Old Colonial Hotel Weston-Super-Mare | Marston's Inns

Affordable comfortable and pleasant staff very helpful

The lady that checked me in was lovely, however the other staff had never read a customer service handbook. Also shower cold with no pressure.

Great 3 night stay, staff were really lovely, bed and pillows were so comfy.

Large spacious room. Clean, warm with a comfortable large double bed.

Always a good stay, comfortable rooms, great staff. We have been many times. Amy the manager is unfortunately moving on and we miss her very much. Good luck. Rich is still there however, Mr Reliable. Which is good. We will be back soon.

Easy Check in Friendly staff Very spacious room which was very clean Bar & food were 1st class

We were greeted warmly by Amy who checked us in. We enjoyed a drink and a few games of pool downstairs in the friendly bar. A nice stay in a good value hotel on the seafront

Great 1 night stay , good size room and quiet ,

Too expensive for standard service. Top prices for drinks. Building needs complete renovation. Advertised image was taken 20 years ago. Exterior falling apart. Embarrassing to enter. Only 4 people ( incl 2x children) on Friday night. Signs for free pool- not true. Paid twice as much as thought when booked. Never again.

No parking for large vehicles due to.barrier height

Morning coffee was great - evening sirloin steak was not good..... Overall, not up to expectations.

Perfect for our 1 night visit to Weston where we have never been before.

Wasent any atmosphere and bed was ckean and comfortable but ocerall needs work on the rooms

The staff were helpful and friendly, the room had been repainted and possibly refloored. As to the rest it was in need of some work. Sludge gulpers always smell just some worse than others. Expected better from a major brewery

The room was fine for a 1 night stay. A little dated and tired. Friendly staff We paid for parking and then on going inside they said they had their own spaces on the same carpark that were free. Could do with this information before you get there and park up and pay!

Staff, polite, helpful & friendly. Room, clean & spacious. Breakfast good

Excellent service excellent staff , clean and tidy rooms

The hotel itself is based in great location. Next to a playground with splash. Opposite beach and promenade. Walking distance to the Pier and shopping high street. Also offering free car parking in designated bays just next to the hotel is a great bonus. Food was good and reasonably priced. Check in was quick. Customer service was great. Our family room was top floor. No lift. The room was very hot. No air conditioning except opening a window. The floor seems to have holes in it. The only comfortable bed was the double bed. The other two single extra beds seemed better days. Very noisy. During the night you could hear all the drunks and loud conversations which was replaced in the morning with serenades of seagulls. The shower had no pressure so difficult to enjoy. The room definitely needs updating. Other than that we enjoyed our stay. Thank you very much. Would come again.

Leaking toilet.

Was a really nice place to stay would definitely stay again apart from the shower not being very powerful that's about the only thing bad really but didn't bother us that much