Holiday Inn Express BURNLEY M65, JCT.10 by IHG, an IHG Hotel

We booked a double room and when arrived, we were allocated a triple room which meant there was no chair and desk in the room to allow me to do some work. After asking for an alternative room, I was told that this couldnt be accommodated. Nobody on reception in the morning at check out either

A very up together well run hotel

Staff very helpful

I normally stay at Premier Inns, but I was pleasantly surprised with the quality of the Holiday Inn, staff was very helpful and polite and the room was lovely. Definitely recommend

Lovely to stay , rooms a bit for a family of 4 , but we managed 😀

The Staff are superb the service was amazing from check in to check out . Will stay again

Had a lovely night's sleep, comfortable and modern room with everything needed. Modern bathroom with large shower cubicle. Quiet, calm and relaxed. Only let down was the breakfast. Got there just after 9am and there were no sausages, no beans , no eggs and no hash browns. Asked staff who then said no sausages left for that day and had to stand and wait on other items. Toast then cold and items came out half cooked. Bit stressful and ruined what was a nice stay.

Ideal accommodation for business travelers. Good quality and free breakfast. Air conditioning in rooms, clean and comfortable.

Next to the M65 made traffic noise annoying. On the other side it was fine

All members of staff extremely attentive and polite. All public areas of hotel including accommodation very clean and tidy. Ample ‘Car parking’ well lit and tidy.

Ordered a standard double room but room had two single beds and not a double bed . My husbands bed tipped up as he sat on the end of it .

Been here a few times and ive never experienced any negatives. Top marks plus

no

It was good overall for the stopover. beds were comfortable but the soft bed was small for two children. We struggled to bring the room temperature down as it was hot for us. We booked two rooms as we are a family of 7. When booking, we left a message asking for the rooms to be connected or at least on the same floor, but the hotel did not pass on the information. Maybe the Hotel can look to automatically book the rooms on the same floor when families are booking if it is possible without the customer calling after a booking has been made, as I normally will call, but this time, I forgot. Breakfast was fine, good choices for kids. Staff were friendly

Lovely room, warm, clean and well presented and the breakfast was excellent. What spoil the stay was the constant background hum in the room, some sort of mechanical noise, pump or generator that made sleeping near impossible. Not ideal when you have a long drive the next day. It was not the room heating system as I turned that off. The other issue with the room was the height of the toilet, the only time I have seen toilets that low are in the local infants schools. It was a ridiculous height for a normal size adult

This is a very good hotel. Extremely clean, fresh bedding, clean room and good breakfast that is inclusive of the price. I have stayed hear several times but this is the first time i have stayed where the room backs on to the motorway. The windows are not double glazed so there was a constant noise of motorway traffic throughout the night. These rooms need the windows updating. If it were not for this issue, this is a faultless hotel

Breakfast was very good and included in the hotel price, the staff very friendly and very helpful. The air-conditioning was too loud had to switch it off we really enjoyed our stay and would book again.

Nice staff but room overlooking abust motorway so noisy 🙄

Stay was fine, very basic food, everything fried.

Nice clean room Lovely friendly staff Nice breakfast