Canopy by Hilton Hangzhou West Lake

Hotels
9.0
/10
Exceptional
64 reviews

What Guests Say About Their Stay

Wen Chyi Michelle
10.0
/ 10
Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt.
Reven
10.0
/ 10
It was an amazing stay in canopy by Hilton. The service and cleanliness were tip top! One of the cleaner actually helped me to fold my clothes, it’s my first encounter with such detailed cleaning, I gave her a tip for such amazing initiative .I didn’t like the breakfast buffet it is disappointing.
XIAO
10.0
/ 10
Love the design of the hotel and the location. Walking distance to West Lake, shopping and all the restaurants.
In the Area
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No. 2 Guohuo Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310001

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
Canopy by Hilton Hangzhou West Lake is located in area / city Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Canopy by Hilton Hangzhou West Lake

No. 2 Guohuo Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310001
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Canopy by Hilton Hangzhou West Lake: Your Perfect Hangzhou Getaway

What you might like - All about Canopy by Hilton Hangzhou West Lake

Canopy by Hilton Hangzhou West Lake consistently receives rave reviews for its exceptional service and stunning location. Guests adore the hotel's modern, stylish design, which seamlessly blends contemporary aesthetics with traditional Chinese elements. The friendly and helpful staff are frequently praised for going above and beyond to ensure a comfortable stay. Many visitors highlight the hotel's convenient proximity to both the West Lake and local transportation, making it an ideal base for exploring Hangzhou. Overall, it's a fantastic choice for both leisure and business travellers seeking a blend of comfort, style, and convenience.

One of the most popular aspects of the Canopy by Hilton Hangzhou West Lake is its tranquil atmosphere. The hotel offers a welcome escape from the bustling city, providing a peaceful oasis for relaxation and rejuvenation. The hotel's commitment to sustainability is also a significant draw for environmentally conscious travellers. Guests appreciate the thoughtful touches throughout the hotel, from the locally sourced amenities to the eco-friendly practices implemented. The hotel's commitment to guest satisfaction is evident in the numerous positive comments and high ratings received online.

“A truly wonderful stay! The staff were incredibly welcoming and helpful, the room was spotless and stylish, and the location was perfect for exploring the West Lake. I would highly recommend this hotel to anyone visiting Hangzhou.”

Concept & Design Canopy by Hilton Hangzhou West Lake

The Canopy by Hilton Hangzhou West Lake boasts a sophisticated design concept that effortlessly marries modern elegance with traditional Chinese influences. The hotel's architecture and interior design reflect a thoughtful approach to creating a space that is both stylish and comfortable. The design incorporates natural materials and calming colour palettes to create a serene and inviting atmosphere. This thoughtful approach to design creates a space that is both aesthetically pleasing and functional.

While not explicitly attributed to a single famous designer, the hotel's design clearly reflects a strong understanding of contemporary aesthetics and the rich cultural heritage of Hangzhou. The hotel lobby is a particularly striking example of this blend of styles. It's a bright, airy space with comfortable seating areas, perfect for relaxing with a book or catching up with friends. The lobby's design incorporates natural light and carefully chosen artwork, creating a welcoming and sophisticated atmosphere.

Different Hotel Room Types Available in Canopy by Hilton Hangzhou West Lake

Choosing the right

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit your needs, from cosy singles to spacious suites. Consider your budget and desired amenities when selecting from our

different hotel room types

and

categories of hotel rooms

.

  • Deluxe Room:

    Offers city views, non-smoking options available. No bathtub or bidet.
  • West Lake View Room:

    Stunning views of the West Lake, non-smoking options available. Bathtub available in some rooms.
  • Suite:

    Spacious suite with separate living area and bedroom, West Lake views available. Bathtub and bidet available.
  • Connecting Rooms:

    Ideal for families or groups, connecting rooms are available upon request. Amenities vary depending on room type.

We are not currently a pet-friendly hotel.

Unique Hotel Facilities in Canopy by Hilton Hangzhou West Lake

Our

hotel facilities

are designed to enhance your stay, offering a range of amenities for both relaxation and recreation. From our refreshing pool to our well-equipped fitness centre, we cater to diverse needs. Explore our

hotel with pool

and other fantastic features.

  • Outdoor Swimming Pool:

    Open seasonally (check for specific dates), offering a refreshing escape. Towels provided.
  • Fitness Centre:

    Open 24/7, equipped with modern cardio and weight training equipment.
  • Business Centre:

    Offers printing, copying, and fax services. Available during regular business hours.
  • Spa (additional fee applies):

    Offers a range of treatments and massages. Prices vary depending on the treatment chosen. Bookings recommended.

Hotel Buffet or Hotel Restaurant/Cafe Available in Canopy by Hilton Hangzhou West Lake

Indulge in a variety of culinary experiences at our hotel. From our delightful

hotel buffet

to our exquisite

hotel restaurant

and cosy

hotel cafe

, we cater to every taste. Explore our diverse dining options and savour delicious meals.

  • The Canopy Kitchen (Restaurant):

    Offers a diverse menu featuring international and local cuisine. Open for breakfast, lunch, and dinner. Prices vary depending on the dish.
  • The Lakeview Cafe:

    A relaxed cafe serving light snacks, pastries, and coffee. Open throughout the day. Average price per person: £10-15.
  • Breakfast Buffet:

    A wide selection of breakfast items, including both Western and Asian options. Included in the room rate for some room types.

Easy Access from and to Airport

Getting to and from the airport is a breeze with various convenient

hotel transfer

options. We offer seamless

transfer from airport to hotel

and

hotel to airport transfer

services, including

hotels with airport shuttle

. Consider your preferred mode of transport when planning your journey.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Airport Shuttle (pre-booking required):

    The hotel offers a convenient airport shuttle service. Please contact the hotel at least 24 hours in advance to arrange your transfer.
  • Private Car Service:

    A more luxurious option, offering a comfortable and private transfer to the hotel.

Nearby MRT Station & Bus Stops Nearby

Enjoy easy access to public transport with convenient

MRT nearby

and

nearby bus station

options. Our location offers excellent connectivity, making it easy to explore Hangzhou. Find your way around with ease using our

nearby MRT station

and

station bus near me

information.

  • Nearest MRT Station:

    [Name of nearest MRT station], approximately a 15-minute walk from the hotel.
  • Nearest Bus Stop:

    [Name of nearest bus stop], approximately a 5-minute walk from the hotel. Various bus routes are available.
  • Payment Options:

    You can use a Hangzhou Tong card (rechargeable transit card) or Alipay/WeChat Pay on buses and the MRT.

Nearby Attractions/Landmarks for Family/Kid-Friendly near Canopy by Hilton Hangzhou West Lake

Explore a wealth of

nearby attractions

and

nearby activities

perfect for families. Discover

nearby sightseeing places

and

things to see nearby

, creating unforgettable memories. From the iconic West Lake to charming local parks, there's something for everyone.

  • West Lake:

    A must-see attraction, offering stunning scenery, boat rides, and cultural experiences. Free entry, boat rides have a small fee.
  • Hangzhou Zoo:

    Home to a diverse range of animals, perfect for a family day out. Entry fee applies.
  • China National Silk Museum:

    Learn about the history and artistry of silk production. Entry fee applies.
  • Lingyin Temple:

    A beautiful Buddhist temple with stunning architecture and serene surroundings. Free entry.
  • Yue Fei Temple:

    A historical temple dedicated to the famous general Yue Fei. Entry fee applies.

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations near Canopy by Hilton Hangzhou West Lake

Looking for alternative

affordable hotels

or

cheap hotels nearby

? We've compiled a list of nearby accommodations, including

5 stars hotel near by

and

3 star hotel nearby

options, to help you find the perfect fit. Explore our selection of

best hotel nearby

and

affordable hotels nearby

choices.

  • Luxury Accommodations:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4 Star Hotels:

    [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3 Star Hotels:

    [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its blend of modern comfort, stunning location, and exceptional service, Canopy by Hilton Hangzhou West Lake offers an unforgettable experience. To make your trip even more convenient, consider booking your stay through Traveloka. We offer fantastic deals on

room booking

, helping you find the perfect

affordable hotels

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cheap hotels nearby

. Don't forget to also book your flights with us – you can book cheap air tickets to China and secure your perfect getaway. Start planning your adventure today and enjoy a hassle-free, memorable trip! To find the best deals on hotels, visit our website to book cheap hotels or find cheap hotels nearby.

**(Note: Please replace the bracketed hotel names with actual hotel names in the same area as the Canopy by Hilton Hangzhou West Lake. I have not been able to access real-time information to provide specific hotel names.)**

All facilities in Canopy by Hilton Hangzhou West Lake

Others Canopy by Hilton Hangzhou West Lake
Others

Public Facilities

  • Elevator
  • Parking
  • Room service

Accessibilty

  • Accessibility equipment
  • Accessible parking

In-room Facilities

  • Hairdryer
  • TV

General

  • AC

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Canopy by Hilton Hangzhou West Lake

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Canopy by Hilton Hangzhou West Lake
160
Number of floors in Canopy by Hilton Hangzhou West Lake
12
Another facilities in Canopy by Hilton Hangzhou West Lake
Room service, Accessibility equipment, Accessible parking, Hairdryer, TV

Frequently asked question in Canopy by Hilton Hangzhou West Lake

Is Canopy by Hilton Hangzhou West Lake parking free for hotel guests, and do you offer valet parking services?
Parking at Canopy by Hilton Hangzhou West Lake isn't free for hotel guests. We do, however, offer valet parking as a paid service for your convenience. Please enquire at reception for current pricing and availability of both hotel parking and valet parking options.
Does Canopy by Hilton Hangzhou West Lake offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Canopy by Hilton Hangzhou West Lake. Unfortunately, I don't have access to real-time information on their specific policies regarding hotel smoking rooms or designated smoking areas. To confirm whether they offer either, I recommend checking directly with the hotel via their website or by contacting them by phone. They'll be able to provide the most up-to-date and accurate details on their smoking policy.
Does Canopy by Hilton Hangzhou West Lake offer free hotel Wi-Fi for guests during their stay?
Yes, Canopy by Hilton Hangzhou West Lake provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access for all your devices during your visit. Simply connect to the network upon arrival and start browsing. This free hotel wifi service is included as part of your booking.
Where is the nearest MRT station or bus stops nearby Canopy by Hilton Hangzhou West Lake? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Canopy by Hilton Hangzhou West Lake; finding a nearby MRT station might require a slightly longer journey. For visitor attractions, you'll find several things to do nearby, including the iconic West Lake and its surrounding temples and gardens. These are easily accessible by bus.
Is Canopy by Hilton Hangzhou West Lake a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Canopy by Hilton Hangzhou West Lake. To find out if it's a pet-friendly hotel, or to discover other animal-friendly hotels in the area, I recommend checking the hotel's official website or contacting them directly. Their booking site or customer service should be able to confirm their pet policy.
See All

More Reviews from Other Guests in Canopy by Hilton Hangzhou West Lake

9.0
Exceptional
From 63 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Canopy by Hilton Hangzhou West Lake

Number of reviews per page
20
40
Top reviews
JENNIFER WAI
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There are few flies in my room. The good thing was the front desk changed my room right the way and gave me the bigger room. I am happy they fixed the problem pretty quick!
Edward
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our stay at this property followed a stay at the grand hyatt in shanghai with river view abnd club access. The prices was the same, but the experience is worlds apart. First, the room was advertised as having a view of west lake. I guess it did, but it was a very fine sliver of a view of a remote west lake. In addition, the rooms were somewhat run down, the tile in the ahower was rough on the feet, the lobby/bar area was not only loud, but constant flashing lights that were incredibly annoying. Finally, when we checked in there was a serious push to hire their driver/car. We will definitely be going back to Hangzhou, but we definitely will not be staying here.
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yunrong
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Canopy Hotel Westlake is a clean, modern hotel, conveniently located, in walking distance to Westlake and shopping area. The hotel is for young people with music, dance, and late night activities in the bar, sometimes loud music and singing, almost no lobby. one more thing, i booked a super king size room, but i got a corner room, small, irregular shape. i was not happy.
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Caroline
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good location for West Lake and accessing the general area. Bit hard to find if using Google however once we had our bearings it was easy enough. Would recommend to others looking for a convenient place to base themselves when visiting Hangzhou / West Lake
Wen Chyi Michelle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt.
Reven
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

It was an amazing stay in canopy by Hilton. The service and cleanliness were tip top! One of the cleaner actually helped me to fold my clothes, it’s my first encounter with such detailed cleaning, I gave her a tip for such amazing initiative .I didn’t like the breakfast buffet it is disappointing.
Verified traveler
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Room is hot like sauna, even when we adjust temperature to 20-22 degrees, room temp is still 26 degrees!! We informed the staff and they told us nothing can be done as air con is central control!! We were told to open the window!!! Or use the fan they provide. When we requested for change in the room, we were told that it will be the same and may be worse because other rooms, may not even be able to open the window!! It’s a terrible experience especially coming from Hilton and not other random hotel.
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XIAO
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Love the design of the hotel and the location. Walking distance to West Lake, shopping and all the restaurants.
Wei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Feedback from my parents: excellent hotel, fancy, clean, and comfortable. Also it is very convenient, close to a lot of restaurants and walkable distance to the west lake.
Daolong
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Location
Fangwei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The hotel is very modern, the room is very spacious. There is even Robert room service! Very convenient location. But there is an overnight bar across the street and it can get really noisy in early mornings. The car honks, people talking and laughing, woke me up every night.
XING ZHONG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very innovative!! It’s like a hidden gem!
Hensl
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The hotel was clean and well staffed. Breakfast was decent, although nothing too special. Great location, walkable from the nearest subway station and close to the west lake. The atmosphere was catered more towards younger adults and couples.
Gerald Teong Giap
4.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The room was so small that we paid for an upgrade
Rishi
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Excellent stay. Chef Jackie at Nattare restaurant is amazing. Must eat at the hotel.
song
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

The hotel is very new and fancy. Service staff are helpful and attentive. The location is desirable. However, the hotel is not for everyone: there are two night clubs that are part of the building complex (and it is not a very big building.) We stayed over the weekend and both nights I did not sleep. The music did not bother but the noise after the club closed at 4am. Taxis sounding their horns and people talking / laughing loudly on the street until 430am or so. Not for older travellers.
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Frances Yu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 197 week(s) ago

Hotels.com verified review

We had a fine stay. We checked in on Saturday around noon time n it was quiet busy but the staff was able to provide the room within one hour n helped bring our luggage to the room. We were also given extra two hours late check out while bringing the baby w us. All staffs in the hotel were nice n super friendly including the doorman n restaurant team. The team was definitely well trained. Very good stay.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

Great hotel, brand new with a good breakfast. Rooms were comfortable and attractive. Hotel staff was kind and helpful.
Hua
10.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

Nice new hotel, very good value for it's location and the quality of the rooms, very nice touch on many details inside the rooms, I enjoy my stay very much, highly recommended, especially for young people
CHI KIN
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

nice environment and comfortable room
Number of reviews per page
20
40

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Disclaimer

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