The Chilterns Fox

Beware - there is no wifi! This is not obvious in the advertising. No TV channels - the smart TV needed wifi. There is no reception so arrivals and departures are haphazard. No breakfast available (by 0800 when I left). I was locked out of the main building in the morning so had to leave my key in the room and go without 'checking out'. Before arrival, I received a message to say there is no alcohol licence. The owner denied this and stated that this was not instigated by him and that alcohol was indeed available. Dinner was in an empty, dining room. The menu and service didn't inspire confidence so I ended up eating elsewhere. Renovations are ongoing. Paper on the floor in the bar etc. It is a shame as the room was nicely presented and the bed was comfortable. Too many problems to call it a 'hotel' I would use again or recommend to others.

Said they hadn’t received the notification of my booking so had to prove it with the confirmation email. A really unfriendly welcome. Having been emailed after I had booked to say to bring my own wine to the restaurant (they had no alcohol licence), they then tried to make me pay it and denied that I had been told there was no alcohol being served so I had to show him the email the hotel had sent to make myself believed, point out the large sign by the bar that said to BYO and the fact that the waitress had provided glasses. Made to feel like I was a liar and an inconvenience (even though I was the only one there!). A really uncomfortable experience. However the room itself was lovely, the food on the one occasion I ate there was great and with a little light, heating, atmosphere and music, it could have been lovely so maybe my experience was down to one individual. Had they behaved differently this could have been a very positive review.

Arrived at 4.30pm to check in on pre booked room and told that there wouldnt be anyone there until 8pm. So i ended up leaving this is ridiculous especially when they know someone is arriving,

Have stayed at the fox a few times over the years it in a great position at junction 5 of the M40 The room i stayed in had been refufurbished and restaurant had recently been refurshished I would recommend the hotel maybe as a stop before getting into London

Booked last minute as location close to Lapland UK prior to visit, after traveling from the north of England.

We stopped here as it is very convenient to the M40. We loved the charm of the building and the decor of the room we had was tasteful and beautiful ( Stag). Our ground floor room had a lovely open outlook over fields. Large bathroom. We had dinner in the restaurant which we really enjoyed although the hotel was very quiet. The owner could not have been more attentive. Lovely stay and good value for money.

Very friendly staff and very welcoming.

No food available or drinks Had to drive miles to get food Nothing mentioned in the details that there was no food available

The property was empty then I arrived with all doors locked. Had to book elsewhere at more expense

Great overnight

Cancelled on afternoon of booking

Recently changed hands and the new owners are not up and running fully yet. Room is nice but the bar was closed as no licence yet and no one around in the morning to sort breakfast that I was told was 8.30. The place had all the lights out and was deserted and clearly not going to be doing my breakfast. I left hungry.

I had an extremely disappointing and unsafe experience at The Chilterns Fox. With no dinner available at the hotel, I went out to eat elsewhere, only to return and find all the doors locked, the lights off, and no staff present. There was no contact number provided, leaving me stranded and unsure of what to do. I even had to call the police for advice. Desperate for help, I approached a neighbor, who informed me this has been a recurring issue for weeks. Guests have been locked out with no way to re-enter. The lack of customer service and basic safety measures is shocking. As a young woman traveling alone, I felt especially vulnerable. When I finally managed to speak to the owner, their response was dismissive and uncaring. It was simply too scary to stay another night, so I left the next day and booked into an alternative hotel for the rest of the week. This hotel offers no dinner, no bar, no breakfast, and absolutely no sense of security. I cannot recommend it to anyone.

On arrival it was a poor check in experience a table in the bar that can’t sell alcohol as it has no licence. No information as to breakfast times etc. So didn’t have it. Room was very nice but cold had to ask for heating to be put on in hotel. Went out for a meal got back at 830 from door locked. Had to bang on window to get attention. Staff have no clue how to do service. I also kept getting messages saying my room had been cancelled which it hadn’t.

Seemed very much unloved Booked a double room, and was escorted to a single. Room was extremely cold! Was it cheap for the area, yes. But would I stay here again, no.

Unfortunately for some reason the new proprietor was waiting for the alcohol license to be completed. So bar was closed, something that Expedia should have mentioned as part of the booking.

A very helpful team for my late arrival. Everything was out in place and room access was straightforward. The room had a comfortable bed, a great TV, fridge and a good shower in the bathroom. The hotel was quiet at night which led to a great night’s sleep. Thank you The Chiltens Fox. I’ll be back.

Watch the tv series faulty towers, then you'll know what to expect. Pub has so much potential but.....

New owner is struggling to get staff and run the place. As a result the service is nothing short of awful. Only one beer on the bar, no staff so VERY poor breakfast service - 40 minutes and we were the only customers. No tea/coffee as “bar staff haven’t turned up”. Chef (young guy on his phone all the time) apparently could not make tea, the kettle was missing from our room even though we asked for one to be found, so not a great start to the day. The hotel/pub is NOT ready for any guests so in my opinion should cancel all bookings until such time they have the basics right of any hospitality business. Go elsewhere until they can offer any level of acceptable service.

Booked this hotel last minute as a stop over on the way to London and glad we did. The room was exceptionally clean and tidy as well as being well decorated and comfy. Quaint little bar and restaurant is attached, we didn't eat but did enjoy a drink in the courtyard style patio. We were given a ground floor room (named wisteria) that was a great size with a huge bathroom, the room had a smart TV and some very welcome air-conditioning during a heatwave. Would definitely stay again and even considering stopping on our way home.