InterContinental Hotels SHANGHAI HONGQIAO NECC, an IHG Hotel

Did not get good service. Impolite and short with answers.

Room was clean and quiet. Wish to be back there again.

Excelent

Hotel was relatively new. Easy access to the metro but do require some walk. There were few things to do nearby besides the exhibition center. Room was quite spacious with a good bathtub. Plenty of bottled water provided. It even had a Bose speaker. Swimming pool was decent and never too crowded. Breakfast selection was outstanding and miles ahead of anything offered in Europe or the Americas. IHG members were given drink coupons that you could redeem for wine and such, which was good.

Great hotel but a couple of annoying things. I chose the hotel primarily because of its location to Hongqiao station only to find out ‘post Covid’ they have stopped the shuttle bus to both airport and train station- slightly annoying. Bru Bar whilst decent could with a better food selection along with some better draught beer options. A/C in the room didn’t work- it was only blowing warm air- really not comfortable. An engineer came but all to no avail. Overall- not sure if I would choose it again (for my own purposes) but still a good hotel and great choice for any Fairs. Special mention to Kathleen (Manager of Club Lounge) - such a nice, polite and helpful person.

Since this hotel is located in a convention center, it’s hard to find the exact location from GPS and get to it. For the same reason, guests can only eat inside the hotel, but there’re limited choices and poor services. The personal service the restaurant on the first floor lacked of basic training. They treat guests as thefts if you have a piece of cake in your hand when you walking out the restaurant.

Excellent customer service at front desk. Katline in particular was very helpful. She throughly explianed (in English) all enquiries that we had. Good dining options. Clean facilities. Highly recomended.

Just next to the NECC, very convenient. Good breakfast option, nice service.

Great hotel. Nice service, large room, clean utilities, near to metro station.

Nice place for exhibition

Strongly recommended

If you are going to the NECC do not look elsewhere. You can access the NECC through the hotel’s second floor and enter right between 5.1/5.2 and 6.1/6.2 and avoid all the hassles for taxis and traffic. Suuuper convinient!

Likes: - This hotel is great. The check-in and check-out processes were incredibly smooth, taking no more than 4 minutes. - The room was very spacious and clean. - Breakfast was nice. While there weren't many Western options, it was still better than any other hotel I've stayed at in Shanghai. - The staff were very helpful and fluent in English. Dislikes: - Typically in Shanghai, hotels have robots that deliver food to your room. However, at this hotel, you have to go down and outside every time you order something. It would be amazing if they introduced robots or room deliveries. - There were no facilities. The spa was closed during my entire stay, and there were no pools or entertainment spaces. Overall, 8.5/10

it is a very comfortable property.

Love the breakfast

Close yo venue but miles away from anything else

Lost my clothes after giving them for press . No wifi connection. But very good breakfast!!!

Moldy smell in room. Had to change room.

Absolutely perfect. If you are attending something at the exhibition centre, this is the closest accomodation and is worth every cent of attending during Winter as you don’t have to go outside at all 🙏 Chinese restaurant onsite has amazing food. Buffet breakfast is great each morning and the rooms are also awesome. You can’t go wrong with this choice. Our second time staying here and it won’t be our last.

Fabulous Hotel, restaurant's are fantastic., staff very switched on, happy, happy happy