Hotel Riu Palace Macao - Adults Only - All Inclusive

Others
8.2
/10
Very Good
931 reviews

What Guests Say About Their Stay

Jared
10.0
/ 10
Great place to relax - enjoy a fantastic wedding experience. Worth a second trip for sure!
milagros
10.0
/ 10
El hotel muy bonito, los empleados atentos y excelente servicio La comida muy buena y con variedad en el bufet. La barra del bar cubano, espectacular La discoteca buena música y mucho ambiente. El DJ Panda fue el menos amable. Lo único que no me gustó es que deje mi cartera visible en la habitación y me robaron aprox $200.00 de mi wallet.
Mombo
10.0
/ 10
The resort was beautiful, very clean and the staff were excellent. From the check in process to the time we checked out, everything was amazing. Not to forget the amazing restaurants on site.
In the Area
See Map
Playa Arena Gorda, Los Ranchitos (Arena Gorda), Juanillo, Higüey, Dominican Republic, 23000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Staying at Hotel Riu Palace Macao - Adults Only - All Inclusive is a good choice when you are visiting Los Ranchitos (Arena Gorda). 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Riu Palace Macao - Adults Only - All Inclusive

Playa Arena Gorda, Los Ranchitos (Arena Gorda), Juanillo, Higüey, Dominican Republic, 23000
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Location


Staying at Hotel Riu Palace Macao - Adults Only - All Inclusive is a good choice when you are visiting Los Ranchitos (Arena Gorda).

About Hotel Riu Palace Macao - Adults Only - All Inclusive

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Riu Palace Macao - Adults Only - All Inclusive exclusively for you.

Get precious and unforgettable moment during your stay at Hotel Riu Palace Macao - Adults Only - All Inclusive.

All facilities in Hotel Riu Palace Macao - Adults Only - All Inclusive

Others Hotel Riu Palace Macao - Adults Only - All Inclusive
Others

Things to Do

  • Shops
  • Waterpark
  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Poolside bar
  • Spa
  • Garden
  • Beach towel
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Restaurant

Nearby Facilities

  • Souvenir shop
  • Grocery
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar
  • Nightclub
  • Snack bar

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Tennis court

General

  • Smoking area
  • Parking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Business Facilities

  • Computer station

Accommodation Policy & General Information in Hotel Riu Palace Macao - Adults Only - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
15:00 - 23:00 - Before 12:00
Available rooms at Hotel Riu Palace Macao - Adults Only - All Inclusive
476
Number of floors in Hotel Riu Palace Macao - Adults Only - All Inclusive
4
Another facilities in Hotel Riu Palace Macao - Adults Only - All Inclusive
Shops, Waterpark, Beach umbrella, Hot tub, Outdoor pool

Frequently asked question in Hotel Riu Palace Macao - Adults Only - All Inclusive

What are available facilities at Hotel Riu Palace Macao - Adults Only - All Inclusive?
There are top facilites at Hotel Riu Palace Macao - Adults Only - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Riu Palace Macao - Adults Only - All Inclusive?
The standard check-in time at Hotel Riu Palace Macao - Adults Only - All Inclusive is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Riu Palace Macao - Adults Only - All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive has a 4.5-star rating.
How many floors does Hotel Riu Palace Macao - Adults Only - All Inclusive have?
Hotel Riu Palace Macao - Adults Only - All Inclusive has 4.
How many rooms are available at Hotel Riu Palace Macao - Adults Only - All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive has 476.
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More Reviews from Other Guests in Hotel Riu Palace Macao - Adults Only - All Inclusive

8.2
Very Good
From 931 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.8

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Traveler Reviews Hotel Riu Palace Macao - Adults Only - All Inclusive

Number of reviews per page
20
40
Top reviews
Selcuk
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice place with decent to good food. Daytime burgers and hot dogs should be made fresh for better taste. Restaurants were good with friendly service and available choices. Bar staff were hit or miss and room cleaning service randomly showed up at all times of day. Noelvis at the bar could be rude at times, most everyone else provided good service. Some of the staff didn't speak any English. The beach area was nice but the beach itself was terrible. Murky and wavey waters full of seaweed. Mountains of seaweed. Overall a decent place to stay but I wouldn't put it at the top of my list.
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Thomas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Like: I thought the grounds were well maintained. Didn’t like: entertainment was sub par compared to other RIU resorts.
Jared
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to relax - enjoy a fantastic wedding experience. Worth a second trip for sure!
milagros
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El hotel muy bonito, los empleados atentos y excelente servicio La comida muy buena y con variedad en el bufet. La barra del bar cubano, espectacular La discoteca buena música y mucho ambiente. El DJ Panda fue el menos amable. Lo único que no me gustó es que deje mi cartera visible en la habitación y me robaron aprox $200.00 de mi wallet.
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Crystal
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, our stay was very nice. We liked that there were many options for restaurants. The Asian restaurant was by far the best - their food & customer service was exceptional. We really liked all the amenities that were available. The beach was beautiful. Rooms were clean. The biggest issue we had was the fact that the staff is not very friendly. This was the majority of the staff. We did encounter a few individuals that were very nice and attentive. The other people made us feel as if we were a burden. We have stayed at other riu hotels in Mexico multiple times and have absolutely enjoyed our stays with them. We were expecting that type of service at this location.
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Tyra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was beautiful. I loved my room
Courtney
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love love loved it. Will definitely be back!!
Mombo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The resort was beautiful, very clean and the staff were excellent. From the check in process to the time we checked out, everything was amazing. Not to forget the amazing restaurants on site.
Cassandra Nancy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing trip overall, great food, Asian restaurant was our favourite! Good drinks, friendly staff and Beautiful property!! All amenities are close by and the beach is not far at all either! So much to do here and great that you can access the other Riu properties as well. We will definitely be back, the staff here go above and beyond!
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Bamidele
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel stay was very enjoyable, and the staff was very courteous and customer-oriented! The evening entertainments were well done and guest engaging. The restaurants are well spread out within the property, but when it rains, it's a bit difficult to get to some of them without getting wet. A covered access to the restaurants should be installed for bad weather days.
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Charles
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The almost constant heavy noise around the pool was difficult to ignroe.
Alicia
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was really great, my only concern was, when I went to my bedroom last saturday night, was a guy completly drunk lying down in front of my door. It was very scary because I was alone and nobody was close to call to help me. I understand that that guy was a guess one, but should have a guard around the property to help in cases like that. The rest was amazing
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Diana
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A lot of humidity in the rooms. Air condition in the rooms do not work well
Melanie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a party resort. The breakfast and lunch buffet is almost completely the same everyday. You can’t really change the temperature in the room and we only got one refill on our mini fridge. The rooms get very humid and sticky inside and they don’t provide you with a beach bag unless you’re part of the elite club. Also, they don’t provide transportation to and from the airport, you’ll have to pay or set up your own. I say this to say, check other resorts who offer everything this resort didn’t before booking.
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Brittany
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My bathroom wasn't very clean. There was hair in the shower, toilet and trash can. My refrigerator wouldn't close properly so it would leak and not keep my drinks cold. It was also very confusing and not convenient to figure out what to do as far as excursions or what the resort had to offer. Our transportation to the airport on departure day never came so we ended up having to pay for a taxi which was frustrating. But on a positive note, the staff were all very friendly and kind. And the area around the resort was beautiful.
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Augustin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The service was real nice and the staff
Albert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy beach access, lots of walking trails to shops and other resorts with our wrists bands with could access All other bars and restaurants.
Kalyn M
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My room had a weird smell to it. Didn’t feel very upper class
Lateisha
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Was excited to get there, but once we arrived, we were told that all the rooms were booked and we had to go to another resort once we got to the other resort the first night there 2 drunk men were banging at our door trying to get inside it took security 30 minutes to get to our room to get these men away from our door. Next morning, I see on the news that a college student has gone missing the night before
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Maribel Munoz
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Loved loved the staff. We had a great time. Food was good. Rooms could have been taken care of a bit more but they were still good. The food was good.
Number of reviews per page
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40

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