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Aunty Arenal Lodge
Hotels
8.0
/10
Very Good
188 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Clean and quiet. Close to main attractions and restaurants. Staff very friendly.
Melanie
10.0
/ 10
We loved our stay at Aunty Arenal! Fernando and Laura were very friendly and accommodating. All the employees made us feel welcome. The room was very clean and the hotel was nice and quiet at night. The location was super convenient and easy to find. We wished we could have stayed longer.
Melissa
10.0
/ 10
Our stay was great! The staff was friendly, the breakfast was delish, location was perfect. Shout out to Fernando, he was helpful with everything.
It is a little rustic and could use some new towels.
It was very authentic Costa Rican stay…perfect for our family vacation!
In the Area
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Carretera al Volcan, Zeta Trece, 300 Metros Este del Super Cristian, La Fortuna, San Carlos, Alajuela Province, Costa Rica, 21007
Main Facilities
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Swimming Pool
WiFi
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Available Room Types in Aunty Arenal Lodge
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What's around Aunty Arenal Lodge
Carretera al Volcan, Zeta Trece, 300 Metros Este del Super Cristian, La Fortuna, San Carlos, Alajuela Province, Costa Rica, 21007
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Discover More About Aunty Arenal Lodge
Location
Aunty Arenal Lodge is located in area / city La Fortuna.
About Aunty Arenal Lodge
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Aunty Arenal Lodge.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
With all facilities offered, Aunty Arenal Lodge is the right place to stay.
All facilities in Aunty Arenal Lodge
Others
Things to Do
- Outdoor pool
- Barbecue
- Garden
General
- Parking
- Terrace
Public Facilities
- Others
- Smoke-free area
Food and Drinks
- Breakfast
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Hotel Services
- Tours
Accommodation Policy & General Information in Aunty Arenal Lodge
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for English breakfast: approximately USD 7 for adults and USD 5 for children
- Airport shuttle fee: USD 170 per vehicle
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 25 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
- Monday - Friday: 10:00 AM - 7:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Aunty Arenal Lodge | 10 |
Another facilities in Aunty Arenal Lodge | Outdoor pool, Barbecue, Garden, Parking, Terrace |
Frequently asked question in Aunty Arenal Lodge
What are available facilities at Aunty Arenal Lodge?
There are top facilites at Aunty Arenal Lodge such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aunty Arenal Lodge?
The standard check-in time at Aunty Arenal Lodge is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Aunty Arenal Lodge provide breakfast?
Yes, Aunty Arenal Lodge provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aunty Arenal Lodge
Aunty Arenal Lodge has a 3.0-star rating.
How many rooms are available at Aunty Arenal Lodge
Aunty Arenal Lodge has 10.
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More Reviews from Other Guests in Aunty Arenal Lodge
Overall Ratings & Reviews Aunty Arenal Lodge
Other sources (188)
8.0
Very Good
From 188 reviews
Cleanliness
8.4
Room Comfort
8.4
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
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Traveler Reviews Aunty Arenal Lodge
Number of reviews per page
20
40
Top reviews
Verified traveler
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean and quiet. Close to main attractions and restaurants. Staff very friendly.
Vishal
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Property description failed to inform that there is only 1 bathroom in the property. We were 2 families sharing 1 bathroom which was inconvenient.
Melanie
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
We loved our stay at Aunty Arenal! Fernando and Laura were very friendly and accommodating. All the employees made us feel welcome. The room was very clean and the hotel was nice and quiet at night. The location was super convenient and easy to find. We wished we could have stayed longer.
Melissa
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Our stay was great! The staff was friendly, the breakfast was delish, location was perfect. Shout out to Fernando, he was helpful with everything.
It is a little rustic and could use some new towels.
It was very authentic Costa Rican stay…perfect for our family vacation!
Aurora
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Very friendly and helpful staff, felt welcome and well cared for. Thank you!
Kara
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Gorgeous setting and perfect location for Arenal and the waterfall
Matthew
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Overall the stay was ok, but not the best of my trip in Costa Rica, here’s my full rundown:
The good: the hotel grounds are beautiful, the swimming pool is set in a nice area, breakfast was nice and right by the pool was lovely, the bed was big and comfy, the staff were helpful and friendly, there is a lovely view of the volcano from the property.
The not so good: the rooms are pretty dated and in need of a full refresh, the property is further out of the main town than I realised (my fault for not properly checking), despite being friendly and helpful I reported a flashing light in the bathroom twice but was never fixed (felt like brushing my teeth in a disco!), despite staying for 4 nights my room was never made up once (I really was expecting at least once or twice), there is no safe in the room.
On balance I did really like the hotel grounds, but if I were in La Fortuna again I’d look for something a bit less dated and closer to town
Read More
Judith
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
We enjoyed this property with a view of the Arenal volcano. It was quite a long bwalk to the centre of La Fortuna but there were also restaurants wothin 15i mnutes. This was essental as no food available at the hotel, apart from breakfast.
Verified traveler
Friends and Family
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
The small apartment was not good maintained. Not enough hot waters or towels. The pool is nice, but you cannot sit next to it, just play in the water.
NICLAS
Leisure
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Not really worth the price. The place feels like it was built a long time ago and not maintained too well. The pools are much smaller in reality vs the photos
Don
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Pool is beautiful. Room clean. Daily service nice.
Shelley
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Little outdated but ok for overnight stay
colin
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
A comfortable bed and good sized room. Friendly service and suitable breakfast. Disappointed that the pools were cold as in too cold to even go in. We knew they were not thermal pools but they are basically un useable
Sriram
Leisure Family
4.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The property photos show as if its like a luxury lodge. It doesn't even have fully running hot water even after repeated ask to fix it. The rooms are ok. Kitchen is very old and small. Utensils are old and dirty. Highly pricey for the amount they charge.
kay
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The property is on very beautiful grounds. At the end of a dirt road. Secluded and felt safe. We stayed in upstairs room with a comfortable king sized bed. Breakfast was included and cooked fresh.
James
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
It was great i extend my stay for two more nights. This was the 2nd time i have stayed here. A little out of the way but great value.
Antoine
Friends and Family
6.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Welcoming host but basic amenities.
The kitchen was old, small and uncomfortable to cook in. Plates and glasses are mismatched, and stored high in a cupboard with a ledge, very impractical. Pots and pans are stored in the oven. Drawers are broken. There is nothing in the kitchen: no salt/pepper/oil, and not even coffee filters.
The pools are not heated, and as we came in November they were cold. Very disappointing.
The jungle animal noises are loud, which can be good or bad - you decide.
I did not like that someone came in to make our beds without my knowledge.
Otherwise, Fernando was very friendly and gave us promptly what we needed (extra chair, oven dish, sewing needle). Good location in La Fortuna.
Read More
Kerri
Leisure
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Aunty Arenal Lodge was wonderful! It was secluded but only a few minutes away from town.
I booked after reading reviews about cats on the property. They have a small dog, a sweet cat, & a handful of chickens.
The property was dark at night and didn't have a lot of signage, but the gentleman working pointed where to go. Parking was very convenient & they had umbrellas ready.
My room had 2 decks with chairs. The front deck was connected to the stairwell that went straight to the path to the office and lot, while the back deck was private and shared with the room next door. Both had cameras, which made me feel secure.
The shower was clean & had hot water. The blackout curtains were useful.
The lady working there made a fresh traditional breakfast of eggs, meat, rice, beans, toast with fruit jam, coffee & fruit juice. It was all delicious & served right by the two pools, surrounded by beautiful foliage.
They turned on the pools after breakfast and moved a chair over for me. The observation deck had comfortable looking hammocks & a great view of the Arenal Volcano.
The entire experience was a joy. I loved sitting on the deck listening to the rain & petting the sweet little cat at night. He was absolutely lovely and made it peaceful trip and helped soothe my soul.
Read More
Lawrence
Friends and Family
6.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Property is conveniently located off from the main road so it is quiet. 10 minute walk to the main road or easy drive. We went into town for breakfast and dinner, but also used kitchen to cook. 2 bedrooms and full kitchen with dining table gave adequate space to relax. Pool was nice added feature and clean. We would have enjoyed added amenities like complementary coffee to use in the coffee maker. A few instances of needed repairs such as faucet in washroom very loose and shower head spraying everywhere.
Staff were friedly and welcoming. They responded to request to fix shower head that day and let us use hotel umbrellas which were needed often. Lots of stray animals around that our kids enjoyed. We stayed in the rainy season, so the first two nights, we were the only people there.
Read More
Paula
Friends and Family
4.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Hotel needs updating. Lights in one room didn’t work, there was a bit of a smell and because windows open there were little bugs. Not much to do at hotel, but it did have a washer (no dryer, but clothesline in laundry). We booked a 3 night stay, but only stayed one night and switched to a hot springs resort. It was quiet and we all slept well. We had 5 adults, 2 rooms and 4 beds, so it suited what we were looking for space-wise.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Aunty Arenal Lodge
Other sources (188)
8.0
Very Good
From 188 reviews
Cleanliness
8.4
Room Comfort
8.4
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Aunty Arenal Lodge
Number of reviews per page
20
40
Top reviews
Verified traveler
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean and quiet. Close to main attractions and restaurants. Staff very friendly.
Vishal
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Property description failed to inform that there is only 1 bathroom in the property. We were 2 families sharing 1 bathroom which was inconvenient.
Melanie
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
We loved our stay at Aunty Arenal! Fernando and Laura were very friendly and accommodating. All the employees made us feel welcome. The room was very clean and the hotel was nice and quiet at night. The location was super convenient and easy to find. We wished we could have stayed longer.
Melissa
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Our stay was great! The staff was friendly, the breakfast was delish, location was perfect. Shout out to Fernando, he was helpful with everything.
It is a little rustic and could use some new towels.
It was very authentic Costa Rican stay…perfect for our family vacation!
Aurora
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Very friendly and helpful staff, felt welcome and well cared for. Thank you!
Kara
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Gorgeous setting and perfect location for Arenal and the waterfall
Matthew
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Overall the stay was ok, but not the best of my trip in Costa Rica, here’s my full rundown:
The good: the hotel grounds are beautiful, the swimming pool is set in a nice area, breakfast was nice and right by the pool was lovely, the bed was big and comfy, the staff were helpful and friendly, there is a lovely view of the volcano from the property.
The not so good: the rooms are pretty dated and in need of a full refresh, the property is further out of the main town than I realised (my fault for not properly checking), despite being friendly and helpful I reported a flashing light in the bathroom twice but was never fixed (felt like brushing my teeth in a disco!), despite staying for 4 nights my room was never made up once (I really was expecting at least once or twice), there is no safe in the room.
On balance I did really like the hotel grounds, but if I were in La Fortuna again I’d look for something a bit less dated and closer to town
Read More
Judith
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
We enjoyed this property with a view of the Arenal volcano. It was quite a long bwalk to the centre of La Fortuna but there were also restaurants wothin 15i mnutes. This was essental as no food available at the hotel, apart from breakfast.
Verified traveler
Friends and Family
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
The small apartment was not good maintained. Not enough hot waters or towels. The pool is nice, but you cannot sit next to it, just play in the water.
NICLAS
Leisure
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Not really worth the price. The place feels like it was built a long time ago and not maintained too well. The pools are much smaller in reality vs the photos
Don
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Pool is beautiful. Room clean. Daily service nice.
Shelley
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Little outdated but ok for overnight stay
colin
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
A comfortable bed and good sized room. Friendly service and suitable breakfast. Disappointed that the pools were cold as in too cold to even go in. We knew they were not thermal pools but they are basically un useable
Sriram
Leisure Family
4.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The property photos show as if its like a luxury lodge. It doesn't even have fully running hot water even after repeated ask to fix it. The rooms are ok. Kitchen is very old and small. Utensils are old and dirty. Highly pricey for the amount they charge.
kay
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The property is on very beautiful grounds. At the end of a dirt road. Secluded and felt safe. We stayed in upstairs room with a comfortable king sized bed. Breakfast was included and cooked fresh.
James
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
It was great i extend my stay for two more nights. This was the 2nd time i have stayed here. A little out of the way but great value.
Antoine
Friends and Family
6.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Welcoming host but basic amenities.
The kitchen was old, small and uncomfortable to cook in. Plates and glasses are mismatched, and stored high in a cupboard with a ledge, very impractical. Pots and pans are stored in the oven. Drawers are broken. There is nothing in the kitchen: no salt/pepper/oil, and not even coffee filters.
The pools are not heated, and as we came in November they were cold. Very disappointing.
The jungle animal noises are loud, which can be good or bad - you decide.
I did not like that someone came in to make our beds without my knowledge.
Otherwise, Fernando was very friendly and gave us promptly what we needed (extra chair, oven dish, sewing needle). Good location in La Fortuna.
Read More
Kerri
Leisure
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Aunty Arenal Lodge was wonderful! It was secluded but only a few minutes away from town.
I booked after reading reviews about cats on the property. They have a small dog, a sweet cat, & a handful of chickens.
The property was dark at night and didn't have a lot of signage, but the gentleman working pointed where to go. Parking was very convenient & they had umbrellas ready.
My room had 2 decks with chairs. The front deck was connected to the stairwell that went straight to the path to the office and lot, while the back deck was private and shared with the room next door. Both had cameras, which made me feel secure.
The shower was clean & had hot water. The blackout curtains were useful.
The lady working there made a fresh traditional breakfast of eggs, meat, rice, beans, toast with fruit jam, coffee & fruit juice. It was all delicious & served right by the two pools, surrounded by beautiful foliage.
They turned on the pools after breakfast and moved a chair over for me. The observation deck had comfortable looking hammocks & a great view of the Arenal Volcano.
The entire experience was a joy. I loved sitting on the deck listening to the rain & petting the sweet little cat at night. He was absolutely lovely and made it peaceful trip and helped soothe my soul.
Read More
Lawrence
Friends and Family
6.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Property is conveniently located off from the main road so it is quiet. 10 minute walk to the main road or easy drive. We went into town for breakfast and dinner, but also used kitchen to cook. 2 bedrooms and full kitchen with dining table gave adequate space to relax. Pool was nice added feature and clean. We would have enjoyed added amenities like complementary coffee to use in the coffee maker. A few instances of needed repairs such as faucet in washroom very loose and shower head spraying everywhere.
Staff were friedly and welcoming. They responded to request to fix shower head that day and let us use hotel umbrellas which were needed often. Lots of stray animals around that our kids enjoyed. We stayed in the rainy season, so the first two nights, we were the only people there.
Read More
Paula
Friends and Family
4.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Hotel needs updating. Lights in one room didn’t work, there was a bit of a smell and because windows open there were little bugs. Not much to do at hotel, but it did have a washer (no dryer, but clothesline in laundry). We booked a 3 night stay, but only stayed one night and switched to a hot springs resort. It was quiet and we all slept well. We had 5 adults, 2 rooms and 4 beds, so it suited what we were looking for space-wise.
Read More
Number of reviews per page
20
40