Maldron Hotel Liverpool City

Good location.

Did not let you check-in until dead on 3pm. This resulted in a huge queue at reception and self service kiosks did not work. Actually felt really sorry for the reception staff who were under a lot of pressure.

The beds were comfortable, clean towels daily.Tea,coffee biscuits in the room. The staff were pleasant and helpful. Breakfast was excellent so much choice. The hotel was in a convenient location just 2 mins from the bus station and across the way from the Albert Dock. Would highly recommend.

Great place to stay for site seeing and shopping in Liverpool, very central for all. Beds were very comfortable, we stayed 3 nights and had a good nights sleep. Good selection of food for breakfast which was all self serve. The check-in and checkout process is done online so you hardly see any staff in this hotel at all saying that our room was cleaned to a very high standard every day.

Very nice property, ideal for access to Albert Dock. Lots of restaurants nearby. Comfortable beds and great shower.

Good size rooms, spacious and clean. Beds very comfy! Check in good. Check out - ok. Initially said everything was settled but later rang us to say there was still a charge so had to settle.

The stay for most part was excellent. Clean, comfy, security very good!!!!! And peaceful.We did find breakfast food was cold which did let you down, a little. I would however, suggest you include sweetners for coffees etc. I am diabetic, as is my daughter. I did use the sugar but it is against megical advice. Please consider an alternative to sugar.

Took my daughter for a break from our caring duty for my elderly dad , the hotel was spotless , welcoming and staff were amazing and helpful , we stayed 2 nights and we have stayed in many hotels in Liverpool but I have to say the breakfast was exceptional, so much variety and so fresh , from start to finish it was amazing , we were in a courtyard room and the only small complaint was the excessive noise from either televisions or music past midnight which I did find annoying , overall I would willingly stay again , Thank you .

One of the nicest hotels I’ve ever stayed in! So modern, clean, comfortable and welcoming. Perfect walking distance from key locations (eg Albert Dock and city centre). Eager to come back, i really highly recommend!

The experience was great, even before we arrived. I rang a couple of weeks prior, asking if there was a possibility of leaving our luggage at the hotel, pre check in and the lady was so accommodating, understading that this would make our lives a lot easier as we were attending a stadium tour of Anfield at 3pm. When we got the hotel just before 2pm, 3 of out 4 rooms were ready, and they were more than happy to provide us access, allowing us to store our luggage away, giving us even more peace of mind. During the stay itself, we found the hotel to be clean, the bar was fab, and best of all the staff were so friendly and helpful. I have already reccommended this hotel to friends, and will 100% use this hotel again, on my future visits to this wonderful city.

My stay was okay but could have been better. The check-in process was difficult given rooms were not ready on time and there was a long wait to check in. I had some minor issues during my stay with the elevators and my key cards which the staff did promptly attend to. Overall I felt the staff were less accommodating compared with other hotels. I needed a receipt from the hotel for reimbursement through my job (a third party receipt would not be accepted) and they were unable to provide me any documentation of my stay, which I thought was quite weird for a hotel. The room itself was great and comfortable and clean.

Staff were friendly

Fantastic hotel

Really nice hotel. Funky and stylish. The staff were very friendly. Breakfast was good, though things were running out quickly as there was a lot of people there. The room was great, loads of room.

It was clever we liked it many’s

It was a great overnight stay booked last minute and paid a reduced price which was even better. Clean, modern and had a good nights sleep. A car park is ahead at the traffic lights at John Lewis. Pre book to receive a 30% discount. Details should be in with your booking.

The hotel has a 3PM checkin. Coming from the us with a broken injury did not lead to any earlier check in. In fact, there was such a long line at 3 that I could not check in until after 4. The online check in did not work because apparently my room was not ready. The staff was a mixed bag; some nice but some quite unpleasant. One staff member in the elevator mocked me when I could not find my room key card to swipe for my floor and refused to help me, putting me down all the way through. I was clearly in my business attire and conference badge and with laptop bag and just exhausted from a long day with my injury. That was quite unpleasant. Then when I finally reached my room it was not cleaned. I called reception but they just called me an hour later asking if I wanted it cleaned. Well, I said don’t bother and put my thrash outside. I wish the breakfast made up for it but if you don’t eat Pork it is slim pickings and there are only poor little triangles of one type of cheese. The croissants were tasteless. The location was alright, but that’s about it. Overall I would not stay again.

The location of this hotel was convenient for us. However, the room was incredibly small for 3 of us. The reception desk spoke to me like I was an idiot upon arrival bc I approached the desk rather than use the kiosk. Not sure why he was employed and standing at the desk if I was not supposed to talk to him.

Unfortunately, breakfast is very bad. Most of it is pork, and there is no food available for us, such as turkey or chicken.

Hotel was ok. Location good for shopping/dinner etc. Fan/aircon turned off and couldn't get it to stay on so room was hot. No fan in bathroom so whole room was steamy and stuffy. But otherwise all good.