Crowne Plaza LONDON - EALING, an IHG Hotel

Where do i start, from the minute we checked in to the minute we left we had no problems, the staff were so lovely so kind and so attentive, the gentleman who served us in the restaurant Friday night was amazing, he gave us some top tips for travelling aswell as having a normal conversation with us while we waited for our food, in the restaurant we had a very short wait for our food which was so tasty! We had a wonderful time Friday-Sunday. Breakfast Buffett constantly was refilled nothing was ever empty, staff were on it cleaning ensuring you had clean plates and room on the table. The room was 2 single beds which were soft and bouncy very comfortable! Thank you all so much!! The fire alarm did go off at 2:45am on Saturday but staff worked quick to ensure it was turned off and a false alarm.

Staff very helpful, room clean and comfortable. Food delicious.

Lovely hotel staff really friendly and helpful

Really good, just a excellent hotel that gives value for money. I didn't eat at their restaurant but will certainly visit them again.

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Only stayed 1 night but everything was fine. Service was excellent, food was ok but the beds were so uncomfortable.

Public transport was near the hotel

I recently stayed at the Crowne Plaza Ealing and had an excellent experience. The hotel is conveniently located near Hanger Lane metro station, making it easy to access central London and other parts of the city. Despite its proximity to major roads, the hotel is remarkably quiet, ensuring a restful stay. The rooms were clean, comfortable, and well-appointed, with all the modern amenities you’d expect from a Crowne Plaza property. The staff were courteous and attentive, always ready to help with any requests or questions. The on-site dining options were impressive, offering a range of dishes to suit various tastes. I particularly enjoyed the breakfast buffet, which had a good variety of fresh and delicious options. Overall, the Crowne Plaza Ealing is an excellent choice for both business and leisure travelers seeking a peaceful, convenient stay in London. I would happily return on my next visit!

Good location a couple of minutes from the Underground. Couldn't fault the staff they were professional helpful and polite especially the maintenance man and all the breakfast staff. Breakfast was fine but there were no tea facilities, only one pot supplying strong stewed tea, no herbal tea. I had to ask specifically for this which was fine but the staff were already busy. The room could have done with improvement. The bathroom sink did not empty very well so needs checking. The toilet did not flush properly. I was going to contact reception and change room but then the toilet did flush but was temperamental and sometimes didn't flush properly which wasn't pleasant. The room was lovely and big so it's a mystery why the bed is so small. The mattress was cheap and obviously old as there was a dip in the middle. It wasn't a comfy night's sleep. I was surprised as we have stayed at Crowne Plaza in Chester and there was no problem with the room and as a hotel chain I would expect the same high standard. Overall the staff were very hardworking but the rooms need upgrading.

The rooms were clean and the beds were comfy.

Value for money hotel. Clean rooms if not a little dated. Convenient tube stayion straight outside. I dont mind staying a little outside of central London as long as transport is easy enough. Not much around the hotel but a short taxi ride to ealing had pubs shops, shops, restaurants.

Comfy beds, clean rooms and hotel, very quiet considering its location. Friendly staff. But: both rooms has sinks which were cracked and blocked.

Staff was excellent

The bar staff was very kind and welcoming. The front desk at arrival was not most considerate. Had to change rooms 2 times before getting what i adked for the first time. I felt as if the receptionist was not trying to accommodate my requests. The trainee was kind the next day.

Totally adequate for a one night stopover. Easy checking in process. Not a lot of choice for the nighttime meal, however, the smash burger was the best I’ve ever tasted. Hot food on hot plates. Very comfy beds. Everything is in the room that you would need. Everything you could wish for for breakfast, and it was delicious. Waiting staff very attentive, in fact all staff were very helpful. The only negative ( and it is a personal observation ) is the smell of the products used for the handwashing/hand cream. It generated a smell of stale cigarettes that filtered into the corridors. I would recommend this hotel.

Too far from central for a disable person no elivotors in the near by subways

Clean room. Clean toilet. Spacious room. I felt very comfortable as if i am in my house.

Great looking room and a good size but a little dusty probably due to the air con and high traffic conditions outside. The staff there was really friendly and helpful. Plenty of towels and actually had a fridge that works

Hotel was Good but sorrounding area was no so good.

My room was facing the road and noisy at night