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Four Points by Sheraton Santo Domingo
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Four Points by Sheraton Santo Domingo
Hotels
9.0
/10
Exceptional
2 reviews
What Guests Say About Their Stay
Adrienne
10.0
/ 10
Near airport: great! Not much else to do… but the most lovely wonderful staff! And so clean! What else do you really want in an airport hotel?!!
Jim
10.0
/ 10
This was a well-maintained hotel inside and out. The restaurant had very good and reasonably priced food. The staff was courteous and helpful.
It's a gated property with no opportunity to walk anywhere off the site. The plumbing fixtures are in need of an upgrade.
In the Area
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KM 22 Autopista Las Americas, next to Las Americas Free Zn, El Valiente, Boca Chica, Provincia de Santo Domingo, Dominican Republic, 10210
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Four Points by Sheraton Santo Domingo
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What's around Four Points by Sheraton Santo Domingo
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KM 22 Autopista Las Americas, next to Las Americas Free Zn, El Valiente, Boca Chica, Provincia de Santo Domingo, Dominican Republic, 10210
Discover More About Four Points by Sheraton Santo Domingo
Location
Four Points by Sheraton Santo Domingo is located in area / city El Valiente.
About Four Points by Sheraton Santo Domingo
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Four Points by Sheraton Santo Domingo exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Four Points by Sheraton Santo Domingo.
All facilities in Four Points by Sheraton Santo Domingo
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
General
- Parking
- Smoking area
- Banquet
- Ballroom
- Reception hall
- Terrace
Things to Do
- Romantic proposal packages
- Outdoor pool
- Picnic area
- Garden
- Pool sun loungers
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
Public Facilities
- Others
- Elevator
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Transportation
- Bus/truck parking
- Airport transfer
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Four Points by Sheraton Santo Domingo
Important Note
- Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: USD 25 (one-way), (from 2 to 12 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The property will be renovating from May 22 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
- Select guestrooms
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Four Points by Sheraton Santo Domingo | 124 |
Number of floors in Four Points by Sheraton Santo Domingo | 4 |
Another facilities in Four Points by Sheraton Santo Domingo | Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage |
Frequently asked question in Four Points by Sheraton Santo Domingo
What are available facilities at Four Points by Sheraton Santo Domingo?
There are top facilites at Four Points by Sheraton Santo Domingo such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Santo Domingo?
The standard check-in time at Four Points by Sheraton Santo Domingo is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Santo Domingo provide breakfast?
Yes, Four Points by Sheraton Santo Domingo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Four Points by Sheraton Santo Domingo
Other sources (2)
9.0
Exceptional
From 2 reviews
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Traveler Reviews Four Points by Sheraton Santo Domingo
Number of reviews per page
20
40
Top reviews
Ifrendely
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very nice from the outside and lobby but rooms very outdated and dusty. A/C system super old and very loud. We were not able to sleep with the a/c
Julian
Business
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel is in a good location and has recently been acquired under the Sheraton Four Points branding. It is not up to the standard yet of that branding and probably needs some refurbishment. The breakfast was good but the buffet dinner was limited and wine options not good. The dining area definitely needs re-modeling. The room was comfortable but cleaning was not perfect and the sanitaryware ware was old with bath rather than shower. The hotel has potential.
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Adrienne
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Near airport: great! Not much else to do… but the most lovely wonderful staff! And so clean! What else do you really want in an airport hotel?!!
Albert
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
N/A
Mario
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
They couldn’t find my reservation and I had to wait close to one hour to check in at 12 am in the morning
Christopher
Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
AC leaked in the room so wet carpet and mildew. Close to airport and nothing else. Staff was not friendly at all.
Marzena
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good
Jurgen
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel and staff were good but cable wasn’t working, they said it was general. AC was failing because of lost of power, and front door too. Telephone wasn’t working either. They sent a technician and he repaired AC and phone cord. At 3:45 am we could have a taxi to drive us to the airport.
Jim
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This was a well-maintained hotel inside and out. The restaurant had very good and reasonably priced food. The staff was courteous and helpful.
It's a gated property with no opportunity to walk anywhere off the site. The plumbing fixtures are in need of an upgrade.
ericka
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Bien solamente
Verified traveler
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Pros:
Close to the airport and busstation.
Quick check in and check out.
No paperwork.
Cons:
No airport shuttle service.
The room lacked good aircondition.
The aircondition was very loud, placed on the floor and water leaked out on the carpet.
The food choices were not great.
The service staff didn't know the menu.
Coffee machine broken down.
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LUZ
Business Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I arrived at 2pm and I was offered an early check in for $25.00, I didn’t accept it because I couldn’t believe that the room was available and the lady wanted me to pay additional for getting the room 1 hr earlier.
Frederick F
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Told me check in at two after a call
so arrived. room ready at 3:30. They tried to charge me for the other person which was paid for. It took a long time to find it but found the receipt Arguing with them for ten minutes. They would not accept was I telling them. Then went to the buffet. The heaters for the serving trays were out. When we took the food back to the table realized it was cold. went back and saw the problem. They said "yes the heaters are out". Nobody told me before payment and they would not refund and let me order off the menu. It was horrible. The taxi from the airport is about a half a mile and they soak you. The whole island is built on overcharging gringos for everything. Way Overrated!
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Teresa
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Our overnight stay was comfortable and very convenient for shuttle to the airport. Staff was friendly and helpful.
Juan Carlos
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Check-in was very complicated. There was only a single person at the reception, and he was clearly struggling with all the things he had to do at the same time. Won't blame him, he remained calm all the time, despite the pressure. I think that a hotel like this they should have enough staff at the reception to be able to give the arriving persons the right attention. The receptionnist was struggling with some organisational problems of other hotel guest and was completely neglecting the arriving ones. After waiting for more than half an hour he finally was looking after us.
Otherwise a nice stay
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PETER
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
None
Terry
Business
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Check -in takes too long. Breakfast is great. Friendly staff
Nilse
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Worst food ever. I bought a 20 buffet dinner and everything was cold. They knew the heating elements were not working said nothing. I complained and they said " oh you want your food hot". It was worse than school cafeo. I paid for two people. They said I only paid for one. I needed to find the first receipt that said two people. I got there 30 minutes befy check in . They said no problem wait your room is almost ready. Check in was at three I got my room at 3:30. The facility is ok they just need someone who knows how to run a hotel
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Aaron
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Helpful staff
Mishell
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excelent
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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