Holiday Inn BIRMINGHAM - BROMSGROVE by IHG, an IHG Hotel

Fantastic

Room was good and bathroom was a nice size. Buffet breakfast was fantastic. Plenty of parking

The staff on reception were very helpful, lovely quiet room

Hotel was clean but

The staff at check in and breakfast were great. The lobby and bar area looked really nice. The room was mediocre, aircon was broken, and the desk fan provided was faulty.

The hotel is amazing, decor is lovely and very clean. The staff are super helpful and friendly. The rooms are great

Amazing Hotel. Reception staff very professional friendly and helpful. Excellent check-in experience. Hotel is lovely inside and great facilities. There was an event on the evening we arrived and the hotel was full. We were given a room on the road / motorway side and were we concerned about noise from inside and from the road but we couldn’t hear a thing. Double glazed windows plus secondary glazing was very effective. The air con was effective. The room was lovely. We will definitely be going back to this hotel. Highly recommended.

Lovely perfect hotel, everything very good.

We had good over night stay in a very clean room & lovely comfortable bed & in the morning we enjoyed a delicious breakfast with so much choice friendly pleasant staff

Excellent stay

Happy with everything, used this as a stopover for a long journey, booked a suit for the night. Spacious rooms, brought my 2 dogs. I would ask for a room away from the fire door when I book again. Room service fast and good quality.

Good overall, but the entrance to the hotel parking was easy to miss. Didn't help that the main sign was in complete darkness.

We had a great stay, we were pleased with the service and facilities. Absolutely value for money. Breakfast was surprisingly great! Thank you!

Air con system was down and we really struggled with the heat . Which caused a really bad sleeping conditions . The event music kept the kids up untill after midnight on the Saturday night aswell . So what was meant to be a relaxed weekend away was practically sleepless .

All good

After a truly terrible booking experience with Hotels.com I was little dubious about our stay but it was brilliant from start to finish. The interior of the hotel is beautiful, modern, fresh, as are the rooms. We had a family room which was ideal, a small fridge which had been stocked with some goodies. All the staff are friendly, the food was amazing. Breakfast was my boys favourite! The only slight thing which lets the hotel down is the pool, it needs a refresh! They seem to have renovated the whole hotel but not the pool. Also worth noting to check the timetable in the pool as we went only to be told it was closed for aquafit which wasn’t advertised anywhere in the leaflet given to us by reception. We can’t wait to return!

After reading some previous reviews I was a little concerned, but didn't need to be. Check in was easy, every member of staff we spoke to were polite and efficient. Food in the bar was nice and with no complaints. The room was clean and comfortable and all at a reasonable price.

Very stylish hotel! Very friendly staff! Food was excellent. Would definitely recommend!

The staff were friendly and helpful

A few contradictions - the room feels half renovated - with nice furniture and a nice TV...but broken window handles. A nice shower...but weird spots all over the sink and mirror. USB C plugs...but a door that feels like it's 50 years old. Nice to have a pool for the price point, and staff were overall friendly, but cooked breakfast was mediocre for the price (I'd stick with the cheaper continental) and little annoyances (like our key cards resetting every day) just made our stay pretty average.