What do past guests say about Sheraton Guayaquil Hotel?

Sheraton Guayaquil Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Sheraton Guayaquil Hotel

Name: Sheraton Guayaquil Hotel
Address: Av Constitucion, Plaza Del Sol, Frente Al Mall Del Sol, Guayaquil, Guayas, Ecuador, Av Constitucion, Plaza Del Sol, Frente Al Mall Del Sol, Guayas, Ecuador
Rating: 9

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9.0

/10

Exceptional

691 reviews

What Guests Say About Their Stay

Esther

10.0

/ 10

Shuttle to the airport was wonderful, they go the extra mile to get you at the airport. They had a person waiting for us with our name. Service was fabulous, beds were super comfortable. Everything was excellent!

Miguel

10.0

/ 10

Everyone knew my by name, the breakfast buffet and restaurant meals were great, and customer service outstanding. Barbara and Jessica are the best waitresses!!! And there's a bridge to the mall across the street.

Deborah

10.0

/ 10

⭐️⭐️⭐️⭐️The staff was excellent and the property is well-maintained and optimally located across from an upscale shopping mall (Mall de Sol) which is connected by a foot bridge, across from the Omni Hospital (but it was not noisy) and a few minutes from the airport. Rooms had very comfortable beds and wonderful bathroom and shower (great pressure and hot water). Loved the pool, gym, and sauna. The breakfast was excellent and worth the extra fee - got to try a variety of deliciously prepared Ecuadorian food (especially the Sopa Encebollado, tigrillo, chicken stew, ceviche, yuca patties). We received the kind of attentive service from Pamela and Renee in the restaurant and Joshua in airport transport/arrivals that you would expect from a 5-star hotel. Would highly recommend the Sheraton Hotel in Guayaquil!

In the Area

See Map

Av Constitucion, Plaza Del Sol, Frente Al Mall Del Sol, Guayaquil, Guayas, Ecuador

Main Facilities

Restaurant

24-Hour Front Desk

Sheraton Guayaquil Hotel is located in area / city Guayaquil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Sheraton Guayaquil Hotel

Av Constitucion, Plaza Del Sol, Frente Al Mall Del Sol, Guayaquil, Guayas, Ecuador

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Location
Sheraton Guayaquil Hotel is located in area / city Guayaquil.

About Sheraton Guayaquil Hotel

From business event to corporate gathering, Sheraton Guayaquil Hotel provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Sheraton Guayaquil Hotel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Sheraton Guayaquil Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Sheraton Guayaquil Hotel, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sheraton Guayaquil Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sheraton Guayaquil Hotel.

All facilities in Sheraton Guayaquil Hotel

Swimming Pool

Entertainment Facility

Functional Hall

Common Space

Lobby

Transportation

Security

Accessibilty

Disabled access friendly

Public Facilities

Coffee shop
Room service
Safety deposit box

Hotel Services

Multilingual staff
24-hour Receptionist

Accommodation Policy & General Information in Sheraton Guayaquil Hotel

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

12:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time	From 15:00 - to 12:00 - 12:00
Available rooms at Sheraton Guayaquil Hotel	131
Number of floors in Sheraton Guayaquil Hotel	9
Another facilities in Sheraton Guayaquil Hotel	Security, Disabled access friendly, Coffee shop, Room service, Safety deposit box

Frequently asked question in Sheraton Guayaquil Hotel

What are available facilities at Sheraton Guayaquil Hotel?

There are top facilites at Sheraton Guayaquil Hotel such as Restaurant, 24-Hour Front Desk. (some may require extra charges)

What is normal check-in & check-out time at Sheraton Guayaquil Hotel?

The standard check-in time at Sheraton Guayaquil Hotel is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00

What is the star rating of Sheraton Guayaquil Hotel

Sheraton Guayaquil Hotel has a 5.0-star rating.

How many floors does Sheraton Guayaquil Hotel have?

Sheraton Guayaquil Hotel has 9.

How many rooms are available at Sheraton Guayaquil Hotel

Sheraton Guayaquil Hotel has 131.

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More Reviews from Other Guests in Sheraton Guayaquil Hotel

Overall Ratings & Reviews Sheraton Guayaquil Hotel

Other sources (691)

9.0

Exceptional

From 691 reviews

Cleanliness

9.4

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

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Traveler Reviews Sheraton Guayaquil Hotel

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Top reviews

Ivan

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Contraté un plan de seguro para mi estadía por razones de salud no pude hospedarme y la póliza no funciona no tengo cobertura ni hay con quien comunicarse La app es confusa sólo sirve para cobrar no para que el usuario reclame

Nestor

with Friends

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Excelente localización, con un puente que conecta al Mall del Sol, el cual tiene de todo, incluyendo supermercado, y farmacia. Cerca del aeropuerto, personal muy profesional, muy buena área de piscina, gimnasio, y muy buena comida en sus restaurantes. En algo que podrían mejorar es el ruido en los pasillos por las puertas. Deberían instalar unos frenos para que la puertas al cerrarse no suenen tanto, en repetidas ocasiones me desperté por gente cerrando puertas, las cuales se escuchan muy fuerte dentro de la habitación.

Esther

with Friends

10.0

/10

Reviewed 17 week(s) ago

Tuve una gran decepción. cuando elegí la habitación al reervar tenían la opción de Habitación en Piso Superior con acceso a Sheraton Club, lo quería para reuniones y tenia un valor considerable por nochemas alto que en pisos bajos. Por este tipo de habitacion cobran un valor adicional ya que es en piso alto por lo general hay unas salas especiales con bebidas soft y snacks, además de la vista. Al llegar y hacer el check in me querían dar una habitación en el piso 2 porque estaban haciendo una remodelacion en el piso 8 y todo esos pisos estaban cerrados. Me querian dar en el piso 2 dizque por el ruido. Me quejé y me dieron una en el piso 7, que igual era una categoria ligeramente inferior. Me parece una falta de respeto y una falta grave que el hotel cobre un valor alto por un tipo de habitación en piso alto Expedia sabiendo que tiene las tienen temporalmente no habilitadas y no ofrezcan una compensación y sin mas lo manden a uno a un tipo de habitación por la cual cobran menos. Habia acceso a un dizque Happy Hour bien pobre en el lobby de 6 a 9 pm y encima sin poder llevar un invitado. Un total desastre.

Deborah

Family

10.0

/10

Reviewed 19 week(s) ago

Great experience Absolutely recommended

Bruno

with Friends

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Great

Monica

Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The food was delicious the staff was very friendly I recommend this hotel

John

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

My stay at the Sheraton Hotel was exceptional from start to finish. The moment I arrived, the staff made me feel genuinely welcomed with their friendly attitude and attentive service. The lobby and common areas were spotless, modern, and inviting—exactly the kind of atmosphere that sets the tone for a great stay.

Elsa Veronica

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Yes

Monica Katalina

with Partner

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Great- Dinner Breakfast Quiet Clean, well appointed room Security and bellhop Easy checkin

Kathy

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The service was very good in this hotel.

Karen

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Great service. All staff were very helpful.

Monica Katalina

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Everything was amazing! The road beside the hotel is very busy (noisy for those who are sensitive) but there is a bridge crossing to a large mall across the street. Great location

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Disclaimer

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