Mayson Shanghai Bund Serviced Apartment

I can only give the stay an moderate to ok rating, as some experiences weren't the best. Firstly the checkin was a bit confusing and caused some stress. The ad description said that someone at the front desk would be there to greet us upon check-in, but leading up to the arrival date i received messages in chinese to add them in Wechat to communicate for more detailed instructions. I did this on but received no reply leading up to the date. So we arrived hoping that there would be someone there but this wasnt the case. We tried calling and contacted Expedia help for assistance which took some time, but around 30-45 mins we eventually got a reply via WeChat and we were able to check in using my wife (who speaks mandarin) to communicate but otherwise this wouldve been difficult. The room and building is a bit tired. We were given diposable bathroom towels only, but they did replenish these and did daily cleaning upon request. the TV works but has a clear line of broken pixels and Free channels were limited. Some descrepencies in the advertising - There is a washing machine, but no dryer, Im not sure where the pool or gym is as i didnt ask, but wouldnt be surprised if this doesnt exist in site or assessable for free. Location is nice with walking distance to the Bund, local shopping centres, and food.

Horrible experience. Apparently we didn't get there in their timely manner because they gave our room away. This was after we paid $120 to get there from Pudong airport. Then had to pay an additional $100 to get to the Hongqiao airport after not having a room. DO NOT STAY HERE! Not only was that horrible enough it is a shady set up.

Really awesome room

I was not able to find the hotel, because the address was wrong. It took me to a building with a door that no one answers. So I have to book another hotel.

Room are very small...its studio , put short upper level for another matras for 2. Upper level only enough for sitting...there is sink and a small pantry..but very small for cooking..even for 1 stove. Over all room only enough for 4 people including upper short level...not for 5 or 6.. no space for opening luggages if for 5 or 6 peoples.

i don't normally write reviews, but this was one of a kind, the reception was on 12 floor in some dingy room & the room i was given was on 10 floor (if I remember correctly) The room was ok, but I would not use this place again. The pictures on the internet are deceptive, of what you will actually get ! I think it would be worth about RMB 100 maximum

10mims walk from Hotels.com wrong map direction. It was a nice apartment style hotel with kitchen facilities and clothes washing machine 10 years ago, but it's faded now. Pretty close to the bund, 15mins walk from nearest subway.

This is an apartment building, with various rooms rented out (hotel like). The room was large enough for our family of six. It had a kitchenette, bathroom, comfy futon style bed and a loft for the kids. It was very clean with a nice view. Be prepared to walk...not convenient for cabs. A few grocery stores nearby, which helped! The location is in a neighborhood, walking distance to the Bund-and bus stops. Never really interacted with staff but the bit we did, they were accommodating.

In the middle of the City on the North Bund we found this room to a discount price. Location was great! Bed very hard and the shower didn't work OK. Part of a hotel that had had better days. But near to everything!

Location is good, but the hotel needs refurbishment.

VERY FRIENDLY STAFF GREAT LOCATION WALKING DISTANCE TO EVERYTHING..GOOD VIEWS FROM THE ROOM.18TH FLOOR.

This apartment was perfect for our family of 2 adults and 2 older children.

We are a family with 2 children aged 12 and 9. We really enjoyed staying in the apartment. A funky apartment with character. Great views, all day winter sun. We got sick with food poisoning, and the staff were helpful and understanding, it was a great place to recuperate for a few days. We will stay here again on our way back to NZ.

This hotel shouldn't be considered a hotel or service apartment. It is a series of apartments scattered in a high-rise building that is also part of another hotel. The building is in dire need of repairs and some cleaning. In order to pick up your room key, you must go down a dingy hallway on the 12th floor to the office, but as soon as you head towards your room the people leave and there is never anyone in the office afterward. Luckily we had a phone and were able to call and make a complaint. The room was filthy, the bed wasn't a real bed, but rather a 2-inch worn mattress on the mezzanine, basically equivalent to sleeping on the floor. The room was also freezing. We complained and only then did they say they would clean it, but then offered to change us to another room with a better bed. We took the better room, and the bed was more comfortable, although the room wasn't much cleaner. We decided to stay so as not to lose any money and we also didn't want to waste an entire day looking for a new place to stay. The second room was warmer. Overall, I think this place was overpriced and I would never stay here again, and would recommend to read the reviews attentively, as I thought people were exaggerating but they really weren't. Good location however, close to the Bund, but nothing in the immediate area in terms of restaurants or other amenities, and a 10-minute walk to the metro.

Worst Appartment Hotel ever!! Don't even suggest this remove from your Site. Its so horribly maintained. There is no proper reception. There is leakage in Toilets. The amenities in the room don't seem to be cleaned for ages. The Room Stinks . The view from the Room & Location is awesome, its a pathetic apartment hotel.

The apartment was fairly convenient (when the description says overlooking the Bund - it means you can see the Bund from your window). Air conditioning and phone didn't work; luckily we didn't really need them in May. If you book this hotel, make sure you print the name and address of it in Chinese as the taxi drivers cannot understand the English version. I made the mistake of printing my Hotels.com confirmation to use. We ended up taking 2 taxis to get there from the airport because the first taxi driver called Mayson and was directed to the wrong apartment building owned by the same company.

I was satisfied with the hotel for its service

wonderful

Very bad, the shower did not working right, and we waked up early, to take an early flight, and nobody did nothing about it.

Firstly, the hotel is in need of renovation, the cupboard is cracked, there is hole on the ceiling, wall crack, I think for this price will got to stay at a better hotel in shanghai.