What do past guests say about Thatchers Hotel?

Thatchers Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Thatchers Hotel

Name: Thatchers Hotel
Address: Guildford Road, Guildford, East Horsley, Surrey, England, KT24 6TB, Guildford Road, KT24 6TB, England
Rating: 7.8

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7.8

/10

Pleasant

882 reviews

What Guests Say About Their Stay

James

10.0

/ 10

Wonderful hotel, spacious tidy rooms, friendly efficient staff, good food, lovely garden

Ricky

10.0

/ 10

Great service from the receptionist to the bar staff, the room was perfect, well equipped little gym. Food was lovely. I was only meant to stay for 1 night but checked in for one more due to convenience and first night experience, Thank you 👌

Bethanie

10.0

/ 10

We had a lovely stay. The room looked like it had been recently refurbished and was in great condition. It had everything we could have asked for. The staff were all absolutely lovely and welcoming.

In the Area

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Guildford Road, Guildford, East Horsley, Surrey, England, KT24 6TB

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Thatchers Hotel is a hotel is located at East Horsley. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Thatchers Hotel

Guildford Road, Guildford, East Horsley, Surrey, England, KT24 6TB

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Discover More About Thatchers Hotel

General
Near Drift Golf Club

Location
Located in Leatherhead, Thatchers Hotel is in a rural location, a 2-minute drive from Surrey Hills and 12 minutes from Box Hill. This hotel is 7.8 mi (12.5 km) from University of Surrey and 8.4 mi (13.5 km) from Brooklands Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Surrey Hills - 1.8 km / 1.1 mi
Drift Golf Club - 3.5 km / 2.2 mi
Polesden Lacey - 5 km / 3.1 mi
Clandon Park - 6.3 km / 3.9 mi
Bocketts Farm Park - 6.6 km / 4.1 mi
Clandon Regis Golf Club - 7 km / 4.4 mi
RHS Garden Wisley - 7.5 km / 4.6 mi
Royal Horticultural Society Garden Wisley - 8.6 km / 5.3 mi
Painshill Park - 9.1 km / 5.7 mi
Leatherhead Museum - 9.6 km / 5.9 mi
Dorking Museum and Heritage Centre - 9.9 km / 6.1 mi
Stoke Park - 9.9 km / 6.1 mi
High Street - 10.1 km / 6.3 mi
Guildford Spectrum Athletics Stadium - 10.1 km / 6.3 mi
G Live - 10.2 km / 6.3 mi

The nearest airports are:
Gatwick Airport (LGW) - 32.4 km / 20.1 mi
Heathrow Airport (LHR) - 35.1 km / 21.8 mi
Farnborough (FAB) - 36.7 km / 22.8 mi
London City Airport (LCY) - 92.9 km / 57.7 mi

Facilities
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this Tudor hotel include complimentary wireless internet access and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Limited parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at Thatchers Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10 AM for a fee.

Rooms
Stay in one of 87 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

All facilities in Thatchers Hotel

Fitness Center

Functional Hall

Common Space

Lobby

Exterior

Transportation

Limited parking

Food and Drinks

Breakfast

Things to Do

Garden

Connectivity

LAN Internet
Free WiFi

General

Banquet

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Luggage storage
Express check-out
Multilingual staff
24-hour Receptionist

Business Facilities

Meeting rooms
Conference rooms

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Thatchers Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Thatchers Hotel	87
Number of floors in Thatchers Hotel	3
Another facilities in Thatchers Hotel	Limited parking, Breakfast, Garden, LAN Internet, Free WiFi

Frequently asked question in Thatchers Hotel

What are available facilities at Thatchers Hotel?

There are top facilites at Thatchers Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Thatchers Hotel?

The standard check-in time at Thatchers Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00

Does Thatchers Hotel provide breakfast?

Yes, Thatchers Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Thatchers Hotel

Thatchers Hotel has a 3.0-star rating.

How many floors does Thatchers Hotel have?

Thatchers Hotel has 3.

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More Reviews from Other Guests in Thatchers Hotel

Overall Ratings & Reviews Thatchers Hotel

Other sources (882)

7.8

Pleasant

From 882 reviews

Cleanliness

8.0

Room Comfort

7.8

Location

7.8

Service and Facilites

8.2

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Traveler Reviews Thatchers Hotel

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Top reviews

Sylvia

with Friends

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

My recent stay at Thatchers Hotel was a disaster. My husband and I stayed there last August and everything was great. I booked a twin bedded room and breakfast for myself and my friend in October 2025. Upon arrival we were allocated a standard double room. My main complaint was Breakfast, it had changed from waitress service to Buffet style. Tables not cleared. On the cold buffet no fresh fruit salad, meats, cheeses or croissants. On the hot buffet food served on cold plates. The food in the dishes was only tepid. On the 1st morning the eggs were like rubber and on the 2nd morning there was not much left but no staff were checking to make sure the food was replenished. Also there was an air-conditioning unit directly above the hot buffet blowing cold so the food was even colder. There was no freshly made tea or coffee but tea bags and sachets of coffee and a vacuum flask containing hot water. How can you make tea without boiling water? The rooms are not cleaned or clean cups, complimentary tea, coffee and milk replenished unless you hang a card on the outside of the room requesting the room to be cleaned. Surely it should be the other way around and only hang the card if you don't want anyone to enter the room. I feel very let down and embarrassed by the Hotel as I had told my friend how good it was.

James

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful hotel, spacious tidy rooms, friendly efficient staff, good food, lovely garden

Christina

with Partner

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

We arrived earlier than the check in time as had mailed the hotel a few days before to see if we could check in earlier but received a standard reply which did not answer our query. Reception unattended and had to wait about 15 mins for someone despite ringing bell and using the phone as instructed. Finally apppeared after the guest in front of us went to find someone and were told they would be out soon as they were making coffees. Were advised we could check in early but at an additional cost of £10 per hour which we declined as we were happy to leave our belongings in the car. When we did return to later in the evening again found reception to be unmanned and had to wait around 10 mins for someone to appear. Given a room on the second floor - the lift was not working, not an issue for us but could be for someone with mobility issues. The corridors were very hot. We had read reviews previously regarding the heat in the rooms and decided to bring our own fan, we are glad we did as the room was very warm. Room was lovely, clean and decorated to a good standard Decided to pop to the bar for a nightcap had one drink - bar had run out of Prosecco. Was instructed the bar was closing around 10.45, early for a hotel! Did had a good nights sleep. Shower very odd and ran hot and cold intermittently no matter what setting you had it on. Also no complimentary water in room All in all lovely hotel but would benefit from a more personal approach and a few tweaks

Thomas

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Pros: Clean, quiet, comfortable well maintained. Cons: No mini fridge, no bottled water, no air-conditioning (it was an exceptionally hot night).

Ricky

10.0

/10

We had a lovely stay. The room looked like it had been recently refurbished and was in great condition. It had everything we could have asked for. The staff were all absolutely lovely and welcoming.

Slagyan

6.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

We stayed at Thatcher’s Hotel (part of Surya Hotels) for three nights during half term. Overall, it’s an average hotel but offers good value for money. The rooms have been renovated and are modern and comfortable, and the beds were very comfortable which we appreciated. However, there were a few downsides. The room was extremely hot during the night, which made it difficult to sleep comfortably. Breakfast was average — nothing special — and dinner in the evening was also average but quite expensive for what it was. The location is on a main road near a petrol station, so it’s not the most scenic setting. You do need to drive to find somewhere nice for a proper walk. It’s also worth noting that during our stay we were the only guests with children, so it felt more like an adult-focused hotel rather than a family-oriented one. In summary, it’s fine for a short stay and reasonably priced, but don’t expect anything exceptional.

Louise

with Partner

8.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Spotless room.very clean

Jane

with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Lovely room, newly refurbished Bathroom had an excellent shower Great bar area and staff we so friendly!

Janet

Leisure Family

10.0

/10

Reviewed 36 week(s) ago

comfortable rooms, good breakfast

Stephen

8.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

All good

Helen

Friends and Family Family

10.0

/10

Reviewed 51 week(s) ago

Hotels.com verified review

Room brilliant. Perfect location for our needs. Food great and staff really friendly with outstanding customer service.

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Disclaimer

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