note: hotel was previously named The Pilgrims Hotel
Pilgrims Hotel is located in area / city City of Canterbury.
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Pilgrims Hotel
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8.6
/10
Very Good
338 reviews
What Guests Say About Their Stay
Nancy
10.0
/ 10
We enjoyed our stay and would stay again. The place was cute and well located, the staff was friendly and helpful, and they had good breakfast options.
Richard
10.0
/ 10
Beautiful large room. Staff was friendly and helpful. Continental breakfast was satisfying. Would definitely stay here again. Location was superb.
Ian
10.0
/ 10
Very clean room. Staff very friendly and helpful. Very good continental breakfast and facilities.
In the Area
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18 The Friars, City of Canterbury, Kent, England, CT1 2AS
Main Facilities
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Luggage storage
Multilingual staff
What's around Pilgrims Hotel
18 The Friars, City of Canterbury, Kent, England, CT1 2AS
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Discover More About Pilgrims Hotel
General
Near Canterbury Cathedral
Location
Pilgrims Hotel is in the heart of Canterbury, within a 5-minute walk of Marlowe Theatre and Canterbury Cathedral. This hotel is 0.1 mi (0.1 km) from St. Peter's Anglican Church and 0.2 mi (0.2 km) from Old Synagogue.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Marlowe Theatre - 0.1 km / 0.1 mi
Sidney Cooper Gallery - 0.1 km / 0.1 mi
St. Peter's Anglican Church - 0.1 km / 0.1 mi
Weaver's House - 0.1 km / 0.1 mi
Solly's Orchard - 0.2 km / 0.1 mi
Westgate Gardens - 0.2 km / 0.1 mi
Westgate Gardens and Towers - 0.2 km / 0.1 mi
Old Synagogue - 0.2 km / 0.2 mi
Greyfriars Chapel - 0.4 km / 0.2 mi
Canterbury Roman Museum - 0.4 km / 0.2 mi
Canterbury Cathedral - 0.4 km / 0.2 mi
St. Thomas' Catholic Church - 0.5 km / 0.3 mi
St. Dunstan's Church - 0.6 km / 0.4 mi
Lady Wootton's Green - 0.8 km / 0.5 mi
Dane John Gardens - 0.8 km / 0.5 mi
The nearest airports are:
London (SEN-Southend) - 112.7 km / 70 mi
Gatwick Airport (LGW) - 109.6 km / 68.1 mi
The preferred airport for Pilgrims Hotel is Gatwick Airport (LGW).
Business Facilities
Featured amenities include a computer station, multilingual staff, and luggage storage.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 20 guestrooms. Complimentary wireless internet access is available to keep you connected.
All facilities in Pilgrims Hotel
Exterior
Bedroom
Others
In-room Bathroom
Restaurant
Food and Drinks
- Breakfast
- Continental breakfast
Connectivity
- Free WiFi
Public Facilities
- Smoke-free area
- Coffee shop
Hotel Services
- Luggage storage
- Multilingual staff
Business Facilities
- Computer station
Accommodation Policy & General Information in Pilgrims Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
Pets
Pets Not Allowed
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Pilgrims Hotel | 20 |
Another facilities in Pilgrims Hotel | Breakfast, Continental breakfast, Free WiFi, Smoke-free area, Coffee shop |
Frequently asked question in Pilgrims Hotel
What is normal check-in & check-out time at Pilgrims Hotel?
The standard check-in time at Pilgrims Hotel is starting from 14:00 - 23:00 while the latest check-out time is at Before 11:00
Does Pilgrims Hotel provide breakfast?
Yes, Pilgrims Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pilgrims Hotel
Pilgrims Hotel has a 3.0-star rating.
How many rooms are available at Pilgrims Hotel
Pilgrims Hotel has 20.
What do past guests say about Pilgrims Hotel?
Pilgrims Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Pilgrims Hotel
Overall Ratings & Reviews Pilgrims Hotel
Other sources (338)
8.6
Very Good
From 338 reviews
Cleanliness
9.0
Room Comfort
8.2
Location
9.4
Service and Facilites
9.0
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Traveler Reviews Pilgrims Hotel
Number of reviews per page
20
40
Top reviews
Stewart
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The only positive thing about this hotel is the location, which is in the centre of town.
Our room was on the 1st floor overlooking the street. The carpets were badly stained as was the rooms upholstered chair.
The floor tiles in the bathroom were cracked and the shower water temperature was constantly changing between very hot or very cold.
Due to the very hot weather we expected at least a fan for the room as the windows only partially opened.
On speaking to the reception they informed me that they were currently in the process of buying some more fans.
The continental breakfast was a joke so we went to another establishment for breakfast.
The staff appeared to be constantly trying to sort the many issues that customers were having and did there best with the resources they were provided.
Overall this hotel is a very tired and worn establishment which is definitely in need of renovation.
Would I stay here again, definitely not!
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Nancy
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We enjoyed our stay and would stay again. The place was cute and well located, the staff was friendly and helpful, and they had good breakfast options.
Richard
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Beautiful large room. Staff was friendly and helpful. Continental breakfast was satisfying. Would definitely stay here again. Location was superb.
Helen
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Its an old building, so expect quirky characteristics that add to the charm.
Enjoy breakfast, all laid out ready and step out into central Canterbury, perfect.
Patricia
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The hotel is in a great location (situated on a main street and in-between both rail stations). The hotel itself has an old charm to it. Note that there are 3 floors including ground floor and no lift which is common for older properties. The carpets, as well as furniture, are very outdated. That said, the overall experience was charming. This was primarily because of the young gentleman who worked the front desk and the morning kitchen was kind, professional, and truly loved his job. He enjoys meeting the guests and conducts himself in welcoming and professional manner. He also carried my luggage up and down the stairs (I am not sure I would have managed it on my own). There are plenty of places to eat nearby and the Marlowe Theatre is directly behind the property. I would definitely stay here again!
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Paul
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff was quite helpful and the location convenient.
James
with Partner
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Very hot room and most windows can’t be opened. Otherwise friendly and well situated hotel.
GUOWANG
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
helpful staffs, clean room
Rosemary
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good location. Tiny room.
Siu Lan
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
There should be a window curtain in the bathroom to protect privacy.
Scott
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location. Adequate room
Tracy
with Partner
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
.This place was just okay. The room itself was fine, but when we arrived the heating was on full and it was unbearably hot. The window only opens a tiny amount, so there was no way to cool it down properly. We asked for the heating to be turned off, and the staff member did do that, but the radiator still seemed to be on — just slightly less hot. Because of this, we couldn’t sleep.
In the morning, there was nothing left for breakfast, so we had to go elsewhere. It also seemed like there was only one member of staff, as we didn’t see anyone else at all — just one poor guy trying to do everything
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Jennifer
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Staff were kind and helpful, and location is great. Room was perfectly serviceable for a night, although sloping roof meant it was impossible to stand in the bathtub. Stayed in early May and it was very hot and stuffy in the room, with only a tiny fan that didn't work very well - no aircon, but that's just how it goes with historic buildings, so can't really complain! Continental breakfast selection was small - if it was a paid extra it would be quite disappointing, but considering it was included in the price of the room then it was okay.
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Alex
Friends and family Family
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
The staff were super friendly.
Eileen
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great location for getting about Canterbury.
Melanie
Friends and family Family
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Nice clean room, good continental breakfast in lovely surroundings.
Arja
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
I booked a single room that was enough forward me. The carpeted areas on corridors and at least in my room need attention- there were visible stairs in various places. The bed was very comfortable, but the base was quite stained. Lovely big towel and a bath- but nowhere to hang the towel to dry as no healing/ towel rails. Warm room with tea and coffee provided with biscuits. Nice staff too. Breakfast was nice although coffee wasn't that great...
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Catherine
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Very kind staff. Excellent value.
Melanie
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Lovely hotel and friendly staff. Perfect location
Jean
with Partner
8.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Friendly, welcoming staff, room had everything you would expect, clean and homely. Great location, central to cathedral and town centre.
Number of reviews per page
20
40
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