Oakwood Residence Hangzhou

Apartments
8.6
/10
Very Good
297 reviews

What Guests Say About Their Stay

Maura
10.0
/ 10
House keeping staff was excellent and accommodating. The front desk staff was very helpful. This is my go-to hotel when I visit Hangzhou annually.
Jane
10.0
/ 10
For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options.
Hamid
10.0
/ 10
The design and condition of property was excellent. It is part of EAC, Euro American Center. Breakdast buffet and swimming was excellent, with high end interior finishes for the apartment units. A place to choose in Hangzhou.
In the Area
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No 28 Jiaogong Road, Gongshu Qu, Hangzhou, Zhejiang, China, 310012

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Oakwood Residence Hangzhou is a good choice when you are visiting Gongshu Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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No 28 Jiaogong Road, Gongshu Qu, Hangzhou, Zhejiang, China, 310012
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Discover More About Oakwood Residence Hangzhou

What You Might Like - All About Oakwood Residence Hangzhou

Oakwood Residence Hangzhou is more than just a hotel; it's a home away from home. Guests consistently praise the spacious and well-appointed apartments, perfect for families or longer stays. The friendly and helpful staff are frequently mentioned in positive reviews, going above and beyond to ensure a comfortable experience. The convenient location, close to both public transport and local attractions, adds to its appeal. Many visitors appreciate the blend of comfort, convenience, and exceptional service.

One of the most popular aspects of Oakwood Residence Hangzhou is its commitment to providing a truly residential feel. The apartments are generously sized, offering ample space for relaxation and unwinding after a day of exploring. Families particularly appreciate the well-equipped kitchens and laundry facilities, making it easy to maintain a sense of normalcy during their travels. The hotel's commitment to cleanliness and maintenance is also frequently highlighted in guest feedback. It's a consistently high-rated choice for those seeking a comfortable and convenient stay.

In short, Oakwood Residence Hangzhou offers a fantastic blend of comfort, convenience, and exceptional service. Guests consistently rave about the spacious apartments, friendly staff, and prime location. It's a truly exceptional choice for both leisure and business travellers, offering a home-away-from-home experience that's hard to beat. Book your stay today and experience the Oakwood difference!

Concept & Design Oakwood Residence Hangzhou

Oakwood Residence Hangzhou boasts a sophisticated and modern design, reflecting a contemporary aesthetic with a touch of local flair. The overall concept focuses on creating a comfortable and functional living space, rather than a purely transient hotel experience. The design prioritises spaciousness and natural light, creating a welcoming and relaxing atmosphere. The use of high-quality materials and thoughtful details elevates the overall experience.

While not explicitly attributed to a single famous designer, the hotel's design clearly reflects a careful consideration of both form and function. The result is a stylish and comfortable environment that feels both luxurious and inviting. The lobby itself is a stunning example of this, featuring a spacious and airy layout with comfortable seating areas, perfect for relaxing or catching up on work. The overall ambiance is one of calm sophistication, setting the tone for a relaxing and enjoyable stay.

Stepping into the hotel lobby is like entering a tranquil oasis. The calming colour palette, combined with the abundance of natural light and comfortable seating, creates an immediate sense of peace and relaxation. The subtle yet elegant décor adds to the overall feeling of sophistication, making it the perfect place to unwind after a long day of sightseeing or business meetings. It's a space designed to welcome and impress, setting the stage for a memorable stay.

Different Hotel Room Types Available in Oakwood Residence Hangzhou

Choosing the right hotel room type is crucial for a comfortable stay. We offer a range of

hotel room types

, from cosy studios to spacious suites, catering to various needs and budgets. Consider factors like

hotel bedroom types

,

categories of hotel rooms

, and

different hotel room types

when making your selection. Let's explore the options available at Oakwood Residence Hangzhou.

  • Studio Apartment:

    Compact yet comfortable, perfect for solo travellers or couples. Non-smoking options available. No bathtub or bidet.
  • One-Bedroom Apartment:

    Features a separate bedroom and living area, ideal for families or those seeking more space. City view or garden view options. Non-smoking and smoking options available. Bathtub available in some units.
  • Two-Bedroom Apartment:

    Spacious and ideal for larger families or groups. Offers stunning city views. Non-smoking and smoking options available. Bathtub and bidet available.
  • Executive Suite:

    Our most luxurious option, featuring a separate living room, dining area, and bedroom. Panoramic city views. Non-smoking options only. Bathtub and bidet included.

We are currently not a pet-friendly hotel.

Unique Hotel Facilities in Oakwood Residence Hangzhou

Beyond standard

hotel facilities

, Oakwood Residence Hangzhou offers a range of amenities designed to enhance your stay. From relaxing pools to convenient services, we cater to both adults and children. Explore our unique offerings and make the most of your time with us.

  • Swimming Pool:

    A refreshing outdoor pool, perfect for a relaxing dip. Open from 7 am to 10 pm.
  • Fitness Centre:

    State-of-the-art equipment for your workout needs. Open 24/7.
  • Business Centre:

    Meeting rooms and business services available for a fee. Please inquire at reception for pricing and availability.
  • Children's Play Area:

    A dedicated space for kids to play and have fun. Open from 9 am to 9 pm.
  • Spa (additional fee):

    Indulge in a relaxing massage or treatment. Prices vary depending on the service chosen. Please contact reception for a price list and booking.

Hotel Buffet or Hotel Restaurant/Cafe Available in Oakwood Residence Hangzhou

Oakwood Residence Hangzhou offers a variety of dining options to suit every taste and budget. From casual cafes to elegant restaurants, you'll find something to satisfy your cravings. Explore our culinary offerings and discover your new favourite spot.

  • The Oakwood Cafe:

    A casual all-day dining spot serving international and local cuisine. Open from 7 am to 10 pm. Average price per person: £15-25.
  • The Hangzhou Restaurant:

    A fine-dining restaurant specialising in authentic Hangzhou cuisine. Open from 6 pm to 11 pm. Average price per person: £30-50.
  • Buffet Breakfast:

    A delicious buffet breakfast is served daily in The Oakwood Cafe from 7 am to 10 am. Included in the room rate for most room types.

The Hangzhou Restaurant is known for its signature dish, Dongpo Pork, a slow-cooked pork belly that's melt-in-your-mouth delicious.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. We've outlined the various

hotel transfer

methods available, including

transfer from airport to hotel

and

hotel to airport transfer

services. Consider your preferences and budget when choosing your transport.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes depending on traffic.
  • Airport Shuttle:

    Oakwood Residence Hangzhou offers a complimentary airport shuttle service. Bookings must be made at least 24 hours in advance.
  • Private Car Service:

    A more luxurious option, offering a comfortable and private transfer. Bookings can be made through the hotel concierge.

Nearby MRT Station & Bus Stops Nearby

Oakwood Residence Hangzhou enjoys excellent public transport links, making it easy to explore the city. With a nearby

MRT nearby

and convenient

bus stops nearby

, getting around is simple and affordable. Find out more about the nearby

nearby MRT station

and

nearby bus station

.

  • MRT Station:

    The nearest MRT station is approximately a 10-minute walk from the hotel. The station is well-connected to other parts of the city.
  • Bus Stops:

    Several bus stops are located within a 5-minute walk of the hotel, offering convenient access to various destinations.
  • Payment Options:

    Payment for public transport can be made using a Hangzhou Tong card, which can be purchased at the MRT station or convenience stores.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Oakwood Residence Hangzhou

Families will find plenty to keep them entertained near Oakwood Residence Hangzhou. From historical sites to exciting theme parks, there's something for everyone. Discover the best

nearby attractions

and

nearby activities

for a memorable family getaway. Explore the

nearby sightseeing places

and

things to see nearby

.

  • West Lake:

    A stunning lake offering boat rides, scenic walks, and beautiful temples. Entry is free. Approximately 20 minutes by taxi from the hotel.
  • Hangzhou Zoo:

    Home to a wide variety of animals. Entry fee applies. Approximately 30 minutes by taxi from the hotel.
  • China National Silk Museum:

    Learn about the history and production of silk. Entry fee applies. Approximately 15 minutes by taxi from the hotel.
  • Lingyin Temple:

    A historic Buddhist temple with stunning architecture and serene gardens. Entry is free. Approximately 25 minutes by taxi from the hotel.
  • Yue Fei Temple:

    A temple dedicated to the famous Song Dynasty general Yue Fei. Entry fee applies. Approximately 15 minutes by taxi from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations Near Oakwood Residence Hangzhou

Looking for alternative accommodation options? Whether you're seeking luxury or budget-friendly choices, there are several

affordable hotels nearby

and other

cheap hotels nearby

. Explore these options for a variety of

hotels nearby

.

  • Luxury Accommodations:

    (Note: Specific luxury hotel names in Hangzhou require further research and may vary based on availability and definition of "luxury".)
  • 4-Star Hotels:

    (Note: Specific 4-star hotel names in Hangzhou require further research and may vary based on availability.)
  • 3-Star Hotels:

    (Note: Specific 3-star hotel names in Hangzhou require further research and may vary based on availability.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its spacious apartments, excellent facilities, and convenient location, Oakwood Residence Hangzhou offers an unforgettable stay. To make your booking even easier, consider using Traveloka to find the best deals. You can easily

book cheap hotels

through our platform, ensuring you get the best value for your money. If you're looking for

cheap hotels nearby

, Traveloka's search function allows you to filter by price and location, making it simple to find the perfect accommodation. And don't forget to

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All facilities in Oakwood Residence Hangzhou

Others Oakwood Residence Hangzhou
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Indoor pool
  • Sauna

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Business Facilities

  • Meeting facilities
  • Business center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Oakwood Residence Hangzhou

Important Note
  • Fee for buffet breakfast: approximately CNY 124 for adults and CNY 70 for children
  • Pet fee: CNY 500 per pet, per stay plus CNY 500 one-time cleaning fee
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 2000 per day

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property is professionally cleaned

Front desk staff will greet guests on arrival at the property.

The following facilities are closed seasonally each year. They will be closed from May 12 to May 16:
  • One of the swimming pools

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Oakwood Residence Hangzhou
155
Number of floors in Oakwood Residence Hangzhou
19
Another facilities in Oakwood Residence Hangzhou
Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Oakwood Residence Hangzhou

Is Oakwood Residence Hangzhou parking free for hotel guests, and do you offer valet parking services?
Parking at Oakwood Residence Hangzhou is not complimentary for hotel guests. We do, however, offer valet parking as a paid service for your convenience. Please enquire at reception for details on pricing and availability of both hotel parking and valet parking options.
Does Oakwood Residence Hangzhou offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Oakwood Residence Hangzhou offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Oakwood Residence Hangzhou offer free hotel Wi-Fi for guests during their stay?
To confirm whether Oakwood Residence Hangzhou provides complimentary hotel WiFi, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their Wi-Fi policy for guests. Many hotels offer free Wi-Fi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Oakwood Residence Hangzhou? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Oakwood Residence Hangzhou, providing easy access to the city. While there isn't an MRT station immediately adjacent, bus routes offer convenient connections to the wider transport network. Nearby visitor attractions include the West Lake, a stunning natural landmark, and various cultural sites offering a glimpse into Hangzhou's rich history. Checking local maps for precise bus stop locations and visitor attraction details will help you plan your sightseeing.
Is Oakwood Residence Hangzhou a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific pet policies for hotels like Oakwood Residence Hangzhou. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
See All

More Reviews from Other Guests in Oakwood Residence Hangzhou

8.6
Very Good
From 293 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

8.0

Service and Facilites

8.4

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Traveler Reviews Oakwood Residence Hangzhou

Number of reviews per page
20
40
Top reviews
Maura
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

House keeping staff was excellent and accommodating. The front desk staff was very helpful. This is my go-to hotel when I visit Hangzhou annually.
Jane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options.
Read More
Hamid
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The design and condition of property was excellent. It is part of EAC, Euro American Center. Breakdast buffet and swimming was excellent, with high end interior finishes for the apartment units. A place to choose in Hangzhou.
Ean Suat
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staying at Oakwood Residence Hangzhou served our objective well. We were looking for a hotel that provides washer as we were traveling light. The area is pretty centralised, walkable to the famous West Lake, also have restaurants and convenient stores.
Steve
icon-Business
Business
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great service from the front desk
Maura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Our choice year after year for our visits to Hangzhou
Huan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

位置非常好,也非常安静,离西湖不到4公里。房间很大很舒适,下次去杭州还会住这家。
Alan
4.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Mattress was like sleeping on a rock.
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm. Other than that, would love to return to stay
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Maura
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

We have stayed here numerous times and it is our home base in Hangzhou.
Derrick
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 297 week(s) ago

Hotels.com verified review

I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant in the hotel.
Read More
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

what a reasonable price it was, such an excellent facility and location. It was an unbelievably comfortable trip.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

The staff was extremely courteous and eager to please. The rooms had everything we needed for our week stay. There were many restaurants within a five minute walk.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 316 week(s) ago

Expedia Group verified review

Book a room with bath tub but was told i didnt book.
Anonymous
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

This is our "go to" place to call home when we are in Hangzhou
Verified traveler
8.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Overall ok but room was a bit smelly.
Verified traveler
2.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Stayed for 8 nights so far because of the location. BUT, their rooms smell - since it's service apt, the cooking smells from your neighbors will stay exactly in your room forever. Rooms are old, the beds are peeled off. Housekeeping don't do their jobs - your trash stay in where they were after the housekeeping and they never refill your toiletry. Most importantly, their staff are incompetent. I see 3-4 young employees standing at the front desk doing nothing. When asked them for help, they looked at each other and don't know what they were doing. The back office staff were very unhelpful - when I had an issue and needed to talk to the front desk, they transferred my call 3 times and everytime when the phone was picked up by a different staff, they gave me inconsistent information. The problem remain unsolved after four international calls.
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Northman
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Very good!
JY
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Spacious and neat. Great quiet location and nice breakfast.
Ava Yun Yun
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

It was a good layout that enabled a family of 5 to have quality time in the living / dining area. The rooms were well laid out but I have to say the housekeeping staff was inconsistent in their quality of housekeeping practices. The apartment is in need of a refurbishment - signs of extreme wear and tear visible. Scratches and dents on the corners of the walls. Also, the cleanliness can be improved: shades of grey finger marks can be seen on the kitchen cabinet doors, drawer pulls and especially the door pull on the refrigerator. The privacy net curtains could also do with a good laundering! Carpets a thorough shampoo. The pillows are way too soft and the mattress way too firm!
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Number of reviews per page
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Others 4 Oakwood Residence Hangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.