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Elcielo Hotel & Restaurant
Hotels
9.4
/10
Exceptional
206 reviews
What Guests Say About Their Stay
Sunetra
10.0
/ 10
Excellent property in the heart of El Poblado. The meals at El Cielo - the restaurant in the hotel is one of the best meals I've had in my whole life. Highly recommend!!
Reginald
10.0
/ 10
Luxury at its finest! Outstanding service from check in/ during and checkout. Next level experience!
Jonathan
10.0
/ 10
Amazing location. Staff was so nice and helpful. 5 Star services. Rooms and amenities are really outstanding. The restaurants on site are very good.
Super comfy beds. Food and drinks inside the rooms were all included.
Great espresso bar in the Lobby is also included. Rooftop pool is not big but it’s perfect to relax.
In the Area
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43c36 Cl. 7D, Medellín, Departamento de Antioquia, Colombia, 050022
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Elcielo Hotel & Restaurant
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What's around Elcielo Hotel & Restaurant
43c36 Cl. 7D, Medellín, Departamento de Antioquia, Colombia, 050022
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Discover More About Elcielo Hotel & Restaurant
Location
Elcielo Hotel & Restaurant is a hotel is located at Medellín.
About Elcielo Hotel & Restaurant
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Elcielo Hotel & Restaurant exclusively for you.
Elcielo Hotel & Restaurant is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Elcielo Hotel & Restaurant.
All facilities in Elcielo Hotel & Restaurant
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Things to Do
- Romantic proposal packages
- Outdoor pool
- Library
- Pool sun loungers
Food and Drinks
- Bar
- Breakfast
- Snack bar
Connectivity
- Free WiFi
Business Facilities
- Business center
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Elcielo Hotel & Restaurant
Important Note
- Fee for buffet breakfast: approximately COP 95000 for adults and COP 95000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
The following facilities are closed on Monday:
- Outdoor pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Elcielo Hotel & Restaurant | 28 |
Number of floors in Elcielo Hotel & Restaurant | 5 |
Another facilities in Elcielo Hotel & Restaurant | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service |
Frequently asked question in Elcielo Hotel & Restaurant
What are available facilities at Elcielo Hotel & Restaurant?
There are top facilites at Elcielo Hotel & Restaurant such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Elcielo Hotel & Restaurant?
The standard check-in time at Elcielo Hotel & Restaurant is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Elcielo Hotel & Restaurant provide breakfast?
Yes, Elcielo Hotel & Restaurant provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Elcielo Hotel & Restaurant
Elcielo Hotel & Restaurant has a 4.0-star rating.
How many floors does Elcielo Hotel & Restaurant have?
Elcielo Hotel & Restaurant has 5.
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More Reviews from Other Guests in Elcielo Hotel & Restaurant
Overall Ratings & Reviews Elcielo Hotel & Restaurant
Other sources (206)
9.4
Exceptional
From 206 reviews
Cleanliness
9.8
Room Comfort
9.2
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Elcielo Hotel & Restaurant
Number of reviews per page
20
40
Top reviews
Rafael
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The best hotel in Medellin !!
Reza
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Restaurant was over rated. Italian restaurant was too salty, not a good Italian food.
Upstairs had a19 course dinner, small plates of food that I didn’t care about that much!
We were told to wash our hands with chocolate
we got up and left for a real restaurant that brings a plate of food at once!
Hotel was awesome
robyn
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great hotel!
Hanan
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Beautiful hotel, amazing food, and kindest staff!
Sunetra
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Excellent property in the heart of El Poblado. The meals at El Cielo - the restaurant in the hotel is one of the best meals I've had in my whole life. Highly recommend!!
Nina
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Clean, five star food, great amenities
Reginald
Business
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Luxury at its finest! Outstanding service from check in/ during and checkout. Next level experience!
Jonathan
Business
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Amazing location. Staff was so nice and helpful. 5 Star services. Rooms and amenities are really outstanding. The restaurants on site are very good.
Super comfy beds. Food and drinks inside the rooms were all included.
Great espresso bar in the Lobby is also included. Rooftop pool is not big but it’s perfect to relax.
Delmayris
Leisure with Children
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Amaizing
Hannah
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
A beautifully designed hotel in a great neighbourhood. Friendly, polite staff. Excellent breakfast. Our standard room was very small (only one bedside table) so consider upgrading if you are staying for a long time.
peneloe
Friends and Family
6.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
It is impossible to rest, music and people talking until midnight.
Corey
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
I loved how clean and amazing the staff were especially David and Daniela, i cannot wait to go back!
William
Leisure Family
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Outstanding
Nini
Business
10.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Amazing hotel everything is 10+
Lakeith
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
The best hospitality ever experienced!
steven
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Everyone goes out of the way to make you comfortable.
Jorge
Leisure Family
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Best service! Outstanding food!
Pierre
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Very good.
Cedric
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
El Cielo is definitely the best hotel in Medellin and my favorite place to spend time. Best staff, quality of service, and luxury amenities.
Luz Andrea
Leisure
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
I liked everything. The location not too crazy about it
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Elcielo Hotel & Restaurant
Other sources (206)
9.4
Exceptional
From 206 reviews
Cleanliness
9.8
Room Comfort
9.2
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Elcielo Hotel & Restaurant
Number of reviews per page
20
40
Top reviews
Rafael
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The best hotel in Medellin !!
Reza
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Restaurant was over rated. Italian restaurant was too salty, not a good Italian food.
Upstairs had a19 course dinner, small plates of food that I didn’t care about that much!
We were told to wash our hands with chocolate
we got up and left for a real restaurant that brings a plate of food at once!
Hotel was awesome
robyn
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great hotel!
Hanan
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Beautiful hotel, amazing food, and kindest staff!
Sunetra
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Excellent property in the heart of El Poblado. The meals at El Cielo - the restaurant in the hotel is one of the best meals I've had in my whole life. Highly recommend!!
Nina
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Clean, five star food, great amenities
Reginald
Business
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Luxury at its finest! Outstanding service from check in/ during and checkout. Next level experience!
Jonathan
Business
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Amazing location. Staff was so nice and helpful. 5 Star services. Rooms and amenities are really outstanding. The restaurants on site are very good.
Super comfy beds. Food and drinks inside the rooms were all included.
Great espresso bar in the Lobby is also included. Rooftop pool is not big but it’s perfect to relax.
Delmayris
Leisure with Children
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Amaizing
Hannah
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
A beautifully designed hotel in a great neighbourhood. Friendly, polite staff. Excellent breakfast. Our standard room was very small (only one bedside table) so consider upgrading if you are staying for a long time.
peneloe
Friends and Family
6.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
It is impossible to rest, music and people talking until midnight.
Corey
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
I loved how clean and amazing the staff were especially David and Daniela, i cannot wait to go back!
William
Leisure Family
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Outstanding
Nini
Business
10.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Amazing hotel everything is 10+
Lakeith
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
The best hospitality ever experienced!
steven
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Everyone goes out of the way to make you comfortable.
Jorge
Leisure Family
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Best service! Outstanding food!
Pierre
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Very good.
Cedric
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
El Cielo is definitely the best hotel in Medellin and my favorite place to spend time. Best staff, quality of service, and luxury amenities.
Luz Andrea
Leisure
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
I liked everything. The location not too crazy about it
Number of reviews per page
20
40