Brook Red Lion Hotel

Hotels
7.0
/10

Pleasant

304 reviews
In the Area
See Map
High Street, Colchester District, Essex, England, CO1 1DJ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Brook Red Lion Hotel is located in area / city Colchester District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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High Street, Colchester District, Essex, England, CO1 1DJ
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Location


Brook Red Lion Hotel is located in area / city Colchester District.

About Brook Red Lion Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Brook Red Lion Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Brook Red Lion Hotel exclusively for you.

With all facilities offered, Brook Red Lion Hotel is the right place to stay.

All facilities in Brook Red Lion Hotel

Others Brook Red Lion Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Fireplace in lobby

Business Facilities

  • Meeting rooms
  • Business center

Things to Do

  • Library

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Brook Red Lion Hotel

Important Note
  • Fee for English breakfast: approximately GBP 10 per person
  • Nearby parking fee: GBP 4.50 per night (1640 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Parties and events are allowed on site
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Brook Red Lion Hotel
24
Number of floors in Brook Red Lion Hotel
2
Another facilities in Brook Red Lion Hotel
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Brook Red Lion Hotel

What are available facilities at Brook Red Lion Hotel?
There are top facilites at Brook Red Lion Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Brook Red Lion Hotel?
The standard check-in time at Brook Red Lion Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Brook Red Lion Hotel provide breakfast?
Yes, Brook Red Lion Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Brook Red Lion Hotel

7.0
Pleasant

From 304 reviews

Cleanliness

7.2

Room Comfort

6.6

Location

9.2

Service and Facilites

8.0

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Traveler Reviews Brook Red Lion Hotel

Number of reviews per page
20
40
Top reviews
James

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

I’m going to be completely honest. Do not go bro this hotel if you are expecting a 5 star treatment, mod cons and fine dining. But please stay here if you love culture , old buildings and history. The building is amazing , and Angela the manager is equally as amazing , she really went out of her way to take us around the building & tell us all the history linked to it. It is alleged to be very haunted so if you’re scared of things that go bump in the night , go and stay in a premier inn somewhere. Having said that, we stayed in the most haunted room and didn’t experience anything , if you’re over 6 feet tall I wouldn’t recommend the Four poster bed , I couldn’t stretch out as much as I’d have liked too but I was there for the experience and to go back in time and I’m really glad I did. Breakfast was amazing , I had the full English and didn’t leave a crumb. The bar/restaurant area when we stayed was empty… we had the place to ourselves, it just felt like home from home , some people may prefer a bit more atmosphere, I was happy to sit on the sofa and stare at the amazing wooden beams all around me wondering what secrets the walls hold. Overall , there is room for improvement in terms of cleanliness, bathrooms were a bit dated and scruffy… but at the same time you simply can’t ruin a building that amazing by turning it into a modern resort with shiney everything. Man up , and enjoy it for what it is. A piece of history you get to experience
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Barry.
icon-Leisure
Leisure

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Bed bugs I have been bitten all over
Verified traveler

2.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

The reception lady was amazing really friendly,helpful and overall nice. Very warm welcome and good byes.Room was horrible dont even know were to begin. Floors wonky and very squeeky. Furniture and bed stained. Bathroom wonky toilet and bath just horrendous. Windows not double glazed and gap in between windows were cold air just came in. Curtains just falling apart bearly could close them because they were falling of the curtan rails and dont get me started on the noise coming from outside all day and night. Maybe got like an hours sleep all together. Everything in the room was outdated and just unbelievably horrible. Im so sorry but it was the worst hotel i have ever been too. The accommodation was bad but the service of one lady was just amazing.
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Susan

4.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Have stayed here several times for its convenience as a great location for a stay in Colchester - right in the heart of the high street. I have always been very happy but on this occassion we left before sunrise & skipped the breakfast we had paid for. Had it not been for having had a few drinks, we would have in fact left in the middle of the night. Its an historic hotel with charm but it is what it is, old & lacking mod cons. Not a problem at all normalky but on this ocassion we had a room facing the High Street. The noise from happy party people, the pub which was open into the wee small hours, people waiting on buses & taxis was relentless & it was impossible to sleep one wink. I accept a High Street hotel in any city, particularly a builing of this age will not be soundproof but you could hear word for word peoples conversations in the street below. More significant though was a barely tepid shower as the water just never heated up. Additionally the room was not clean. There were cobwebs & dust in the beams & the bed was just awful. The divan base was splattered with some sort of liquid, possibly some blood. The matress had springs almost ready to pop out & my partner had an awful back ache as a result & could barely drive us back home pillows ( 2 squashed into one pillowcase each) were too big & lumpy. Ill stop there as you get the drift. Dont be put off stsying but do make sure you dont get a room at the front. We will only stay again in a room at the back
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Craig

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Hot water fluctuated. Central location handy for walking about town. Staff helpful, especially at breakfast which was filling.
Kamran
icon-Leisure
Leisure

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

My great thanks goes to helpful and friendly staff. Breakfast was very good. Location of the hotel for me was excellent.
Jude
icon-Business
Business

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Very welcoming and I booked it 2 hours prior. Very helpful and couldn’t do enough for you. Totally recommend
dinesh kumar
icon-Business and Leisure Family
Business and Leisure Family

2.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

I booked a twin room, but when we reached the hotel, there were no twin bedrooms available! 😱 #TravelFail #HotelDisappointment
Karen
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The heating was on full abd couldnt not be turned down. No privacy curtain at the massive windows which was heavily over looked, so the main curtains had to be permanently closed for privacy. Very very dirty.
Gary
icon-Leisure
Leisure

2.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

I stayed at the Red Lion hotel in colchester last week, very historical place, sadly my first bedroom room 14 had major hygiene issues, it was damp, dirty, and i had mice dramas in the room. A mouse ran feom under the bed and under the bedroom door into the hallway. I was told its an old building, and these pests do frequent the hotel. I was to another room 4 doors away in a worse state as the other room. I had to leave, i couldnt stay it was terrible. I wrote in to the manager and was refused my £95 as they said they followed the rules. Note to expedia - you were the booking agent for this hotel, even though the hotel took my payment.. i feel that you are advertising a hotel that has terrible reviews , yet your site reviews gives the impression the hotel you're promoting is a great place to stay. I feel this is terrible advertising on your behalf, and this will make me question trusting hoursite Red Lion Hotel Colchester - i would not recommend staying here with family, its a H&S nightmare.
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Tina
icon-Business and Leisure Family
Business and Leisure Family

8.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Loved the town and building absolutely amazing
Angela

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Our bed was very comfortable, the staff were very friendly and helpful and the breakfast was great, We would recommend for a stay in Colchester as it is in the centre of town. Perfect for shopping, attractions i.e. the castle, theatre and pubs and restaurants etc.
SUSANNA
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

The staff are really friendly and helpful. The breakfast was great value for money and nothing was too much trouble. Only issue we had was that the window wouldn't stay open and because it was very warm in the room we had to place a drawer in position to wedge the window open a little to get some air into the room, but otherwise it was clean a great pit stop for what we wanted.
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Nick

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Ours was a one nighter. We were greeted with an amazing front of house staff member called Angela who couldn’t do enough for us, even helped us to secure our luggage as we had arrived early. The other front of house staff were fantastic as was our breakfast host who provide us with a top notch breakfast and gluten free options. The Red Lion is an amazing pub to stay in. it’s ancient history just adds buckets to its charm. None of its walls are straight. As for value for money it is a steal at what paid. As for Colchester, it should be called Cool Chester, it’s a wonderful, vibrant city that has just so much to offer. We liked it better than York, and we did really like York. It’s a very old easy to walk around hub of ancient treasure and fun.
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Stephen
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Very old staff were very nice, room could have been a bit cleaner.
Rune
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

A historical hotel from 1400 with large rooms , staff who all care about their job and the place they work, reasonable rates, tasty breakfast and a 100s of years old ghost to go with it . Hidden secret in Colchester in the middle of town, would definitely come back !
clive
icon-Leisure
Leisure

4.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Property dates from the fourteen hundreds, the plumbing was installed shortly thereafter.
Robin

6.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

My daughter stayed here rather than me. Good location but room was old with hole in wall so could clearly hear guest in next room talking on phone. Also bed leaned to the side. Breakfast OK and staff friendly.
Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

The hotel was clean. Every memeber if staff we encountered was pleasant and helpful. Felt at ease . The breakfast service was efficient and very tasty. The building itself was beautiful and characterful.
Kathleen

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Great stay!! Excellent for transport links, shopping and dining
Number of reviews per page
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