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Zana Hotel Boutique
Hotels
8.8
/10
Very Good
104 reviews
What Guests Say About Their Stay
suzanne
10.0
/ 10
I had a lovely time at Zana Hotel. The check-in was efficient, and the staff was friendly. They spoke English.
The hotel was small but clean, albeit it shows its age. There was a small outdoor hottub with a view from the 3rd floor. A nice, fresh continental breakfast. But, there are no convenience items, like a mini fridge or microwave. A lovely, budget friendly hotel. The room I had was a basic single, with no window. If you're claustrophobic, get a larger room. I traveled solo, so the space was just enough.
In the heart of Getsemani. Lots of local artsy shops and eateries.
Within walking diatance to tourist spots.
I recommend but would not revisit.
Eric
10.0
/ 10
This hotel was fabulous. We thoroughly enjoyed our stay. Room was clean. Air conditioning was excellent, and hot water shower was super. But by far the best thing about it was the breakfast. This was hands-down the best breakfast we had on our one-month stay in Colombia. Highly recommend.
richard
10.0
/ 10
Kleixy at the front desk was fantastic. My Spanish is very conversational, but this was my first time in Colombia (stoked), and like anywhere, different words are sometimes used. She was super patient with my practice though her English was solid. The service overall was excellent including other staff. The room was quiet, and it was within a very walkable distance of the whole historic district. The AC was pumping but the hot water could have been better. Everything was super clean. This is a solid value overall for the nightly rate.
In the Area
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Getsemani, calle 26 (las chancletas), No 10B-51, Cartagena, Departamento de Bolívar, Colombia, 130001
Main Facilities
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WiFi
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What's around Zana Hotel Boutique
Getsemani, calle 26 (las chancletas), No 10B-51, Cartagena, Departamento de Bolívar, Colombia, 130001
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Discover More About Zana Hotel Boutique
Location
Staying at Zana Hotel Boutique is a good choice when you are visiting Cartagena.
About Zana Hotel Boutique
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Zana Hotel Boutique.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Zana Hotel Boutique is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Zana Hotel Boutique is the right place to stay.
All facilities in Zana Hotel Boutique
Others
Things to Do
- Library
- Hot tub
- Garden
General
- Smoking area
- Terrace
- Rooftop terrace
Public Facilities
- Others
- Safety deposit box
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Hotel Services
- Tours
Nearby Facilities
- Grocery
Accommodation Policy & General Information in Zana Hotel Boutique
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: COP 25000 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
- Monday - Sunday: 6:00 AM - 10:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 13:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 13:00 |
Available rooms at Zana Hotel Boutique | 12 |
Another facilities in Zana Hotel Boutique | Library, Hot tub, Garden, Smoking area, Terrace |
Frequently asked question in Zana Hotel Boutique
What are available facilities at Zana Hotel Boutique?
There are top facilites at Zana Hotel Boutique such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Zana Hotel Boutique?
The standard check-in time at Zana Hotel Boutique is starting from 15:00 - 22:00 while the latest check-out time is at Before 13:00
What is the star rating of Zana Hotel Boutique
Zana Hotel Boutique has a 3.0-star rating.
How many rooms are available at Zana Hotel Boutique
Zana Hotel Boutique has 12.
What do past guests say about Zana Hotel Boutique?
Zana Hotel Boutique is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Zana Hotel Boutique
Overall Ratings & Reviews Zana Hotel Boutique
Other sources (104)
8.8
Very Good
From 104 reviews
Cleanliness
9.0
Room Comfort
8.4
Location
10.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
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Traveler Reviews Zana Hotel Boutique
Number of reviews per page
20
40
Top reviews
Claudette
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Friendly staff. Good breakfast. Would definitely recommend! 👍
suzanne
Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
I had a lovely time at Zana Hotel. The check-in was efficient, and the staff was friendly. They spoke English.
The hotel was small but clean, albeit it shows its age. There was a small outdoor hottub with a view from the 3rd floor. A nice, fresh continental breakfast. But, there are no convenience items, like a mini fridge or microwave. A lovely, budget friendly hotel. The room I had was a basic single, with no window. If you're claustrophobic, get a larger room. I traveled solo, so the space was just enough.
In the heart of Getsemani. Lots of local artsy shops and eateries.
Within walking diatance to tourist spots.
I recommend but would not revisit.
Read More
Andre
Leisure
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
The room wasn’t that expensive it was in a good area to
Ryo
Leisure
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Thank you for all the kind. I enjoyed the area a lot.
Eric
10.0
/10
Reviewed 94 week(s) ago
Hotels.com verified review
This hotel was fabulous. We thoroughly enjoyed our stay. Room was clean. Air conditioning was excellent, and hot water shower was super. But by far the best thing about it was the breakfast. This was hands-down the best breakfast we had on our one-month stay in Colombia. Highly recommend.
richard
10.0
/10
Reviewed 94 week(s) ago
Hotels.com verified review
Kleixy at the front desk was fantastic. My Spanish is very conversational, but this was my first time in Colombia (stoked), and like anywhere, different words are sometimes used. She was super patient with my practice though her English was solid. The service overall was excellent including other staff. The room was quiet, and it was within a very walkable distance of the whole historic district. The AC was pumping but the hot water could have been better. Everything was super clean. This is a solid value overall for the nightly rate.
Read More
Ruben
10.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
Perfect clean the room and bathroom.
I like my stay in the hotel.
Abbas
Leisure
8.0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
Friendly and helpful manager.
Sandeep
Leisure Family
8.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
Location and cleanliness
Jose
Friends and Family
10.0
/10
Reviewed 168 week(s) ago
Hotels.com verified review
Excellent location. Within walking distance to the old city or the castillo San Felipe. Good restaurants and cafés near by. Friendly staff and breakfast included is a plus.
Gregory
10.0
/10
Reviewed 186 week(s) ago
Hotels.com verified review
Small but clean room with good AC in a great location. Smooth check in and check out. Good breakfast. Can't ask for more.
Theodore
Leisure
10.0
/10
Reviewed 219 week(s) ago
Expedia Group verified review
Its very well located just a short walk down a nice street to the old town. Best night sleep in a month in colombia. Hot water. The lady that works here is super nice and helpful. A/C.
SB
Leisure with Partner
8.0
/10
Reviewed 295 week(s) ago
Expedia Group verified review
Quiet property, but room opens onto courtyard with no glass windows, just bars and shutters. So if you open the shutters, people passing by can see in, and if you leave them closed, it is very dark and you need the light on. Positive things : great staff, adequate breakfast, nice location, walking distance from variety of restaurants. Would recommend.
Read More
Rimma
8.0
/10
Reviewed 300 week(s) ago
Hotels.com verified review
Was very nice hotel, but a little bit expensive. Had some little problem with shower, but was fixed promptly. Service was excellent.
James
Friends and Family
10.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
Room was incredibly comfortable. There was a dead bug but that didn’t bother me. Shower was hot, air conditioning worked great , bed was super comfortable and tv was a nice touch!
I also liked being in This neighborhood
John
8.0
/10
Reviewed 312 week(s) ago
Hotels.com verified review
This hotel is very over-rated. It is a very modest hotel, nothing luxurious. The location is good, about 15 minutes walking to the great sights in the city centre. The street is relatively quiet. My room had no window, but was spacious. There was no light beside the bed, so I had to turn off the light before I got into the bed. There was no hot water on the two days I stayed there, but a cold shower is not too bad, given the hot climate. The light is not strong enough to see yourself properly in the mirror. The floor is tiled. The breakfast is modest (some juice, some fruit, eggs and toast and tea or coffee, brought to you, no self-service).The service is friendly.
Read More
Sam
4.0
/10
Reviewed 341 week(s) ago
Hotels.com verified review
I believe this hotel has a petty theft problem; during my stay my Revlon tweezers, OPI nail polish, and 1 of my 4 granola bars went missing. I also noticed that one of the pockets on my travel bag was left open but it's not a pocket I ever use and I always keep it closed. If you stay here make sure EVERYTHING of yours is securely locked (in your own luggage, not in the safe) when you're out of the room.
The room left a lot to be desired. It smelled the way a room would smell if you were trying to cover up the smell of mould with cleaning products. The sheets appeared clean but there were a few small dark hairs on them. The shower stall had something I believe to be sand? all over it, and there was a weird crack in the ceiling above that I think is where the sand was coming from. More hairs in the shower stall as well.
Neighbourhood is great, and the hotel has a decent rooftop with a nice view.
I would not stay at this hotel again.
Read More
Leonardo
Leisure Family
10.0
/10
Reviewed 342 week(s) ago
Expedia Group verified review
Got here by mistake actually. The other hotel we originally booked canceled on us.
But we were gladly surprise.
Super clean and nice. 1st time in Getsemani
We discovered that you don't need to stay in the old city.
Both neighborhoods are within a couple min walking.
And Getsemani has its own night life that adds more to the usual nights at Cartagena
And we may repeat.
Read More
Irma
10.0
/10
Reviewed 347 week(s) ago
Hotels.com verified review
Great stay in the heart of Getsemani. The room was very small but comfortable. The only issue is the air conditioning was over the bed and because the room was so small I was constantly adjusting the temperature.
Verified traveler
6.0
/10
Reviewed 348 week(s) ago
Hotels.com verified review
The shower doesn't work well and adjusting the hot and cold water is a pain!! Being a small hotel guests have to ring a bell after midnight to be let in. I could hear the bell all night...
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Zana Hotel Boutique
Other sources (104)
8.8
Very Good
From 104 reviews
Cleanliness
9.0
Room Comfort
8.4
Location
10.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Zana Hotel Boutique
Number of reviews per page
20
40
Top reviews
Claudette
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Friendly staff. Good breakfast. Would definitely recommend! 👍
suzanne
Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
I had a lovely time at Zana Hotel. The check-in was efficient, and the staff was friendly. They spoke English.
The hotel was small but clean, albeit it shows its age. There was a small outdoor hottub with a view from the 3rd floor. A nice, fresh continental breakfast. But, there are no convenience items, like a mini fridge or microwave. A lovely, budget friendly hotel. The room I had was a basic single, with no window. If you're claustrophobic, get a larger room. I traveled solo, so the space was just enough.
In the heart of Getsemani. Lots of local artsy shops and eateries.
Within walking diatance to tourist spots.
I recommend but would not revisit.
Read More
Andre
Leisure
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
The room wasn’t that expensive it was in a good area to
Ryo
Leisure
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Thank you for all the kind. I enjoyed the area a lot.
Eric
10.0
/10
Reviewed 94 week(s) ago
Hotels.com verified review
This hotel was fabulous. We thoroughly enjoyed our stay. Room was clean. Air conditioning was excellent, and hot water shower was super. But by far the best thing about it was the breakfast. This was hands-down the best breakfast we had on our one-month stay in Colombia. Highly recommend.
richard
10.0
/10
Reviewed 94 week(s) ago
Hotels.com verified review
Kleixy at the front desk was fantastic. My Spanish is very conversational, but this was my first time in Colombia (stoked), and like anywhere, different words are sometimes used. She was super patient with my practice though her English was solid. The service overall was excellent including other staff. The room was quiet, and it was within a very walkable distance of the whole historic district. The AC was pumping but the hot water could have been better. Everything was super clean. This is a solid value overall for the nightly rate.
Read More
Ruben
10.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
Perfect clean the room and bathroom.
I like my stay in the hotel.
Abbas
Leisure
8.0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
Friendly and helpful manager.
Sandeep
Leisure Family
8.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
Location and cleanliness
Jose
Friends and Family
10.0
/10
Reviewed 168 week(s) ago
Hotels.com verified review
Excellent location. Within walking distance to the old city or the castillo San Felipe. Good restaurants and cafés near by. Friendly staff and breakfast included is a plus.
Gregory
10.0
/10
Reviewed 186 week(s) ago
Hotels.com verified review
Small but clean room with good AC in a great location. Smooth check in and check out. Good breakfast. Can't ask for more.
Theodore
Leisure
10.0
/10
Reviewed 219 week(s) ago
Expedia Group verified review
Its very well located just a short walk down a nice street to the old town. Best night sleep in a month in colombia. Hot water. The lady that works here is super nice and helpful. A/C.
SB
Leisure with Partner
8.0
/10
Reviewed 295 week(s) ago
Expedia Group verified review
Quiet property, but room opens onto courtyard with no glass windows, just bars and shutters. So if you open the shutters, people passing by can see in, and if you leave them closed, it is very dark and you need the light on. Positive things : great staff, adequate breakfast, nice location, walking distance from variety of restaurants. Would recommend.
Read More
Rimma
8.0
/10
Reviewed 300 week(s) ago
Hotels.com verified review
Was very nice hotel, but a little bit expensive. Had some little problem with shower, but was fixed promptly. Service was excellent.
James
Friends and Family
10.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
Room was incredibly comfortable. There was a dead bug but that didn’t bother me. Shower was hot, air conditioning worked great , bed was super comfortable and tv was a nice touch!
I also liked being in This neighborhood
John
8.0
/10
Reviewed 312 week(s) ago
Hotels.com verified review
This hotel is very over-rated. It is a very modest hotel, nothing luxurious. The location is good, about 15 minutes walking to the great sights in the city centre. The street is relatively quiet. My room had no window, but was spacious. There was no light beside the bed, so I had to turn off the light before I got into the bed. There was no hot water on the two days I stayed there, but a cold shower is not too bad, given the hot climate. The light is not strong enough to see yourself properly in the mirror. The floor is tiled. The breakfast is modest (some juice, some fruit, eggs and toast and tea or coffee, brought to you, no self-service).The service is friendly.
Read More
Sam
4.0
/10
Reviewed 341 week(s) ago
Hotels.com verified review
I believe this hotel has a petty theft problem; during my stay my Revlon tweezers, OPI nail polish, and 1 of my 4 granola bars went missing. I also noticed that one of the pockets on my travel bag was left open but it's not a pocket I ever use and I always keep it closed. If you stay here make sure EVERYTHING of yours is securely locked (in your own luggage, not in the safe) when you're out of the room.
The room left a lot to be desired. It smelled the way a room would smell if you were trying to cover up the smell of mould with cleaning products. The sheets appeared clean but there were a few small dark hairs on them. The shower stall had something I believe to be sand? all over it, and there was a weird crack in the ceiling above that I think is where the sand was coming from. More hairs in the shower stall as well.
Neighbourhood is great, and the hotel has a decent rooftop with a nice view.
I would not stay at this hotel again.
Read More
Leonardo
Leisure Family
10.0
/10
Reviewed 342 week(s) ago
Expedia Group verified review
Got here by mistake actually. The other hotel we originally booked canceled on us.
But we were gladly surprise.
Super clean and nice. 1st time in Getsemani
We discovered that you don't need to stay in the old city.
Both neighborhoods are within a couple min walking.
And Getsemani has its own night life that adds more to the usual nights at Cartagena
And we may repeat.
Read More
Irma
10.0
/10
Reviewed 347 week(s) ago
Hotels.com verified review
Great stay in the heart of Getsemani. The room was very small but comfortable. The only issue is the air conditioning was over the bed and because the room was so small I was constantly adjusting the temperature.
Verified traveler
6.0
/10
Reviewed 348 week(s) ago
Hotels.com verified review
The shower doesn't work well and adjusting the hot and cold water is a pain!! Being a small hotel guests have to ring a bell after midnight to be let in. I could hear the bell all night...
Number of reviews per page
20
40