Lord Kensington Hotel

Wifi was fine. Earls Ct is full of food shops, pubs and takeaways. Good location for the purpose of my stay

The rooms are dated, the triple room we stayed in had 3 single beds, but with no room to manoeuvre around them. The bathroom had a bad smell. It is conveniently located near the tube station, but due to this you hear them. The staff were friendly.

Lad at reception very friendly. Nice room and great location. Was a bit noisy but thats to be expected when beside a train station. I would stay again.

Unfortunately the hotel was terrible. The room (we booked a double bed + single bed) was microscopic and it did not correspond to the booked one (we had three single beds). There was no physical space to move around, no bedside tables, no tv remote and the windows did not have any acoustic isolation from outside. Since the hotel is on top of Earl’s court underground station, the noise was almost unbearable. Also the walls were barely isolating from other rooms and the people in the other room made lots of noise during the evening. The bathroom smelled like sewer. The furniture was extremely damaged and the room in general was very worn out. The position is good and the personnel luckily was nice.

Very poor quality bed, squeeked all the time, spring in the bed have gone, hard to sleep, safe deposit box in the room didn’t work, the staff tried in other rooms, none of them worked, stairs squeaked going up and down, rooms need upgrading with bed, walls carpets ect … good location and nice staff but the owner needs to spend money to make room liveable.

Ok

I called the hotel in advance to confirm if they provided slippers and a hair dryer—both were confirmed over the phone. When I arrived early to check in around 1 PM, I was told the room wasn’t ready, but I could drop off my luggage. I double-checked with the front desk staff again, and she politely reassured me that slippers and a hair dryer would be in the room. When I returned later, my room key card didn’t work. I went back to reception, and instead of assisting, the staff said I cannot put the card near my phone. Once I got into the room, there were no slippers, and to make matters worse, the bathroom was dirty. I called the front desk again, and this time the staff was dismissive, saying they “can’t speak for the morning staff” and insisted that slippers were never provided. He refused to take any team responsibility and said he “doesn’t know anything” about the earlier conversation. They offered to change my room, but the new room was a downgrade from a twin to a single, and there was a used water bottle left behind by the previous guest. Amenities were minimal: only 7ml packs of shampoo and shower gel. No other toiletries were provided. Checkout time is at 10:30 AM, but somehow the room wasn’t ready even by 1:30 PM when I arrived. Would not recommend staying here unless significant improvements are made in both service and cleanliness

very tired room

It’s a cute, quaint hotel attached to a row of hotels! Our rooms were clean and well proportioned. Nice shower/ bath combo. The front desk people were very kind and friendly. However, at times the front door was locked and it took a bit for them to respond to the buzzer. Lots of small groceries, variety of restaurants, and easy bus/tube stops.

Room was small for 2, but we enjoyed it. Great service.

The staff and service were excellent along with the area. The rooms are a bit on the smaller side, but for that area, you really can’t beat the price!

Location close to train station. Bed was comfortable. Hotel was quiet. Room was very small. Was very clean though. Staff were nice.

I booked this hotel simply for ease of getting to Wimbledon. 2 minutes from Earl’s Court station, which goes directly to Southfield station ( the stop you actually need for the Wimbledon Queue ). It’s 5-6 minutes walk from there. Nice staff, although they thought I hadn’t already paid and asked for payment.. I showed them I already had, they then apologised. Also there wasn’t a tv remote in the room.. not the end of the world, but with No aircon in full English Summer, I heard another customer complaining about it. I was kinda quite lucky as I had room 202 & the open window blew a reasonable breeze in. That said, it’s a little noisy until around midnight’ish because you can hear the train station with the windows wide open… If you’re British, you’ll understand & be fine.. if you’re not British, then don’t stay in peak Summer if you can’t handle it.. temperature was 33-34 that day btw. I’d stay here again for the tennis anyway.

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Very comfortable & clean experience Best feature? Easy Shower has dial so u can input the EXACT TEMPERATURE OF THE WATER! NEVER saw this anywhere and it was MARVELOUS! STAFF FRIENDLY courteous & helpful Close to high street shops etc. My new home in London

You get what you pay for. Ok for a very short stay.

Very small rooms, elevator did not work to the fourth floor

Next day I have a leg full of bites which when I google the marks turn out to be bed bug bites

Awesome! They greeted me outside and helped me w my tonnage of baggage. Friendly, quick check in. Walkable to late dining options. Loved the bath tub and cool breeeze. Definitely will stay again.

The service was great