Verso was a space of refuge in a hectic time. To me, that level of concern and detail can only be indicative of a close-knit family owned operation. After days spent at the hospital, relaxing in the Verso hotel was just what I needed! The bed was cozy and the internet great speed for working remotely (especially while enjoying wine on the rooftop!) The complimentary breakfast was all you can eat small bites. In short, Verso will be my hotel of choice whenever I, or anyone I know, visits Valparaiso!

Lovely small hotel with very helpful staff. Nice to be in a neighborhood versus tourist area!

Boutique hotels keep proving why they are more detail oriented to the clients needs. I absolutley loved this property. Private secure parking was available, rooms were tidy, common spaces were beautiful. You could sit in the open courtyard and have a tea, coffee or glass of water. Reception was open 24/7. The restaurant had a beautiful selection on dinner options and a sommelier to advise you on your wine pairings. Hot tubs are also available to reserve for a fee on the rooftop terrace and have spectacular views over the whole city. The neighborhood is safe and easily walkable to the downtown area. Staff were bilingual and helpful when it came to restaurant and tourist spot recommendations. I would definetly stay here again.