Safestay York Micklegate

Room was very clean, bedding well organized. Ease of access to the building and room. Would recommend anyone to stay when traveling on a budget.

Was advertised as a hotel and turned out to be hostel. If you want a family room…. Book Ahead

Bed bugs

The location is good and close to many sights. It's a cheap stay which obviously is the point, however rooms are quite run down and there was mold and damp on the ceiling, that was so close to me as I was lucky to get the top bunk. Breakfast was basic, but overall good. Staff was helpful, especially the younger boy serving the breakfast buffet.

The place has definitely gone way downhill since I stayed there many years back. My bed had a broken bar under watch. Not only made it very uncomfortable as the mattress sagged in the middle bus also made a crazy loud noise whenever it caught on the other bars. When I told them about it the receptionist seems to take ages to process and said I'd need to report it in the morning so the housekeeping team could clean a bed for me and I'd just have to stay in the broken bed. I asked again if I was understanding them right. Eventually after an elongated period looking at the computer she finally said I could move to the bunk above me on the same bed. Even basic amenities you'd expect from a hostel aren't there. They charge to hold you luggage even when you're staying there, but also have many rooms up long winding old staircases and don't tell you beforehand what floor you'll be on. Bought a ready meal for a quick dinner one night and ended up eating it cold since they appare fly only have a microwave out at certain times. They don't even have a kettle or fridge available. Basically the only good things about it are the price and location, everything else just seems to have been left to decline to save money.

Good location and quite place. Warm and welcoming staff

Excellent does what it says on the tin

Rooms small with bunk beds hard. Lots of stairs and early check 11:00 not 12. Charge to watch luggage

Stayed in the female 10 bedroom ensuite and it was all the way on the 3rd floor. No elevator lucky had a really nice man that helped me with my luggage if not it would have been a struggle. The bathroom is extremely small and it floods and gets super messy when someone takes a shower since the water gets everywhere. It’s honestly not much bigger than an airplane toilet. There is nowhere for you to do your makeup so had to do my makeup in bed with my small pocket mirror. The area is great though super close to the train station and to historic York.

Very walkable to site seeing, trains, eating. Good breakfast available.

My stay at Micklegate would have been a much better experience if it was not for the last evening. During my last evening at Micklegate Hostel, I was awakening several times by a group of adults and kids that were staying there. They appeared to be a very large group of teenagers and their coaches. For some reason the front desk staff ignored all the noise that was going on in the hallways and rooms on the upper floors. I had to walk past all the loud teenager and their coaches and complain to the front desk attendant. Apparently, he made them aware that it was late and they must stop the noise. Angelo Gonzalez Room 19 Sept 14 thyru 17

Lovely property, comfy beds, wifi wouldn't work but wasn't problem.

It was a lovely building & communal areas were good. However the TV blew up as soon as I put it on & was kaput. It was lonely in my room with minimal facilities & staff were barely helpful. Other guests spent 20 mins getting the TV in the dining room to work. I'll be in Montrose next week in a single room at exactly half the price of this one so not good value.

Ok

No kitchen or fridge and toilets that were not great. But cages for stuff under beds (you had to purchase a padlock) and curtains on the bunk beds which were appreciated.

Warm reception and care when directing

Nima, the staff, is really friendly and attentive. You can leave your luggage here for just 3£/day. Great location, close to the station. The room is clean. There’s a cage that you can put your belongings in and lock for safety. The only downside is there is no electrical outlet for the top bunk. Roommates can be quite noisy in the early morning, but that how the dormitory is.

Due to the extreme noise, a nose strip should be offered and mandatory, it was disturbing even through headphones and earplugs. No aircon in room, advertised as there. Staff were helpful but not always listening to my concern about the door not opening to my dorm. No plug sockets for upper bunk anywhere, made this an awkward situation of impinging on the privacy of the lower bunkmate. I know this is momentary but it still affects another person at any hours of the day or night. No shock absorption for bunk beds, so that you can feel you're alone, otherwise both parties feel the others' movement. No lock provided, such as a electronic lock for the storage facility in the room lockers, which was unexpected. The cage did not go under the bed when a guest was in the lower bunk - functionality issue. Guests didn't have the House Rules to hand about lights out, no noise after 10 etc, this would be handy in the bathroom and room door to prevent selfish behaviour of an anti social nature. E. g. A guest left water all over the bathroom floor and entrance to the bathroom, a trip hazard, and when asked to wipe it up politely, did not reply or action the mess.

Cool old building and good location, easy to walk to from the train station

Amazing decorations. The bathroom and toilet are in the bedroom for 10 people, it was difficult to use for turn and noise.