Best Western Buckingham Palace Rd

Great hotel but we were on ground floor near entrance door which was very noisy from the early hours with people coming and going! Beds and pillows were also hard and uncomfortable - a fridge in the room would be helpful too but overall clean and tidy with enough towels and cups for all of us which often isn’t the case with a triple room

Service at the front desk is excellent, very welcoming and friendly. Because my room is at the building behind, they offer to help me carry the luggage and I told them I can handle it myself as I only have one piece of luggage. However when he show me I have to go to 2nd floor without the elevator, I accepted his help. This is a nice clean hotel close to Victoria coach station and the underground tube, very walkable for shopping and restaurant located at a safe area. However if you have heavy luggage then you might need help to carry your luggage up and down those narrow stairs. Also sound proofing wasn’t great either, we can hear the action next door. This hotel location excellent if you need to take coaches for excursions like Stonehenge and Windsor Castle, the pick up point is within 5 minutes.

We stayed on three occasions (same trip). We only stayed in the main building on the last visit. On the previous two stays we stayed in annexes across the road. Rooms in those buildings were OK but not up to the quality of the main building.

Very close to Victoria station where all sightseeing buses start. Room is very small, shower is tiny. Housekeeping didn't make up the room even when I was out most of the time that day. In the evening I called front desk asked for new towel, was told to wait for 15 minutes. Waited for one hour and called again before towels were delivered.

Small but got the job done.

We stayed in the apartments, the service was excellent from the staff. The answered all questions, were helpful with excursions and offered great diner recommendations. It was conveniently located near bus and train station. Great restaurants in area. The only negative is since it is close to the train station you hear the trains go at all hours.

Rooms are quite small. Location is convenient. Hotel provided coffee at reception. Hotel should provide basic stuff like moisturiser dental kit etc 4 th floors does not have access to rooms

This was the perfect choice for an quick budget-friendly London trip. I was just a few steps away from Victoria Station where I got the bus to and from Heathrow Airport. The hop-on hop-off tour bus also stops 2 blocks away so I was able to easily do 2 days of touring around London city. There are lot of restaurants to choose from that I could easily walk to. The room itself was smaller than average but clean and cozy. Perfect for solo travel or a couple.

Clean, modern room. Would stay here again.

Close to train & bus hubs. Real convenient for getting around.

Good stay

Walking distance to Victoria Station, which contains many stores and eateries. Extremely easy to walk around the city from this hotel to enjoy the pubs and find a grocery store.. Very comfortable room a much larger than I expected for a twin room. I will definitely stay here again!

Very nice rooms. Helpfull staff. Would come again

No ice machine. When did ask for ice their tiny machine was out and they were using ice cube trays.

Location

Fabulous location if getting to and from London Victoria coach & railway station. Hotel is a lovely Georgian mansion style and we we kindly upgraded to a 4 person room, which made it very comfortable.quiet surrounding area but the cleaner needed to do a little better with the cups in the room. Would stay here again if catching the bus or train.

This was an affordable hotel, close to the train and bus station. Made it easy to meet up for tours. Simple clean room and very kind staff.

Pleasantly surprised by how modern and clean the property was. Only downside was that trains were really loud. This went on till after midnight and started again very early

The bathrooms are very spacious, clean, and a 5+ star rating

Centrally located near the Victoria coach station, the Victoria rail station, underground station and Buckingham Palace. Room was very clean, shower had great pressure and staff was very pleasant.