Holiday Inn Express LONDON - LIMEHOUSE by IHG, an IHG Hotel

The staff was so friendly and accommodating, room is clean and comfortable.

Very poor as no room available

Had a bad experience here, locked out of room after returning late from a concert, had trouble with reception finding reservation even though we had been checked in 9 hours prior. Breakfast was soo busy and the availability of food was poor

The property was good. Close to transportation.

Our stay was ok, poor sleep due to noise, and it was hot so had to have window open. But noise can’t be helped as it’s London and the weekend. Breakfast was a let down as they had no breakfast tea and staff showed no interest in helping with that, just told us they don’t sell it. Cooked breakfast wasn’t great, as eggs seem like a powered mix, mushrooms are out of a can and sausages and hash browns were old and tough. The one thing that I will say was positive was our welcome, Samona who was on the reception desk when we arrived was super helpful and friendly. So she made it a better stay. We are here for a birthday weekend, so stay was ok, not sure I’d book here again though. But thanks goes to Samona though.

The hotel room was very clean & compact. Bring your own wash cloth & lotion. Staff is very friendly and helpful especially Joseph @ the front desk.

The stay was OK but we really wanted a lie in bed in the morning after a late night. However twice we were woken up with the sound of workman banging on the floor below us. Not impressed!!!

Concrete plant next door. Excellent staff

El aire acondicionado de la habitacion 501 no enfria a pesar de que coloque la tempperatura en 16 grados. Otra observacion es que no dormi en el mejor colchon, es decir no utilizan el de calidad optima. En general la habitacion muy amplia, limpia y con mobiliario comun.... tv, silla, escritorio, mesa para planchar, secador de cabello....

Excellent, ideal for what I wanted, if you want early check in, be prepared for £100 charge, unwanted and was allowed to check in at 14.30. You can leave your luggage in a safe room, and go explore. I’d recommend the Wapping Tavern, the Grapes, and a nice Italian Restaurant (big portions and very reasonable) called La Figa.

Super comfy bed and excellent staff.

The Hotel is in walking distance to Troxy which was great benefit. Room was basic, but clean. It is worth noting that some repairs took place and it was rather noisy and overall soundproofing was not great as we could hear (unfortunately very clearly) our neighbours next door getting frisky which was a bit awkward. Also the accessible door downstairs is always open (you don’t even need a card to enter) which compromises safety. But overall it was good for what it was, it was clean and staff were nice and polite.

I was very happy. The staff were efficient, friendly and helpful. My room was immaculately clean and had everything I needed. The complimentary breakfast had so many options and was very tasty.

The staff at the Holiday Inn, couldn't be more helpful. The ladies of the front desk and serving as bar staff 1st and 2nd March made the stay with my daughter very comfortable. I would return there again based on the staff alone. The room was clean and spacious. The breakfast was filling and varied. The staff were helpful in guidance to our venue ( The Troxy) for the evening. It made us feel safer getting there and back. They really couldn't do enough for us. Exeptional service.

Overall the stay was very good, the staff were very helpful and professional. Had one hiccup with an evening meal but this was resolved and refunded. In my opinion there is a lot of room for improvement regarding evening meals, maybe introduce puddings on the menu. Would definitely stay again. A big thank you to the staff especially Iara who went above and beyond. Good location for getting around London.

Rude staff. Awful rooms, make Travelodge seem luxurious! Rough area.

Not a great stay at all, won't ever be back here. When we checked in the lady sent us around the back for parking which was not there so ended up driving around London in the end, there was no parking so we come back to the hotel and parked on the side which the other lady said was ok, I paid the parking fee & 7am the following morning the front desk lady was ringing my room saying for me to move my car as it was blocking a road which was not the case(she should of told me this when checking in & saying it was ok to park there) Another thing is the work noise around was awful. Terrible stay.

Service great all staff really helpful at checkin, during stay and checkout.

amazing service, friendly and helpful staff, big room, clean bathroom which is usable by 2 people at once, good shower. big tv with satellite and bluetooth connection, comfortable bed, plenty of storage space and multiple mirrors, a desk space. overall very happy and would definitely recommend ans woukd stay again.

It was awful to arrive late at night at what looked like a closed hotel building site. Other guests were outside distressed, thinking the hotel was shut down. Luckily, a passerby told us about the side entrance, down a litter strewn alleyway. Much bigger signage is needed to guide guest especially those arriving after dark. The hotel should also have send an email warning guests so we were are. Not doing so speaks volumes about a lack of consideration, especially to women travelling alone who might find this scene on arrival very unnerving. Once inside, Reception staff was efficient but rather cool - not addressing multiple guests' shock at the entrance is not the way to inspire confidence, even if it's not the staff's fault and they are sick of hearing about it (which was the impression I got). Once inside the room it was a lovely room, despite the view of scaffolding... See photos for the view and putiside in daylight (which is less scary than when you arrive in the dark)