THE HIDE

The room was okay and the shower was nice but nowhere does it say that there is no reception desk and it is a self check in. I had book two rooms and the self-check in could not cope with that. I ended up having to go and find someone as they would not come to the check-in area. Once I found someone, I was advised that check-in for multiple room bookings not working was a known issue! My interaction with the staff at check-in and check-out was not good they were dismissive and made us feel like a burden. I would not recommend The Hide.

Can't fault the room for the price, and that it was dog friendly. Interesting self check-in process - very impressed. Food in the pub was ok but expensive for what you got, also don't like when pubs advertise elements on a dish which you never end up getting. Build your own ice-cream was missing half the things you say you can get, brisket didn't have any sauce and the kids mac and cheese was surprisingly devoid of cheese! We ate elsewhere the second night but happy with the rooms and would stay again.

Room and bathroom clean. Comfy bed!! Pleasant and helpful staff. Ideal location for Chatsworth house

Plenty of safe parking onsite. Didn't have breakfast, but had fish n chips for supper and it was really tasty. Room and pub was well maintained and comfortable. Staff friendly and helpful. Reception is fully automated (no dedicated reception staff) but housekeeping and pub staff can provide some assistance. Ideal location for Chatsworth and the surrounding area.

Room was clean, had trouble getting hot water to shower in the evening. But soon resolved.

Lovely place to stay.

Surprisingly great. Really clean spacious room with comfortable bed and free parking. We ended up in an accessible room which looked really well designed. Only thing is to make sure you check in using the email they send as reception isn’t manned. You just find your booking and set up the room key. Very simple and efficient.

Overall good

Our room was lovely and spacious and finished to a high standard. The automated check in and check out worked really well and it was easy to find and park. Unfortunately, we had no hot water at all during our stay. Both myself and my husband had cold showers which ended our stay on a bit of a sour note. We had drinks in the restaurant in the ev

Room with a great simple heating system

Staff were lovely and the place was perfect for us. Clean rooms and very comfy bed

Great location for visiting Chatsworth House with helpful staff.

Warm, clean room. Very basic but fine as a place to crash for a night.

Breakfast was good but a bit expensive. The check in did not work abd there was no sign to say this which was annoying on arrival Some of the staff wrre lovely and really interested in the guest's experience. Everything was central from the hotel which was great

My stay at this hotel was awful. It was in the process of being renovated which, had I known in advance, I would not have stayed here. At around 7AM I was woken up by loud machinery directly outside my hotel room. The area outside the hotel was full of builders, The on site restaurant was shut and so there were no breakfast facilities, which I had been relying on being available. I was given an insincere apology and was refused a refund by the very rude staff member hiding in a back office. Not good at all.

Super clean and very quiet hotel

The fact that the hotel was undergoing refurbishment was not mentioned anywhere when booking. I was woken up at 7AM by loud machinery and builders directly outside my room. The restaurant was also closed for refurbishment and so there was no breakfast available despite the property advertising that there was. When I mentioned this to the reception staff, she was totally not interested and just stated that there would be no refund. The rudeness of the staff and the current state of the property made my stay very unpleasant.

Awful

A building site without a restaurant!

A disappointing stay mainly as a result of false advertising. The hotel is currently under refurbishment which means there is no breakfast, or dining facilities. The room itself was lovely, well decorated and comfortable no problem with that but we paid £221 for just a room and a bed! The hotel did contact us via email after I made my booking but I had booked a non-refundable stay so couldn’t change. They also did offer a takeaway breakfast option but as a family we wanted the chance to have a good hearty breakfast before a long walk and then the chance to relax in the restaurant in the evening. So for that really disappointing. Once finished I am sure this place will be lovely, but be warned until the 6 October there is no restaurant which is very different to the advertising on Hotels.com