How many rooms are available at Thatchers, BW Signature Collection

Thatchers, BW Signature Collection has 87.

Are there any parking spots at Thatchers, BW Signature Collection ?

Yes: Yes, there are parking spots at Thatchers, BW Signature Collection

What do past guests say about Thatchers, BW Signature Collection?

Thatchers, BW Signature Collection is well-known for its Service and Facilites, Cleanliness, Location, as reviewed by verified Traveloka guests.

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Thatchers, BW Signature Collection

Name: Thatchers, BW Signature Collection
Address: Guildford Road, Guildford District, East Horsley, Surrey, England, KT24 6TB, Guildford Road, KT24 6TB, England
Rating: 7.6

Hotels

7.6

/10

Pleasant

792 reviews

What Guests Say About Their Stay

Helen

10.0

/ 10

Room brilliant. Perfect location for our needs. Food great and staff really friendly with outstanding customer service.

Emma

10.0

/ 10

Lovely old hotel with all the mod cons. Very comfortable rooms, easy parking and located close to West Horsley Place which we were touring the next day.

Shirley

10.0

/ 10

The hotel is in lovely grounds with easy access from the car park to reception. It is undergoing refurbishment and I think that will make it a very good hotel overall. The walk in shower was fitted to make it accessible, but the grouting is due for renewal. The lighting could be better in the room, plus a magnifying mirror would also be beneficial in the bathroom. It was quiet and the bed comfortable . I would recommend it for a short stay.

In the Area

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Guildford Road, Guildford District, East Horsley, Surrey, England, KT24 6TB

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

note: hotel was previously named Thatchers Hotel Thatchers, BW Signature Collection is a hotel is located at East Horsley. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Thatchers, BW Signature Collection

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What's around Thatchers, BW Signature Collection

Guildford Road, Guildford District, East Horsley, Surrey, England, KT24 6TB

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Discover More About Thatchers, BW Signature Collection

note: hotel was previously named Thatchers Hotel

Location

Thatchers, BW Signature Collection is a hotel is located at East Horsley.

About Thatchers, BW Signature Collection

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Thatchers, BW Signature Collection.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Thatchers, BW Signature Collection exclusively for you.

With all facilities offered, Thatchers, BW Signature Collection is the right place to stay.

All facilities in Thatchers, BW Signature Collection

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Hotel Services

Luggage storage
Express check-out
Multilingual staff
24-hour Receptionist

Food and Drinks

Breakfast
Bar

Connectivity

LAN Internet
Free WiFi

General

Banquet
Parking

Business Facilities

Meeting rooms
Conference rooms

Things to Do

Garden

Accommodation Policy & General Information in Thatchers, BW Signature Collection

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for cooked-to-order breakfast: approximately GBP 12.50 for adults and GBP 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:

16:00 - 00:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Thatchers, BW Signature Collection	87
Number of floors in Thatchers, BW Signature Collection	3
Another facilities in Thatchers, BW Signature Collection	Others, Smoke-free area, Safety deposit box, Luggage storage, Express check-out

Frequently asked question in Thatchers, BW Signature Collection

What are available facilities at Thatchers, BW Signature Collection?

There are top facilites at Thatchers, BW Signature Collection such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Thatchers, BW Signature Collection?

The standard check-in time at Thatchers, BW Signature Collection is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00

Does Thatchers, BW Signature Collection provide breakfast?

Yes, Thatchers, BW Signature Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Thatchers, BW Signature Collection

Thatchers, BW Signature Collection has a 3.0-star rating.

How many floors does Thatchers, BW Signature Collection have?

Thatchers, BW Signature Collection has 3.

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More Reviews from Other Guests in Thatchers, BW Signature Collection

Overall Ratings & Reviews Thatchers Hotel

Other sources (792)

7.6

Pleasant

From 792 reviews

Cleanliness

7.8

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

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Traveler Reviews Thatchers Hotel

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Top reviews

Terence

Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Our room was ok but in our daughters room the shower was cold and we couldn't get any hot water. it was reported to the reception but nothing was done. Also it was on the top floor, we will ask for a lower floor next time we go.

Christopher

Friends and Family

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast was limited and of poor quality! Sink plug was permanently stuck. WiFi was terrible. Window didn't close properly. Not good when near freezing outside.

Elizabeth

Leisure

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I was very surprised to be given a room in a separate out building, down a flight of steps or a long walk down the drive to get to a ramp, I am disabled and have a blue badge, the only available disabled parking bay was near the rear door of the hotel ie a long walk to the room I was given! I did ask for a room in the hotel but was told they were all taken

Caroline and Peter

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

N/A We did not stay for breakfast

katherine

Business

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

comfortable rooms, good breakfast

Stephen

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

All good

Helen

Friends and Family

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Room brilliant. Perfect location for our needs. Food great and staff really friendly with outstanding customer service.

David

Leisure with Partner

4.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Room had been revamped yet lighting in room lacked a lamp on the table/desk and mattress on bed was very poor quality

Emma

Leisure Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Lovely old hotel with all the mod cons. Very comfortable rooms, easy parking and located close to West Horsley Place which we were touring the next day.

Chris

6.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

The service was shocking; I had to wait 8 minutes for a table. Then the waitress started by saying We are busy, you will have to wait for your drinks. This is not what I expected, then to top it off, I had to wait nearly 45 minutes for a bowl of porridge.

richard

Leisure Family

4.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Uncomfortable bed, solid pillow, door rattling constantly, no plug in sink, amenities (e.g. fridge) removed with unsightly blanking plates, very dated

Shirley

Friends and Family

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Roger

Leisure with Partner

8.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

No lift No internet in our room Waiting staff were excellent

Rachael

8.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

We were lucky to have one of the refurbished rooms which was so lovely. Everything was clean, tidy and beautifully presented. The bathroom had both a bath and a shower and was quite spacious.We had some bar food and a drink which was nice and the gent behind the bar was very friendly and chatty. This is a very old building which I think adds to its charm. It is going through a renovation to put new life into an old building. The only improvement I think would be to the breakfast service. The staff were great and the food was lovely (and a great variety too) but the lids that you have to take off to access the food was troublesome and frustrating. If you were staying on your own you would struggle as there is nowhere to put the lid down to then use the utensil to pick up the breakfast item whilst holding your plate. It would be advantageous to have a hinged serving plate. The serving area seemed way too small for the restaurant area and covers. all in all it was a lovely stay and I would return.

Emma

Leisure Family

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

We had a very comfortable stay , the rooms are decorated to a high standard and the bathroom is incredibly clean. We are dinner in the restaurant , the food was of a good quality and value for money. Breakfast was ok.

John

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Caring staff

Daniel

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Food options were ok but no steak which was a shame. It was the first night for a new waitress, my girlfriend and I found the little bold man who was front of house quite patronising and loud in front on guests. Completely uncalled for and unprofessional

Anthony

Leisure Family

8.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Its a noce hotel, located in a historic building with beautiful surroundings. The room rates are also quite friendly

John

Leisure with Partner

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Property probably about 1910 to 1920. Very good condition. Looks and feels well maintained. Staff excellent. Very friendly. Food very good although Chicken Parmesan at dinner far too big a portion. Loved our stay. We will go back. John and Felicity Allen. We loved the hotel

MRS C

Leisure with Partner

8.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Unfortunately put in a room with other rooms being refurbished. Arrived after 4hour journey needed to rest but consistent banging and drilling which did not stop until just before 6pm although notice said work being done between 9 -5 pm. We seemed to be the only ones occupying a room in this section of hotel wasn’t told when we booked. Not one to make a fuss but felt like the poor relations!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.