Upper House

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9.4
Exceptional
71 reviews

What Guests Say About Their Stay

Moira

10.0
/ 10
The staff here is great. The room was really comfortable with an extraordinarily nice bed. The breakfasts were simple but good. The pools were fine, small, but that was expected at a small boutique hotel. The location is fantastic.

Deena

10.0
/ 10
Upper House has a sweet, eclectic vibe. It’s right in the walled city, but down a quiet street which was awesome! I loved the small feel of this place and it was fun getting to chat with other travelers around the breakfast table each morning. I was in the basic room, and even thought it was small the super tall ceilings made it feel roomy. And the bed was so comfy! All of the staff were helpful and friendly. I would absolutely stay here again!

Richard

10.0
/ 10
The property and staff were fantastic. The only reason for a 4 star on the property condition is that they were presently doing some maintenance on the property but that didn't get in our way. The staff was excellent and friendly, gave us tips on where to go and provided a laundry service for us. The breakfast was great. I would definitely stay there again.
In the Area
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7-76 Cl. 37, Cartagena de Indias, Bolívar, Colombia, 130001

Main Facilities

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This accommodation offers:
Outdoor pool
Garden
Rooftop terrace
Upper House is a hotel is located at Cartagena.
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What's around Upper House

7-76 Cl. 37, Cartagena de Indias, Bolívar, Colombia, 130001
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Exterior Upper House
Exterior 2 Upper House

Discover More About Upper House

General
Near Clock Tower

Location
A stay at Upper House places you in the heart of Cartagena, within a 10-minute walk of Clock Tower and Walls of Cartagena. This hotel is 0.5 mi (0.8 km) from Cartagena de Indias Convention Center and 1.9 mi (3 km) from Bocagrande Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Santo Toribio Church - 0.2 km / 0.1 mi
Fernandez Madrid Park - 0.2 km / 0.1 mi
Fine Arts - 0.3 km / 0.2 mi
Plaza de San Diego - 0.3 km / 0.2 mi
San Diego Park - 0.3 km / 0.2 mi
University of Cartagena - 0.3 km / 0.2 mi
House of Gabriel Garcia Marquez - 0.3 km / 0.2 mi
San Agustin Convent - 0.4 km / 0.2 mi
Centro Comercial La Serrezuela - 0.4 km / 0.2 mi
India Catalina Monument - 0.4 km / 0.3 mi
Clock Tower - 0.4 km / 0.3 mi
Walls of Cartagena - 0.5 km / 0.3 mi
Plaza de los Coches - 0.5 km / 0.3 mi
Teatro Heredia - 0.5 km / 0.3 mi
Cathedral of Saint Catherine of Alexandria - 0.5 km / 0.3 mi

The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 5 km / 3.1 mi

Facilities
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities
The front desk is staffed during limited hours.

Dining
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms
Stay in one of 9 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include safes, and housekeeping is provided daily.

All facilities in Upper House

Facility

  • Outdoor pool
Swimming Pool Upper House
Swimming Pool
Common Space Upper House
Common Space
Exterior Upper House
Exterior
Bedroom Upper House
Bedroom
Others Upper House
Others

Food and Drinks

  • Breakfast
  • Continental breakfast

Things to Do

  • Outdoor pool
  • Garden

Connectivity

  • Free WiFi

General

  • Rooftop terrace

Public Facilities

  • Smoke-free area

Hotel Services

  • Concierge

Accommodation Policy & General Information in Upper House

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, The front desk is open daily from 8:00 AM - 11:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Upper House
9
Another facilities in Upper House
Breakfast, Continental breakfast, Outdoor pool, Garden, Free WiFi

Frequently asked question in Upper House

What is normal check-in & check-out time at Upper House?
The standard check-in time at Upper House is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does Upper House provide breakfast?
Yes, Upper House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Upper House
Upper House has a 2.5-star rating.
How many rooms are available at Upper House
Upper House has 9.
What do past guests say about Upper House?
Upper House is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Upper House

9.4
Exceptional
From 71 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Upper House

Number of reviews per page
20
40
Top reviews
Sharolyn
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Had a poor experience with the staff regarding their cancellation of my stay just three hours before checkin.
Jose a
icon-
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Bfast is advertised as intercontinental but, missing sugar or splenda, milk, the included offered breakfast is not worth it at. Other than that is ok for a few days.
Moira
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The staff here is great. The room was really comfortable with an extraordinarily nice bed. The breakfasts were simple but good. The pools were fine, small, but that was expected at a small boutique hotel. The location is fantastic.
Deena
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Upper House has a sweet, eclectic vibe. It’s right in the walled city, but down a quiet street which was awesome! I loved the small feel of this place and it was fun getting to chat with other travelers around the breakfast table each morning. I was in the basic room, and even thought it was small the super tall ceilings made it feel roomy. And the bed was so comfy! All of the staff were helpful and friendly. I would absolutely stay here again!
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Cesar Pulpo
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It's a small boutique hotel right in the heart of the Historic Center, within walking distance of everything. The room was very clean, and the staff cleaned it every day if you left the key. The staff was very attentive to guests' needs. Breakfast was basic with three options. The hotel has two pools, one on the roof with a jacuzzi, but this one is a bit dangerous because there's no way to get in except by entering through the pool itself or walking along a very narrow edge. The only downside was the Wi-Fi; it wasn't very stable in our room, and we had to go out to the lobby to connect, we believe as it is an old house the walls are too thick, but we were happy and would come back to the same hotel, thanks Guys!
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Dallas
icon-
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Room was clean, staff was polite and breakfast was very good.
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The property and staff were fantastic. The only reason for a 4 star on the property condition is that they were presently doing some maintenance on the property but that didn't get in our way. The staff was excellent and friendly, gave us tips on where to go and provided a laundry service for us. The breakfast was great. I would definitely stay there again.
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Yessica
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The place is very beautiful, Angel was a very helpful person he was very kind and very helpful in everything
John
icon-Leisure
Leisure
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I liked the location. But wifi did not work and there was no hot water.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Pros! Dining everywhere. Safe walking around at night. Property had two pools and a large jacuzzi pool on the rooftop. Very attentive on supplied wonderful breakfast. Con's! Stairs felt unsafe every time I walked on them..
Bjarne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The property was recently renovated. It looks absolutely beautiful. The pool area is very nice beautiful lounges very nice area. Perfect for families to stay perfect for honeymooners. Area surrounding it is very walkable very nice.
Samuel
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Super nice place :)
Tristan
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Staff were exceptional and the bed is beyond comfortable.
Brent
icon-Leisure
Leisure
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Everything perfect
Arlene
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The staff was friendly, the administrator Angel went out of his way to make us feel comfortable. Carmen prepared a lovely breakfast. My only disappointment was that I reserved a deluxe room with a king size bed and upon arrival was given a small room with a queen bed. I had to sleep in the small room the first night. The following day I found out that their was a suit available with a king size bed and I was not offered it the first night. They preferred compromising my comfort instead of having a happy guest. Most unfortunate.
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Alfonso
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

El personal fue genial. Nos ayudaron con todas nuestras inquietudes y siempre hicieron todo lo posible por hacernos sentir como en casa. La piscina y el area de la terraza si estaba un poco descuidada. Las habitaciones están un poco pequeñas pero el resto el hotel es un lujo. El desayuno fue de lo mejor.
josefina
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Excellent area and the staff was amazing
Robert
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Bad breakfast. Door knob to my room was super loose. Shower was dirty
Jezreel Gaius
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Hard to find on the street. No signage. It’s Nice. Clean. Great bed and sheets. Love the L’Occitane toiletries. TV did not work. Breakfast was just basic toast and egg. Pool on rooftop was dirty and swarmed with birds using it as their pool. If you’re coming back to Upper House after a night of partying, it’s hard to enter the place, they don’t wake up to open the door right away. Nice and helpful staff.
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Christopher
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Good rooms, great shower and water pressure. Walls a bit thin, noisy but good value at price
Number of reviews per page
20
40

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Bedroom 4 Upper House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.