Steigenberger Aqua Magic Hotel

Hotels
8.6
/10
Very Good
122 reviews

What Guests Say About Their Stay

Isaac

10.0
/ 10
The place and the staff and food location and everything actually is good! I recommend this place for a nice family vacation .

Yvonne

10.0
/ 10
Lovely, clean hotel with great facilities. Convenient for the airport and a short walk to the beach at the Aldau. The staff are excellent, friendly, knowledgeable and bend over backwards to make your stay comfortable. Away from the hotel complex I wouldn't feel particularly safe to venture out as a lone female at certain times but felt fine going for a run in the mornings.

Kevin

10.0
/ 10
Fantastic hotel and resort. Everything kept spotlessly clean and in excellent condition. A great variety of pools suited to adults and families alike. Easy access to the beach through very pleasant grounds of neighbouring hotel. Highly recommended.
In the Area
See Map
Youssif Afifi Road, Al-Ghurdaqah, Al Bahr al Ahmar, Egypt, 84111

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Steigenberger Aqua Magic Hotel is a hotel is located at Hurghada. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Steigenberger Aqua Magic Hotel

Youssif Afifi Road, Al-Ghurdaqah, Al Bahr al Ahmar, Egypt, 84111
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Location


Steigenberger Aqua Magic Hotel is a hotel is located at Hurghada.

About Steigenberger Aqua Magic Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Steigenberger Aqua Magic Hotel exclusively for you.

Steigenberger Aqua Magic Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Steigenberger Aqua Magic Hotel.

All facilities in Steigenberger Aqua Magic Hotel

Others Steigenberger Aqua Magic Hotel
Others

Things to Do

  • Waterpark
  • Romantic proposal packages
  • Outdoor pool
  • Beach towel
  • Shops
  • Health club
  • Library
  • Shops
  • Beach umbrella
  • Private beach
  • Spa
  • Waterslide
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge
  • Welcoming drinks

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast
  • Nightclub
  • Snack bar

General

  • Rooftop terrace
  • Smoking area
  • Parking
  • Lazy river

Sports and Recreations

  • Golf club
  • Game room
  • Golf course
  • Billiard

Public Facilities

  • Others
  • Elevator
  • Coffee/tea in lobby
  • Restaurant

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Souvenir shop

Business Facilities

  • Conference center
  • Business center

Family-friendly Facilities

  • Children pool

Transportation

  • Beach shuttle

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Steigenberger Aqua Magic Hotel

Important Note
  • Airport shuttle fee: EGP 1500 per person (one-way)
  • Airport shuttle fee per child: EGP 750 (one-way), (up to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property enforces a strict dress code in the restaurants. Guests are kindly requested to wear elegant evening attire for dinner in all restaurants, no beach/sports wear, no transparent clothes, no shorts or sleeveless shirts for men, no flip-flops. Shoes must be worn at all times.
  • Outside food is not permitted on the premises.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 15

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:30
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Steigenberger Aqua Magic Hotel
718
Number of floors in Steigenberger Aqua Magic Hotel
5
Another facilities in Steigenberger Aqua Magic Hotel
Waterpark, Romantic proposal packages, Outdoor pool, Beach towel, Shops

Frequently asked question in Steigenberger Aqua Magic Hotel

What are available facilities at Steigenberger Aqua Magic Hotel?
There are top facilites at Steigenberger Aqua Magic Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Steigenberger Aqua Magic Hotel?
The standard check-in time at Steigenberger Aqua Magic Hotel is starting from From 15:00 while the latest check-out time is at Before 11:30
Does Steigenberger Aqua Magic Hotel provide breakfast?
Yes, Steigenberger Aqua Magic Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Steigenberger Aqua Magic Hotel
Steigenberger Aqua Magic Hotel has a 5.0-star rating.
How many floors does Steigenberger Aqua Magic Hotel have?
Steigenberger Aqua Magic Hotel has 5.
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More Reviews from Other Guests in Steigenberger Aqua Magic Hotel

8.6
Very Good
From 122 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

8.0

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Steigenberger Aqua Magic Hotel

Number of reviews per page
20
40
Top reviews
Isaac
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place and the staff and food location and everything actually is good! I recommend this place for a nice family vacation .
Nabil
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

great amenities, the rooms are a bit outdated. could use some work then the property would be amazing.
Scott
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall very happy with our stay. Lovely hotel, friendly staff, good food and drink throughout and lived the water slides. One downside is the lifts to move between floors are a little small which can bring delays at times.
Ravi
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms are very dated and could do with an upgrade...though good facilities generally. The Steinberger Aldau is much better in terms of cleanliness and overall experience
Yvonne
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely, clean hotel with great facilities. Convenient for the airport and a short walk to the beach at the Aldau. The staff are excellent, friendly, knowledgeable and bend over backwards to make your stay comfortable. Away from the hotel complex I wouldn't feel particularly safe to venture out as a lone female at certain times but felt fine going for a run in the mornings.
Read More
Wagih
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was like a chicken cage. Loud washroom fan, malfunction sink and safe. Beach was filthy and packed with seats, without any privacy or space to set. Food is below average.
Kevin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Fantastic hotel and resort. Everything kept spotlessly clean and in excellent condition. A great variety of pools suited to adults and families alike. Easy access to the beach through very pleasant grounds of neighbouring hotel. Highly recommended.
Ali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Super nice spa awesome entertainment for children and adults plus all inclusive you have burgers hotdogs fries all day long plus an ice cream machine and cola machine at your disposal seriously nobody does that not my first time and won’t be my last
Verified traveler
6.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

The hotel is excellent for families but not recommended for couples at all , very busy, children , I choose a honey moon room but unfortunately it was like others room no privacy no quiet atmosphere, loud everywhere especially in the aqua park.
Anisha
2.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

Highly disappointed!! room had an unbearable stench - from bathroom drain??? no available chairs at the poolside/water slides Food and beverage was of a very poor quality and meal times was like being in a hostel!!!! wifi was very poor and only 2 devices allowed to connect per room It is such a shame to note that the local nationals/Egyptian guests are treated badly by your staff!! - Please note that all guests are paying guests and should NOT be treated any differently!!!!!!!!!! Previously stayed at Steingenberger El Gouna which was satisfactory
Read More
Mohamed
10.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

Amazing and wonderful and lovely hotel prefer to stay in for any incoming visit
Tamer
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

We ware surprised that the guests reserve the chairs around the swimming pools starting from 8 am, and keep it reserved till the end of the day. We couldn’t find any chair around the swimming pools during all the days we stayed there. The hotel management knows about this issue and they don’t have any solution. The Restorant is very busy all the time. فوجءنا بان ضيوف الفندق يحجزون الكراسى حول حمامات السباحه من الساعه الثامنه صباخا و لا يتركوها حتى نهايه اليوم. اداره الفندق تعلم ذلك و لاكن ليس لديها حلول .لم نستطع ان نجد اى كرسى حول حمامات السباحه خلال الفتره التى قضيناها هناك المطعم مذدحم جدا فى جميع الاوقات المط
Read More
Malak
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

Great welcoming, smooth check-in & checkout (special thanks to Mina from reception team). Good overly service, lovely pools & poolside bars and good food. Totally recommended!
Amir
10.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

i would like to thank the hotel management team for the excellent work they are doing to maintain the best customer service with international standard special thanks to Mr Emad Samaan in reservations and Mr Ayman Saad at the restaurant who were treating me with extra care. this hotel has best customer service level you can ever get in Egypt food was above excellent/ beach was clean/room was very comfy. the only 2 comments that i need to bring to the management attention are:the cart that transfer customers to the beach was always late on both ways and i noticed that the drivers hang around quite often and i may recommend using 2 carts for both ways all the time for both directions because during my stay there was only one cart working all the time and sometimes i waited more that 15 min in such hot weather. 2nd the diving center was far below level, i only took one trip to Gifton island and the only good thing with the nice service from our guide Fady and Bassem BUT the food was not ok at all no dessert provides NO COLD DRINKS or bottled water provided plus a hygienic DISASTER done by one of the stuff who was using his bare hand to put ice at the drinking water which i can grantee was NOT bottles just tap water, i do not blame the poor guy but i blame the management who did not put a qualified person for food and beverage on board of the boat,and although the diving center is independent but this image is reflected back on stiegenberger...
Read More
Jackie
4.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

This is my second stay at this hotel after two years. Everything has changed to negative, nobody seems to be working who was working two years ago. The ingredients used to prepare food is low quality, the food is repetitive, not fresh. They offer powder mixture as orange juice and not generous with all other drinks as it was before. The hotel is not multinational, the guests were all from the German speaking countries and the open buffet was anything but various varieties of potatoes. The desert section is unbelievable, they offer cheap jelly as desert! As for the rooms, the bathrooms are smelling no matter what, the air conditioners are old and noisy, there is a constant sound of construction ongoing in some sections, they leave 1 shampoo for 2 guests, you always need to ask for everything. The hotel staff are young and inexperienced. The minimum conditions for security are not met. When you have a problem, they just get offensive and blame you. This is their solution. Do not waste your money for this 2 star hotel.
Read More
Verified traveler
10.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

Overall, this was a great experince for my Family. The hotel is kids friendly with alot of nice activities.
abdulwahab
10.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

Great service best hotel in hurgada thanks imad shakir the manager for the great service
ian
10.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

Roof top adults only pool was amazing !
Darla J
6.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

This is definitely a hotel for screaming children.
Salim
2.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

It’s the most miserable stay I have ever had in my entire life. I can’t stand the smell in this hotel which is every where ( toilets, swimming pool etc.). The food is rubbish and don’t believe that all inclusive means you will enjoy everything ( good restaurants and fresh juice.... are excluded) rubbish food and juice are offered. I can’t eat well and really can’t stand this smelly hotel( close your nose before you enter the toilet). Very unprofessional staff at the reception who wasted more than an hour for the check in to find my booking ( I discovered that they have been trying with my first name not last). I lost my money there because it’s not worth for even a penny. I’ll never ever think to use this name of such a hotel all over the world not just Egypt. Everything is very low standard and I can’t believe that this is a German brand. This is less than a ONE STAR HOTEL. Good luck to anyone lost some money and time there.
Read More
Number of reviews per page
20
40

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Others 4 Steigenberger Aqua Magic Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 122 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Steigenberger Aqua Magic Hotel

Number of reviews per page
20
40
Top reviews
Isaac
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place and the staff and food location and everything actually is good! I recommend this place for a nice family vacation .
Nabil
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

great amenities, the rooms are a bit outdated. could use some work then the property would be amazing.
Scott
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall very happy with our stay. Lovely hotel, friendly staff, good food and drink throughout and lived the water slides. One downside is the lifts to move between floors are a little small which can bring delays at times.
Ravi
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms are very dated and could do with an upgrade...though good facilities generally. The Steinberger Aldau is much better in terms of cleanliness and overall experience
Yvonne
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely, clean hotel with great facilities. Convenient for the airport and a short walk to the beach at the Aldau. The staff are excellent, friendly, knowledgeable and bend over backwards to make your stay comfortable. Away from the hotel complex I wouldn't feel particularly safe to venture out as a lone female at certain times but felt fine going for a run in the mornings.
Read More
Wagih
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was like a chicken cage. Loud washroom fan, malfunction sink and safe. Beach was filthy and packed with seats, without any privacy or space to set. Food is below average.
Kevin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Fantastic hotel and resort. Everything kept spotlessly clean and in excellent condition. A great variety of pools suited to adults and families alike. Easy access to the beach through very pleasant grounds of neighbouring hotel. Highly recommended.
Ali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Super nice spa awesome entertainment for children and adults plus all inclusive you have burgers hotdogs fries all day long plus an ice cream machine and cola machine at your disposal seriously nobody does that not my first time and won’t be my last
Verified traveler
6.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

The hotel is excellent for families but not recommended for couples at all , very busy, children , I choose a honey moon room but unfortunately it was like others room no privacy no quiet atmosphere, loud everywhere especially in the aqua park.
Anisha
2.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

Highly disappointed!! room had an unbearable stench - from bathroom drain??? no available chairs at the poolside/water slides Food and beverage was of a very poor quality and meal times was like being in a hostel!!!! wifi was very poor and only 2 devices allowed to connect per room It is such a shame to note that the local nationals/Egyptian guests are treated badly by your staff!! - Please note that all guests are paying guests and should NOT be treated any differently!!!!!!!!!! Previously stayed at Steingenberger El Gouna which was satisfactory
Read More
Mohamed
10.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

Amazing and wonderful and lovely hotel prefer to stay in for any incoming visit
Tamer
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

We ware surprised that the guests reserve the chairs around the swimming pools starting from 8 am, and keep it reserved till the end of the day. We couldn’t find any chair around the swimming pools during all the days we stayed there. The hotel management knows about this issue and they don’t have any solution. The Restorant is very busy all the time. فوجءنا بان ضيوف الفندق يحجزون الكراسى حول حمامات السباحه من الساعه الثامنه صباخا و لا يتركوها حتى نهايه اليوم. اداره الفندق تعلم ذلك و لاكن ليس لديها حلول .لم نستطع ان نجد اى كرسى حول حمامات السباحه خلال الفتره التى قضيناها هناك المطعم مذدحم جدا فى جميع الاوقات المط
Read More
Malak
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

Great welcoming, smooth check-in & checkout (special thanks to Mina from reception team). Good overly service, lovely pools & poolside bars and good food. Totally recommended!
Amir
10.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

i would like to thank the hotel management team for the excellent work they are doing to maintain the best customer service with international standard special thanks to Mr Emad Samaan in reservations and Mr Ayman Saad at the restaurant who were treating me with extra care. this hotel has best customer service level you can ever get in Egypt food was above excellent/ beach was clean/room was very comfy. the only 2 comments that i need to bring to the management attention are:the cart that transfer customers to the beach was always late on both ways and i noticed that the drivers hang around quite often and i may recommend using 2 carts for both ways all the time for both directions because during my stay there was only one cart working all the time and sometimes i waited more that 15 min in such hot weather. 2nd the diving center was far below level, i only took one trip to Gifton island and the only good thing with the nice service from our guide Fady and Bassem BUT the food was not ok at all no dessert provides NO COLD DRINKS or bottled water provided plus a hygienic DISASTER done by one of the stuff who was using his bare hand to put ice at the drinking water which i can grantee was NOT bottles just tap water, i do not blame the poor guy but i blame the management who did not put a qualified person for food and beverage on board of the boat,and although the diving center is independent but this image is reflected back on stiegenberger...
Read More
Jackie
4.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

This is my second stay at this hotel after two years. Everything has changed to negative, nobody seems to be working who was working two years ago. The ingredients used to prepare food is low quality, the food is repetitive, not fresh. They offer powder mixture as orange juice and not generous with all other drinks as it was before. The hotel is not multinational, the guests were all from the German speaking countries and the open buffet was anything but various varieties of potatoes. The desert section is unbelievable, they offer cheap jelly as desert! As for the rooms, the bathrooms are smelling no matter what, the air conditioners are old and noisy, there is a constant sound of construction ongoing in some sections, they leave 1 shampoo for 2 guests, you always need to ask for everything. The hotel staff are young and inexperienced. The minimum conditions for security are not met. When you have a problem, they just get offensive and blame you. This is their solution. Do not waste your money for this 2 star hotel.
Read More
Verified traveler
10.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

Overall, this was a great experince for my Family. The hotel is kids friendly with alot of nice activities.
abdulwahab
10.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

Great service best hotel in hurgada thanks imad shakir the manager for the great service
ian
10.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

Roof top adults only pool was amazing !
Darla J
6.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

This is definitely a hotel for screaming children.
Salim
2.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

It’s the most miserable stay I have ever had in my entire life. I can’t stand the smell in this hotel which is every where ( toilets, swimming pool etc.). The food is rubbish and don’t believe that all inclusive means you will enjoy everything ( good restaurants and fresh juice.... are excluded) rubbish food and juice are offered. I can’t eat well and really can’t stand this smelly hotel( close your nose before you enter the toilet). Very unprofessional staff at the reception who wasted more than an hour for the check in to find my booking ( I discovered that they have been trying with my first name not last). I lost my money there because it’s not worth for even a penny. I’ll never ever think to use this name of such a hotel all over the world not just Egypt. Everything is very low standard and I can’t believe that this is a German brand. This is less than a ONE STAR HOTEL. Good luck to anyone lost some money and time there.
Read More
Number of reviews per page
20
40