What do past guests say about The Q Hotel?

The Q Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

SGD | EN

Support

Search Hotels

The Q Hotel

Name: The Q Hotel
Address: 12 Queens Road, Shanklin, Isle of Wight, England, PO37 6AN, 12 Queens Road, PO37 6AN, England
Rating: 8.2

Hotels

8.2

/10

Very Good

95 reviews

What Guests Say About Their Stay

Jane

10.0

/ 10

Lovely hotel, owners and staff lovely, friendly and helpful, great breakfast, will be going back at some point

Verified traveler

10.0

/ 10

This charming boutique hotel exceeded my expectations. From the moment I arrived, the service stood out—especially the kind receptionist who helped with my luggage after a long journey. The hotel feels like a hidden gem, with its cozy, elegant décor, velvet sofas, and soft music creating a peaceful atmosphere. The garden is beautifully kept, featuring loungers and a partial sea view, while the pool, jacuzzi, and sauna were perfect for relaxing. One small downside: a few guests took towels and blankets, which was disheartening, especially for a family-run place that puts so much care into every detail. Breakfast was a highlight. As someone who’s gluten- and lactose-free, I was impressed by how easily and kindly the staff accommodated me—and the food was delicious. My room was spotless, the shower worked perfectly, and I appreciated the personal touch of the animal-loving owners. I’d absolutely return. This isn’t just a hotel—it’s a welcoming retreat with heart

Andrew

10.0

/ 10

Only spent a night after a late arrival, so not much time to experience the place fully, but the night and breakfast I had were truly excellent.

In the Area

See Map

12 Queens Road, Shanklin, Isle of Wight, England, PO37 6AN

Main Facilities

Swimming Pool

Restaurant

WiFi

Staying at The Q Hotel is a good choice when you are visiting Shanklin.

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around The Q Hotel

12 Queens Road, Shanklin, Isle of Wight, England, PO37 6AN

Discover More Places

Discover More About The Q Hotel

Location

Staying at The Q Hotel is a good choice when you are visiting Shanklin.

About The Q Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Q Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

With all facilities offered, The Q Hotel is the right place to stay.

All facilities in The Q Hotel

Others

Things to Do

Romantic proposal packages
Beach umbrella
Garden
Spa
Outdoor pool
Sauna
Pool sun loungers

General

Reception hall
Parking
Smoking area
Fireplace in lobby

Public Facilities

Others
Coffee shop
Coffee/tea in lobby

Hotel Services

Wedding service
Express check-out
Front desk

Food and Drinks

Bar
Breakfast

Connectivity

Free WiFi

Business Facilities

Meeting rooms

Accommodation Policy & General Information in The Q Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for continental breakfast: approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children
Pet fee: GBP 25 per accommodation, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

The front desk is open daily from 10:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:

Dining venue(s)

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:30 - 19:00

Check-out:

Before 10:30

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time	From 14:30 - 19:00 - to 10:30
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Q Hotel	31
Another facilities in The Q Hotel	Romantic proposal packages, Beach umbrella, Garden, Spa, Outdoor pool

Frequently asked question in The Q Hotel

What are available facilities at The Q Hotel?

There are top facilites at The Q Hotel such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Q Hotel?

The standard check-in time at The Q Hotel is starting from 14:30 - 19:00 while the latest check-out time is at Before 10:30

Does The Q Hotel provide breakfast?

Yes, The Q Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Q Hotel

The Q Hotel has a 3.0-star rating.

How many rooms are available at The Q Hotel

The Q Hotel has 31.

See All

More Reviews from Other Guests in The Q Hotel

Overall Ratings & Reviews The Q Hotel

Other sources (95)

8.2

Very Good

From 95 reviews

Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.8

Sort by

Most Relevant

Preferences

See All

Traveler Reviews The Q Hotel

Number of reviews per page

Top reviews

Kaye

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

On first sight everything looked great. Funky interior in seating area near bar etc. Our room however was not up to scratch. Leftover hairs in the corners of the bathroom. Headboard and lamps not been Hoovered or dusted. Spray from other people's toothbrush not been cleaned on walls near sink. I told housekeeping and they did come to rectify however not the toothpaste spray or to my overall satisfaction. There was also a long hair wrapped in the toast holder at breakfast.

paul

Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Really nice hotel great facilities and in a great location would recommend

Andrew

Business

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Stayed here and the shower was broken

Dilya

Leisure with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Overall experience was ok, but i'll look for something else next time. Negatives: Very tiny room and bathroom, in poor condition, could barely move around. We were put into a room at the back of the property (like an annex) although the hotel didn't seem busy at all, possibly because we were with our dog, but you'd think you get a slightly bigger room at least. Staff is polite but not welcoming, I felt like I was doing them a favour by being their guest. Positives: Close to the village, beach, restaurants/pubs. Lovely interior in reception/lobby area and nice bar.

Russell

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Ok hotel . Great location. Parking worked well. Nice bar. Only one breakfast price made for an expensive option if you wanted something light - eg scrambled eggs on toast. Shower - poor, both water pressure and temperature rubbish, and when asked pretty much told that’s how it is in our room. TV use too complicated ! Pleasant enough stay but unlikely to return.

Verified traveler

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel, but the bedroom that we booked had a very firm mattress and pillows so not comfortable for us. The noise from the room above kept us awake. The television when we did decide to watch it was very hard to use and took a long time to work out with no instructions. The fair haired lady in reception was not very friendly. Breakfast was very good and the general areas of the hotel very smart and comfortable.

David

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Convenient location for old and new town centres and Lift to seafront.

Verified traveler

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel and friendly staff

Donald

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Comfortable bed

Tony

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Has swimming fool, hot tub and sauna.

Jane

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel, owners and staff lovely, friendly and helpful, great breakfast, will be going back at some point

Mia Mayixuan

Leisure

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Decent single room given the price and breakfast is great

Sharly

Leisure with Friends

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The Q Boutique Hotel - I thought that this was the QHotel chain but realised on arrival it wasnt! Having a pool and hot tub was great - made the holiday! All the furniture at the hotel was lovely vey chic! The bar area was nice. Breakfast was great! Rooms poorly decorated, BE WARNED…water pressure for the shower was a trickle, tv in room was too big as a standalone tv and was huge (need a smaller tv and on the wall). Squeaky and uncomfortable bed.

Verified traveler

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Christopher

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

hot tub wass good

Martin

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Our stay at the Q overall was lovely. The hotel its self is of a high standard. The decor is amazing and the breakfast is banging. My only gripe would be the room. It was very small and there wasn’t a lot of room to move around. The free standing tele is so big, it takes up to much room. The basin was in the bedroom. The shower was very small. I think more attention needs to be put into the rooms to give more space to customers. Probably, easier said than done in an old building. But, saying that we would stay again. The staff were great and very friendly. Thank you.

Andrew

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Only spent a night after a late arrival, so not much time to experience the place fully, but the night and breakfast I had were truly excellent.

Barbara

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The room was clean and very comfortable. The staff were very friendly. The breakfast was very nice and the beach was only a five minute walk from the hotel. The bed was also very comfortable. I used the hot tub and the sauna and thoroughly enjoyed both. I would recommend it to my family. Thank you for a wonderful stay.

Joan

Leisure Family

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Q for quirky decor. Room 10 was about the size of a sea cabin. "Compact" is being generous.It suits single ocupancy only. Bar area comfortable. Good choice of drinks. Hotel is close to the sea front so convenient.

Verified traveler

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Really lovely family hotel - fun decor, nice pool, good breakfast. Only issue is our room was very small and in the heatwave it was unbearably hot!

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.