Kuntai Hotel Beijing

Was located near mass transit, which was critical for getting around in the city. The two English speaking staff Lucy and Nathan were very eager to assist with any issues that came up. The others on staff that weren’t as proficient in English did use the translator app on their phones to help when they needed. The food in the hotel was excellent, but I wish thy had traditional tables to sit and dine.

Excellent customer service and helpful. Excellent facilities. The breakfast buffet in the morning was incredible.

Staff was friendly and tried their best to accommodate the foreign visitor.

Clean and Large room. But sometimes smoking smells outside room

could not find my booking. had me wait 2 hours at the lobby and on the phone with Hotels.com. Neither party would cancel and refund me after the 2 hour wait. became very angry and annoyed with the customer service and how they handled the situation. will never use Hotels.com again.

The hotel stay was fine, but you can tell the hotel has been around for quite a while. They did their best to have all the amenities in the room and it was clean. I think the hotel may allow smoking in the rooms (I actually didn’t ask for one but should have in hindsight) and you can certainly smell it in the rooms. Hotel stay was fine, but you can tell the hotel has been around for quite a while. They did their best to have all the amenities in the room. The staff is kind and courteous. No issues really except that it looks as if it could use some fixing up due to wear and tear. Overall I would stay there again as its location is very convenient to a number of tech companies there.

The major issue with yhis hotel is the lack of English speaking employees. While I do not expect evrry employee to spesk Enhlish, it would be helpful if more than 1 did. The facilities were nice, clesn and well kept.

For what I paid for I might have expected a lot. The room was spacious, clean and modern which is pretty much the only thing good I can say. If you don't know mandarin communicating with hotel staff will be a bit difficult. I am still waiting on a response from Kuntai Hotel and hotels.com about an extra 508 CAD charge on my credit card. If you want to be close to what beijing has to offer such as street foods, local restaurants, subway station or malls this is not a hotel for you. You have a 15 minute cab ride to the closest amenities if you want to walk 45m to 1 hr. Lastly, this goes for most of my WiFi connection in beijing so I'm not singling Kuntai Hotel out. It was slow. Next time I'm in beijing I will most likely stay at another hotel even though this hotel is considered 5 star it felt lacking.

Great for conferencing - As a business travel best place to stay. Top notch hotel!

the room was quite big and comfortable. however the clean service was not good. I couldn't use bathtub since it was too durty. and I smelled smoke even though I stayed at non-smoking room. the location is not good. i couldn't find any store/pub near hotel.

Below my expectation.

20-30 minutes from Capitol Airport. Close to numerous business offices (Schneider Electronics, Nortel, Motorola.) Large hotel; not too many restaurants in area, 2 in hotel. Concierge was very helpful with information and even dismissed a taxi driver who did not meet his expectations. English was not always easy to understand. Very helpful and fast response from staff when I had problems with computer settings and couldn't connect with the internet. Wonderful pool and exercise center.

Upon Checking In I noticed that the temperature in my room was warm. So I switched the AC and as I was jet lagged went straight to bed. Managed to get some sleep but it was not comfortable as the room was very warm. So the next day I went straight to work and when I went back to my room I again tried to switch the AC. After waiting an hour and noticing no change in temperature (it was 30 degrees in my room) i rang reception and was shocked when they told me that they Air-Con in rooms does not blow cold air. When I told them that this is supposed to be a 5 star hotel they offered to send some ice to my room and open my room window. I am not sure how the ice could have helped! So I opened the window and as the hotel is on a busy road, the notice together with the hot room temperature meant that this not I did not get a minute of sleep. So at 6 am I went downstairs only to notice some other customers also complaining about the same thing. The most annoying part is that the air-conditioning was not broken but they had deliberately switched it off. I was told that the hotel has to pay extra money if they switch it on before a certain time! Anyways as I was desperate, I asked for a fan and even that was not provided. I was told all the fans have been given to other guests and i must wait for another guest to check out before they can give me the fan. I threatened to check out unless they switch the air-con and they told me that they will switch it on once the day manager comes.

Rush Hours like 45 minutes from the Beijing Intl Airport, regular Hours just 15 minutes. The hotel it's Ok.

To get to Kuntai Hotel is a little bit difficult coming from the airport because of it being such a new (less than 6 months old) hotel. Nonetheless the installations are amazing, amazing, rooms are super modern (as modern as any 5 star Paris hotel) and people are super super courteous. Also, taxis are really scarce (again because its a new hotel) but Concierge and Bellboys will look for taxis, hence, no problema and in the worst case scenario event the Assistant Hotel Manager can take you to the Airport if you happened not of find a taxi at 12am in the morning. Therefore, everyone, literally everyone go a mega extra mile to provide a great stay at this 6 star hotel (did i mention the pool and great gym?).

Hotel is OK but I stayed in it because it was supposed to be near the airport. It is not and Taxi drivers dont know how to find it. It took us more than half an hour to finally get there.

A nice hotel to stay in, clean, and not bad hospitality. Few restaurants are around and a little bit far from the traffic station.

Kuntai Always good!

공항과 가까우면서, 한국인 밀집지역인 왕징안에 있어서 여러가지 편히한점이 많았으며 특히 5환로에 접해있아 공항까지 금방도착하였음

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