Bob W London Olympia

It’s an adorable space but if you have a few suitcases, don’t bother. Who’s idea was it to have NO lifts?! It was a battle to yank my luggage down the stairs to my room and then up again the next morning. Really not good enough, knowing travellers are almost guaranteed to be carrying something. My room was deep in the basement and the narrow corridors and extra doors made it gruelling to get to. Don’t stay here long term in summer months — it’s a sauna in the LG studios, although my room had a door that opened up to this communal garden which others had access to which somehow didn’t feel safe (even with the heat, the door looked like it could be opened from the outside and I was terrified of rodents). You get a teeny kitchenette and very small fridge. Thankfully, a tower fan was provided which was the only silver lining.

I have stayed in a different Bob W accommodation so I was expecting a similar level when booking this place. Unfortunately, things went wrong from the beginning. When I arrived, my profile was not updated so I could not enter my room. After 15 minutes of getting drenched in sweat from dragging my bag up and down the staircase and having to correct the support person in the WhatsApp who could not locate my booking, the issue got resolved. The room is very small and stuffy. There is no aircon and the window only opens a bit. The cleanliness was not great - there was a long black hair on my towel, dried coffee grounds inside the cafetiere and the floor had clubs of dust. The kitchenette amenities are lacking - there is nowhere to clean the dishes other than the small sink in the bathroom and even if you wanted, there was no sponge or washing liquid provided. There is also nowhere to sit when eating other than on the bed or on the toilet. The walls are very thin and provide little to no soundproofing - I could hear the noisy neighbours and there was a lot of traffic (and I am not a light sleeper). The last day I got woken up at a silly hour by the noise. When I messaged about it, I was offered a complimentary late check out (I was there for work) and then complimentary breakfast (again, I was there for work and not going to hang around). I was also accused of not raising an issue earlier (noise is not a new complaint from guests and earplugs are not a decent solution).

My room 205 was clean and comfortable but pretty small . Good for one person and Perfect for a short stay. The coffee bar, microwave, mini fridge, and complementary tea and coffee was a nice touch. No elevator, which can be difficult with big luggage. Be sure to download the BOB. W app for easy check-in, door code and to unlock your room because of keyless function.

I didnt mind the electronic chwck in. It worked very well. Comms were very good.The public areas are beimg worked on, which is a good thing. My room was adequate and well equipped, but just too tiny for my liking and comfort. I'll be back but will book q bigger room jext time.

We liked the room. It was small but we were never there. Very clean with a tea kettle which was nice.

As a last minute booking I found the checking in process cumbersome and time comsuming. Apartment is clean enough. However the bathroom is not that great as you can barely reach the toilet as it’s so close to the sink and the shower also doesn’t stay upright.

Accessing the property and room were so easy! Conveniently located in a charming area with lots of food options and transportation.

Included all amenities we would need. Very comfortable bed and clean.

The back window was not clean I have to clean it myself. Also, despite the instructions and instructions, clients were noisy even within calm time

It takes a bit to get used to lack of hotel staff as everything is through your phone but bob w does contact you through whatsapp amd gives youbthe codes to your room and tips for your stay. there is a bus near that takes you to the train where you can access most landmarks in the city.

Highly recommend

Good location

There was some confusion about obtainng the door code on my first night so i had to make the decision to book the hotel up the road for the night. I finally got an email from the staff the morning after and i was able to get into the building. The apartment was clean and the bed was comfy. The bathroom was a bit cramped but i managed it. Other tennants were quiet so the only noise i had was the occaisonal police car going past the building. This place was a good value overall and i would stay there again.

Perfect area for transportation like bus or train stations 3 minutes walking from bus or tube station. Kensington is a nice area. bob communicated so fast with me. Great amenities for price and place. Would recommend your stay w bob

Everything was great but I'm unsure if they washed the towels as it had a distinct odour

Great stay in the West Kensington area. The apartments are clean, beautiful, and cozy. Small, thoughtful details like personalised cards, local coffee, and shortbread make you feel welcome. Very close to the London Olympia events place. A few parks are nearby to enjoy nature. Walking distance to a few underground stations helps to plan your commuting easier.

It’s very basic and simple but our room was by a noisy road. It did have facilities to heat food and also a fridge. Good water pressure in the shower and plenty of hot water. No aircon so summertime I believe you’d need a window open for fresh air and ensuing road noise There were several emergency vehicles with sirens which were quite disturbing because of the noise. It’s a great concept but I would not use it again.

Good place

Overall experience was great. 10/10

Was a great apartment for my friends and I to stay at for NYE. Location is great. Close to tube services