The BoTree

Very nice room for the price and location. Staff was very professional.

Excellent Service

Beautiful hotel. Rooms are spacious and beautifully decorated. Check in and check out process was excellent. No lines to wait on. All the staff were friendly and extremely helpful. Would definitely stay here again. Wonderful location

The room is amazing plus the location of the hotel is super

Yes

Rooms are immaculate- after a bit of a rocky start in the wrong room type they made it right with a wonderful stay in a suite.

The rooms are always spotless and beautiful.

I had such high hopes for The BoTree London. After seeing countless influencers rave about this property on social media, I was genuinely excited to experience it for myself. The glowing reviews painted a picture of a sophisticated, peaceful retreat in the heart of London—exactly what I was looking for. What those influencers didn't mention (because they stayed before it opened) was that the hotel now has a nightclub in the basement, and it has completely transformed the guest experience. If you're planning a weekend visit to London, I strongly recommend looking elsewhere. The nightclub makes sleep virtually impossible on Friday and Saturday nights. The bass-heavy music travels through the elevator shafts to every floor, creating a constant throbbing that penetrates the rooms. Adding to the disturbance, you'll hear the accessible elevator announcements—"going up, going down, going up!"—echoing throughout the building as club patrons come and go. If your room is anywhere near the elevator bays, you will not sleep. The music doesn't stop until 2:30-3:00 AM, and then you're subjected to the aftermath: intoxicated guests shouting on the street, car engines revving, and vehicles blasting music as they pick up departing clubgoers. Expect quiet only after 4:00 AM. Our last night, the fire alarms went off, all the emergency doors closed. Some locked, including the one to the stairwell. I called this in from the room, but no staff were fielding calls.

Very nice hotel. Clean. Friendly staff. Great location

Very small room USB outlets weren’t working Service came by asap and provided extension cord

Great property in a very convenient location. Rooms were spacious and well appointed.

Beautiful hotel, great staff, amazing rooms , don’t bother with breakfast

The staff are incredible, thank you Stephen for being so kind and helpful. This is my new favourite hotel in London, incredible location, service, team and design!

The staff is what makes this hotel exceptional. Kind, courteous and attentive, in particular Khristina/Katarina (I forgot the name I’m afraid) who went above and beyond and upgraded us to a suite. It made our trip so special. The hotel itself is lovely, there are a few impracticalities in terms of design, but these are minor and didn’t impact our stay. The rooms were spotless and the staff were simply fantastic. By far, one of the best hotels we’ve been to in London and I will definitely be staying again.

Loved my stay. Everything about the hotel was absolutely splendid. stunning welcome space, cute christmas bow entrance with fabulous team and easy check in. well decorated room - lovely spacious set up, cosy beddings and large comfortable bed. sublimely delicious food, though i missed out on the Sunday Italian brunch. key cards only take you to your floor - great for security. all this awesomeness was wrapped up with the most wonderful room service - always happy to please without being pushy. The Botree was London luxury at its finest - glamorously unique. Perfect escape in the middle of London for solo travellers, couple away date or birthday treat Trust enjoyed my stay, thanks to the fabulous team. I will definitely be back.

Great room although strangely no closet. Very devoted service

emasculate rooms extremely friendly & helpful staff quick resolution however service charges are bit much and expensive breakfast

Great breakfast buffet. We loved the location and our room was chic and full of amenities.

Heating didn’t work. There was a high pitched sound coming from air conditioning unit. Maintanance was sent to fix it. Noise stopped but came back on twice during the night. I’ve stayed here so many times and there is generally something that goes wrong. The beds are so comfy and staff are very good which is why I haven’t gone somewhere else but I feel it’s coming to the end

Rooms great. Very poor service from staff for a five star hotel. Breakfast was bland and choice limited. Plus add a discretionary 5% service charge for non-existent service.