Viva Dominicus Beach by Wyndham, A Trademark All Inclusive

Our room wasn’t ready for over an hour after check in time. The bathroom ceiling was leaking from the air conditioner the entire 5 days and we reported it 3 times and nothing was done about it. Not much help with English speaking for any staff to help with information on the property and directions. All activities were done in Spanish making it impossible to participate.

This was our 4th time in viva Windham, first 3 times was in viva palace, was excellent. This time, January 2025 was in viva Beach. Ocean front bungalow. Overall we enjoyed as always, the resort was under stuff, dining was challenge, dining tables not cleaned after guests left, we removed the left over plates and clean the table ourselves before we can seat, because there was no clean tables. We still enjoy our stay, we love the long walk on the property, the beach was always clean, a lot of seats, love the bars, and caffee by the pool, the juice bars, also we felt safe to walk outside the property for local shopping. We recommend to all our friends, will be back again.

Love the beach area with snorkeling right on site, only issue was the soda fountain was always limited on options and what they offer was either not set up correctly or out of stock.

Toilets did not work. We paid for one king size bed and was given twin beds. I had to spend two hours to resolve the problem, yet was not given a late check out.

1: I didn’t get the accommodations I paid for 2: The unit I was in smelled like sewage 3: some of the people at the reception desk were not friendly or had enough tactics to deal with people (very rude) 4: after days of me trying to get the problem resolved by talking to different people, managers the problem never got resolved 5: when they finally have the time to get to my difficulties it was too late to change rooms I got here on Thursday to leave on Wednesday they asked me if I wanted to move to a different room on Monday afternoon, by then what was the purpose of moving for just a day. So overall I am very disappointed with this property; I don’t know if I will come back to this specific one next time.

The property os beautiful. The beach is beautiful. The food and service is thrash. Like not even worth eating. The worst good I ever ate. Stale and old food. At least the rooms and the views are great. This hotel is like a cruise on land. The service is also poor. Never felt welcomed and no one looks happy to be there.

Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.

The checkin was a madness. Coming for a quick vacation from our wedding, they wouldnt accept any Id (driver license from US nor Dominican, fireman dept id, nothing): they wanted the local id (expired due to this year president elections and were all expired) so I had to go back to the city (2h drive) to get my passport just for them to “take a copy”, which i gave them and wouldnt accept. To reserve a spot for 2 on ANY of the restaurants was impossible: everything was full. Had to eat at the buffet the 3 days even after spending 950us for the stay. The buffet food is incredibly bad. Out of the 10 restautants available, 7 you had to PAY EXTRA 12.5usd to reserve, what a joke of all inclusive resort is this. The TV was from the f 80s or something (see picture, from jurassic world playing). Im just surprised how disappointing this hotel is. There are much better options in Bayahibe, probably lole Catalonia. I would not recommend AT ALL this hotel with so many better options that are really all inclusive, unlike this.

This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!

The food was very bad and the waiters did not even pay attention to the spoon they put on the table, they had a lot of attitude towards the customers, there is no hygiene

El entretenimiento La musica en el Hotel TODO el Dia son muy buenas.La ducha TENIA POCA AGUA y en las Noches NO HABÍA AGUA.NECESITAN FUMIGAR VIMOS CUCARACHAS.En general el HOTEL necesita remodelacion sobretodo El VIVA BEACH, El VIVA Palace se ve mejor.Nos encantó la piscina de agua salada.El trato del personal del Hotel es Excelente, muy cariñosos y atentos, por eso vamos mucho a Republica Dominicana porque nos tratan Superbien.

Check in and check out waited an hour and check out over a half hour. No sense of urgency to have guests check in or out.

Although the place is beautiful I have various complaint. I tried to cancel the stay 4 days prior to arrival. I was tossed into a game between Expedia and the hotel about refund; even when I showed the hotel the communication everyone was placing the blame on the other.

The resort is wonderful. Only drawback for us was that it does not really cater to English-speaking guests. Would recommend for guests from France, Italy or South America.

We had a wonderful time, definitely recommend!

Good

it takes you 15 mins to get a drink from bar quality of drinks so poor open buffet was not organized and flies all around foods room design is so old we have seen many cockroaches and lizard at home my wife couldn’t sleep at all and hotel is so crowded like 3000 guests

I stayed here with my boyfriend and we got the ocean view bungalow room 1112 and it it was amazing right on the beach, so we never had to got get a lounger we had it it all. The room was good but to be honest we don't really care about all the room stuff since we don't spend a lot of time in there anyways so it was a nice room but nothing over the top at all. The only thing I would like is to have a stocked mini bar and more bottle water, we had to keep asking for more waters. The beach is very well maintained and the water was just amazing. You could walk on the beach to the other resorts and check them out if you wanted. The only thing I did not like is that they only allow you to make 2 reservations to the restaurants per stay after that its only the buffet dinning. The food was okay nothing to brag about other then the restaurant called 25 that was just amazing food. the drinks are good and they get better if you tip just a fyi we noticed some more like a lot of people not tipping them, so when we did our drinks were so much better. Also this was not mention when I read the reviews before staying here, brush up on your Spanish, a lot of staff there dose not speak any English. Thankfully I had translation app so it was a little easier but a hassle at the same time. So my boyfriend and I downloaded babble since we do travel a lot and we love the Dominican Republic. So if you are looking for a vacation place I would recommend this place. We are defiantly coming back.

That’s was amazing I had a wonderful moments with my family over there my kids loved it

Overall beautiful property with multiple restaurants right outside the property. Private beach is beautiful.