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The Castle Hotel
Hotels
8.6
/10
Very Good
183 reviews
What Guests Say About Their Stay
Dave
10.0
/ 10
Hotel is very clean, reasonably priced and the breakfast is good. Handy for the town centre and the historic walls for a walk.
Staff are super friendly and helpful. Stayed a few times now for work and always look to stay here when working in the area.
Frances
10.0
/ 10
Lovely room
Very tasteful decor
Although floor was sloped...
Had fabulous time at Karaoke finished off this morning with lovely continental breakfast lots of choice food very good quality. Staff lovely
Margaret
10.0
/ 10
Super choice of hotel as it is near the station, so it easy to get to & from.
It is also located a bit away from the main shopping area, so quieter than if nearer the town.
The staff too were very friendly & helpful.
In the Area
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103 Castlegate, Berwick-upon-Tweed, Northumberland, England, TD15 1LF
Main Facilities
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Restaurant
WiFi
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Available Room Types in The Castle Hotel
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What's around The Castle Hotel
103 Castlegate, Berwick-upon-Tweed, Northumberland, England, TD15 1LF
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Discover More About The Castle Hotel
Location
Staying at The Castle Hotel is a good choice when you are visiting Berwick-upon-Tweed.
About The Castle Hotel
The Castle Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Savor your favorite dishes with special cuisines from The Castle Hotel exclusively for you.
The Castle Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Staying at The Castle Hotel will surely satisfy you with its great hospitality and affordable price.
All facilities in The Castle Hotel
Others
Public Facilities
- Others
- Restaurant
- Coffee/tea in lobby
Food and Drinks
- Breakfast
- Bar
General
- Smoking area
- Parking
Hotel Services
- Welcoming drinks
- Front desk
Things to Do
- Karaoke
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Castle Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: GBP 20 per pet, per stay
- Service animals are exempt from fees
- Early check-in fee: GBP 20.00 (subject to availability)
- Late check-out fee: GBP 20.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
The front desk is open daily from noon - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Castle Hotel | 15 |
Another facilities in The Castle Hotel | Others, Coffee/tea in lobby, Breakfast, Bar, Smoking area |
Frequently asked question in The Castle Hotel
What are available facilities at The Castle Hotel?
There are top facilites at The Castle Hotel such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Castle Hotel?
The standard check-in time at The Castle Hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does The Castle Hotel provide breakfast?
Yes, The Castle Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Castle Hotel
The Castle Hotel has a 2.0-star rating.
How many rooms are available at The Castle Hotel
The Castle Hotel has 15.
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More Reviews from Other Guests in The Castle Hotel
Overall Ratings & Reviews The Castle Hotel
Other sources (183)
8.6
Very Good
From 183 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Castle Hotel
Number of reviews per page
20
40
Top reviews
Mrs Wendy A
Business
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Staff friendly and helpful...good places to walk out to
Dave
Business
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel is very clean, reasonably priced and the breakfast is good. Handy for the town centre and the historic walls for a walk.
Staff are super friendly and helpful. Stayed a few times now for work and always look to stay here when working in the area.
Norman
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very friendly staff, clean room, good size, good continental breakfast
Susan
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nice hotel in good location next to train station and short walk to centre of town. Good breakfast and room was clean and modern.
Frances
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Lovely room
Very tasteful decor
Although floor was sloped...
Had fabulous time at Karaoke finished off this morning with lovely continental breakfast lots of choice food very good quality. Staff lovely
Jaki
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
On the whole good stay. But…I believed there was free parking but I had to pay for parking at railway station opposite. And I believed I had already booked and paid for my dog but on arrival was told I owed extra. I booked through Expedia and was told by the staff at hotel that it was Expedia’s fault as they don’t take payment for dogs prior to the stay.
The breakfast was only continental which isn’t made clear when booking.
Read More
Margaret
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Super choice of hotel as it is near the station, so it easy to get to & from.
It is also located a bit away from the main shopping area, so quieter than if nearer the town.
The staff too were very friendly & helpful.
Bill
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Food was good
Dr David
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We stayed for 3 nights. The first night we were in room 14, which had a noisy extra fan outside our window. We complained and were move to the best room in the hotel. which gave us 2 splendid nights sleep/
Iain
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This would have been a 4 if it were not for the first night being in an airless cell-like single room. The double room was exponentially better. The b&b breakfast was a continental and the pastries and coffee were ordinary. On the plus side the staff were very helpful and the location excellent for the railway station and buses.
Read More
Jeanette. (Jan)
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The staff were 100and 50 percent absolutely fantastic. Nothing was a problem. I had Visa trouble and they could not do enough for me.
Verified traveler
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Good one night stay, ideal location for our purposes.
Susan
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Good location. Comfortable even though small with all the services, ie tea coffee fan tv nice touch small radio playing when entering. Hair dryer, shampoo etc.
good sleep as very comfortable bed.
Steven
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Good- friendly staff and clean
Bad- posting on hotels.com is misleading. They don't have free parking. Free parking on the street might be avaible. Crowded pay and display carpark nearby. They say breakfast is free and have a picture of a full English breakfast in their listing. But hot food is extra. There was a DJ in the bar on Saturday night. Volume was absurd. Had trouble sleeping.
Read More
Deborah
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The hotel is very well staffed and very well situated for public transport. Because I have orthopedic challenges, I found the lack of a lift to be disappointing, but that has more to do with me than with the hotel.
Jeanette
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The hotel was kept clean to a very high standard and all staff we met were exceptionally polite and helpful.
Verified traveler
Friends and Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
We had a lovely few days staying here. The staff were friendly, and the rooms were clean and comfortable.
A couple of things to note that aren't made clear in the listing: there is a £20 charge per dog, and while it says breakfast is included, this only refers to a continental breakfast—not a full cooked breakfast as the images might suggest.
That said, the continental breakfast was okay, offering a good selection of pastries, cereals, fruit, yoghurt, and toast.
Read More
David
Leisure
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
First of all, the staff were all hreat. The hotel room was an overpriced fire trap and very basic. The hotel was locked up and dark, bar closed too!, at 9:45 on a Saturday. Both mornings at breakfast, the first voffee cup i picked up hadn't been washed properly. I would not stay there again!
Tracey
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Beautiful property and the staff were wonderful, helpful and very thoughtful
Anthony
6.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Good location, nice staff,
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Castle Hotel
Other sources (183)
8.6
Very Good
From 183 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Castle Hotel
Number of reviews per page
20
40
Top reviews
Mrs Wendy A
Business
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Staff friendly and helpful...good places to walk out to
Dave
Business
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel is very clean, reasonably priced and the breakfast is good. Handy for the town centre and the historic walls for a walk.
Staff are super friendly and helpful. Stayed a few times now for work and always look to stay here when working in the area.
Norman
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very friendly staff, clean room, good size, good continental breakfast
Susan
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nice hotel in good location next to train station and short walk to centre of town. Good breakfast and room was clean and modern.
Frances
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Lovely room
Very tasteful decor
Although floor was sloped...
Had fabulous time at Karaoke finished off this morning with lovely continental breakfast lots of choice food very good quality. Staff lovely
Jaki
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
On the whole good stay. But…I believed there was free parking but I had to pay for parking at railway station opposite. And I believed I had already booked and paid for my dog but on arrival was told I owed extra. I booked through Expedia and was told by the staff at hotel that it was Expedia’s fault as they don’t take payment for dogs prior to the stay.
The breakfast was only continental which isn’t made clear when booking.
Read More
Margaret
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Super choice of hotel as it is near the station, so it easy to get to & from.
It is also located a bit away from the main shopping area, so quieter than if nearer the town.
The staff too were very friendly & helpful.
Bill
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Food was good
Dr David
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We stayed for 3 nights. The first night we were in room 14, which had a noisy extra fan outside our window. We complained and were move to the best room in the hotel. which gave us 2 splendid nights sleep/
Iain
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This would have been a 4 if it were not for the first night being in an airless cell-like single room. The double room was exponentially better. The b&b breakfast was a continental and the pastries and coffee were ordinary. On the plus side the staff were very helpful and the location excellent for the railway station and buses.
Read More
Jeanette. (Jan)
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The staff were 100and 50 percent absolutely fantastic. Nothing was a problem. I had Visa trouble and they could not do enough for me.
Verified traveler
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Good one night stay, ideal location for our purposes.
Susan
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Good location. Comfortable even though small with all the services, ie tea coffee fan tv nice touch small radio playing when entering. Hair dryer, shampoo etc.
good sleep as very comfortable bed.
Steven
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Good- friendly staff and clean
Bad- posting on hotels.com is misleading. They don't have free parking. Free parking on the street might be avaible. Crowded pay and display carpark nearby. They say breakfast is free and have a picture of a full English breakfast in their listing. But hot food is extra. There was a DJ in the bar on Saturday night. Volume was absurd. Had trouble sleeping.
Read More
Deborah
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The hotel is very well staffed and very well situated for public transport. Because I have orthopedic challenges, I found the lack of a lift to be disappointing, but that has more to do with me than with the hotel.
Jeanette
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The hotel was kept clean to a very high standard and all staff we met were exceptionally polite and helpful.
Verified traveler
Friends and Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
We had a lovely few days staying here. The staff were friendly, and the rooms were clean and comfortable.
A couple of things to note that aren't made clear in the listing: there is a £20 charge per dog, and while it says breakfast is included, this only refers to a continental breakfast—not a full cooked breakfast as the images might suggest.
That said, the continental breakfast was okay, offering a good selection of pastries, cereals, fruit, yoghurt, and toast.
Read More
David
Leisure
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
First of all, the staff were all hreat. The hotel room was an overpriced fire trap and very basic. The hotel was locked up and dark, bar closed too!, at 9:45 on a Saturday. Both mornings at breakfast, the first voffee cup i picked up hadn't been washed properly. I would not stay there again!
Tracey
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Beautiful property and the staff were wonderful, helpful and very thoughtful
Anthony
6.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Good location, nice staff,
Number of reviews per page
20
40