Best Western Plus Centurion Hotel

Giving 3 stars is being generous. I paid £195 a night for a 2 night stay without breakfast. Way, way too expensive for the quality on offer. On the plus side the hotel has pleasant staff. On the negative side I could write a long list. Tired decor everywhere, no air conditioning yet somehow still too hot, no ability to even shut the bathroom door (room 234) leave alone lock it. Smacks of utter complacency by Best Western. Only stay here if you have to....

Room was OK but facing car park, adjoining school and Ice Rink. so we didnt see best side of hotel to the rear. Web shows facilities include a pool, sauna etc but according to Hotel pool hasnt been in use for 8 or so years and booking didnt mention exactly what facilities were in use so we werent able to access anything so unable to comment. Hotel kept sending emails to persuade us to upgrade but as links didnt work we thought these were a scam. Overall - Hotel's messaging is unclear and needs to be improved . Wi fi access was intermittent and very patchy. Package didnt include breakfast which was an extra £18.95 PP - factor this in if needed although we cant say if just shy of £80 for 2 of us over 2 days would have been good value for money We used the restaurant for an evening meal once (in a 2 night stay) which apart from us was largely empty. Food OK but expensive with some dishes barely warm but others OK. Drinks prices high/very high. Staff were helpful and pleasant. Would we go again ? Probably unlikely to be honest.

Cleanliness; friendly & helpul staff

There are no many nearby restaurants of convenience groceries options.

Great place to stay, will definitely use again

Staff were brilliant for check in to bar service, dinner service then breakfast spot on 10/10

The bar well stocked beautiful pint of Guinness and very easy and safe parking

A great find. Fantastic Staff, nice room, comfortable bed, and great food.

Very pleasant place to stay.

Excellent staff

Friendly and comfortable hotel.

Great location for where we needed to go!

Not a bad hotel. Stayed here once before. Checked me in earlier than 3pm which was appreciated. Payed for a premium room and it was very nice, spacious, clean, big bed and large double shower which was impressive. Room was quiet and had an excellent nights' sleep. Bar/restaurant was a bit cold (in feeling), that's my only criticism.

Room was good. I was next to the main door through to reception and the door closet kept slamming the door through the night.

We stayed for one night. Room was a good size on ground floor. Hotel is about 20 min outside of Bath and a good price for the area. Nice staff.

We stayed four nights while sightseeing the surrounding area. The Centurion is well situated to reach most tourist spots within about a half hour. The whole hotel was well kept and clean. We ate in the restaurant and enjoyed a meal there that was generous and reasonably priced. The staff were friendly and efficient. The only downside was the room was hot. A fan was provided in the room and we borrowed another from reception which solved the problem. I would definitely stay again if in the area.

Unfortunately the bed was too hard for me. The room itself was a good size. Parking was easy. Reception staff friendly.

Great western hotel wasn’t quite a hotel …. It’s more like a locals hang out !!! The room was clean and tidy the bed comfy to worked well mobile signal good , bus route great for bath and Bristol just wasn’t keen on the restaurant… no pool either even though it said pool when purchased didn’t use the gym . Parking was ok too . Reception staff nice ..

Easy online check in. lots of door banging late night and early (ish) morning.

The room was a larger space and the staff was friendly. Room was clean. Towels were nice. This is an older hotel with poor room ventilation, dark and moist for most of our stay. Towels do not dry. Large common areas to stay and window view was nice. Lots of free parking. Meals and bar are very expensive . Nothing really walkable.