Shirley House 3 Guest House Self Catering

The house was spotless and clean you have a front room if you don’t want to sit in your room and a kitchen to cook your own food and washing machine and tumble dryer this was all noticed before I got to my room which was again spotless and warm exactly what you want after being outside the staff are super friendly and are willing to help with anything they can

Quiet,clean and had what we needed.not a 5star hotel but nice for the price.

The check-in procedure and information is impressive. We received email and code confirmation in good time and the instructions were clear. On arrival we felt unsafe and property looked unkept. We already decided not to stay. We entered the property to check if the inside was as photographed on Expedia. The interior and location of property is not as presented online; on road parking, off main road, untidy exterior, unsafe area, smell in property, interior not fresh and tired, bedding creased and uninviting, The photos online shows bright, fresh and modern property. This does not present what you see in reality. We were very disappointed when we saw the property and had not choice but to leave. This property is not a 3 star property but a 1 star property. The lady was unaccommodating when we called and argued with us and refused a refund. If this property looked like these pictures we would be happy to have stayed in this property. Misrepresenting your product for in this manner is a dishonest.

I didn’t like the set up

The serenity and also most especially the neatness

clear

Good option for getting to our cruise. Not super close to the terminal, but transit was easy

Make sure you read the instructions for your stay. My fault but I still expected somebody to be at the address after 1500. It is totally unmanned. If you do not have a phone to receive the code for the outer door and your room, you are in trouble. I do not have a phone and it was only through the help given by 2 strangers who phoned the owners that the son turned up to let me in. He was pleasant, but the problem still is, YOU MUST HAVE A PHONE TO RECEIVE THE CODES THAT AFTERNOON Nothing on the room (except TV) but there is a kitchen where there is a Fridge, Microwave, Tea , Chocolate etc.

Nice and clean inside. The exterior is not at all like the expedia.com picture, which made it a bit dodgy to find at night. No signage

If you are looking for cheaper no frills accommodation near the cruise terminals this is ideal and is in a fairly secluded spot. The entry instructions are a little confusing if you have never used this type of accommodation before. Full use of modern kitchen available. Only down side is shared bathroom not because i mind sharing its the fact that if everyone is showering 1st thing in the morning you might have to wait your turn

good

Very good customer service. The lady let us check in before the time us we arrived couple of hours earlier at no extra cost.

Overall really clean within house. The room was very compact..the side table was too big for the room Back garden could be tidier