The Stones Hotel

Clean basic rooms with good beds and a decent shower Good staff but clearly under trained. Being unable to open a bottle of wine , pronounce the names , serve the wine and present a bill should be easy fodder Reception tried hard to please us and were attentive. Everything seemed focused on weddings and the wedding guests keep you up chatting outside late . Get a room off the front for peace and quiet

It was ok and clean and comfortable, I was hoping that there would be food available or room service but not during the day, plenty of parking and was quiet, I would recommend for a short stay as convenient for Salisbury and surrounding area. the room was a good size.

Staff are exceptional. It’d be nicer if room was airconed but otherwise loved everything

We had a 3 night stay at The Stones Hotel Salisbury. The Receptionist Angelina (I think) weekend 13 - 15 July - was excellent She had a sincere smile. She was professional and very helpful. It was extremely hot and she arranged for a fan to be provided. A very pleasany lady. The Executive Double room is roomy with a fabulous large bed with very comfortable quality cotton bedding. The bathroom is a nice size with a large walk in shower cubicle. The overhead rain shower is powerful and large with an alternative hand shower all very simple to use. We were visiting friends who insisted we eat with them so we cannot comment on the restaurant or the food but the menu is extensive. All in all a very nice place to stay and we will return in the future.

Clean and comfortable had to get room swapped as no hot water. Had free breakfast and a drink for our inconvenience Staff dealt with it very quickly and smoothly

Such a great place to stay when visiting Stonehenge and surrounding area. Lovely room, very kind staff, and convenient location if you have a car. Would definitely stay here again when in the area.

Could of done with a hoovering as after my shower my feet picked up alot of dirt from the carpet. Alot of noise from outside in the morning and some drunken fool making alot of ruckus late at night with his shouting Shower was nice but limited on the temperature. Located on a main road with petrol station close by. Staff were friendly and welcoming

Staff was nice enough. Dinner in the restaurant was meh for the pricing. Ordered a steak and kidney pie. What we got was a mushy gravy in the crust. Didn’t eat any but they wanted to charge us for it anyway. Otherwise it’s a clean hotel.

I've stayed here many times over the years, nothing much has changed since my last visit, the rooms, food and most of the staff are good, however on this occasion I had an issue with my door access lock, one evening I couldn't gain access to my room, unfortunately the person in charge didn't handle the situation well, she clearly doesn't have any hospitality experience or customer facing skills, she eventually got the manager in from home and they did manage to open the door before a locksmith was going to be called, I didn't get any apology for having to wait an hour when I needed to get to bed. As I've mentioned before, this place could be very good if the right management were in charge.

There was plenty of parking and the price was perfect!

This is our forth stay at the Stones, nice hotel, staff are very friendly, bar area is comfortable. I do wonder why when most people share a room they only put one chair in them ? Also a few polite notices in the hall ways to remind other guests to be quiet when walking past the rooms ? That said we would recommend this hotel.

Hotel is great. Easy to find and has all the facilities you need.

Nice clean, comfortable room. The sound of doors being opened/closed outside in the corridor seems extra loud for some reason. Maybe it’s just where my room was situated but yeah. Found it hard to sleep with all the clicking and closing of doors.

The room was nice and clean. Very basic unfortunately. Gorgeous view from our room. Bed was so comfy. Staff were really friendly and helpful.

Was okay. Would stay there again.

Good food, has a bar, bed is comfortable, shower was wonderful

There was not adequate staff for the services. Both times we attended the restaurant for dinner, we waited nearly an hour & our food order was wrong. The price of the food was steep for the quality. The staff was annoyed with our questions.

Have stayed at hotel before. The staff are very friendly professional and helpful, this was one of the reasons for booking again. Plenty of on site parking. We will use the hotel again.

The hotel is pleasant and is in a great location. The rooms were basic but clean. On arrival the member of staff on reception didn’t have a lot of knowledge when being asked questions. Breakfast times as one example and had to go and find out. Perfectly polite but just not very informative or seemed confident in her role. Breakfast on our first morning was a little strange being asked what we wanted to eat before we’d even sat down. The bacon had a funny after taste and the mushrooms were from a can and not very nice. We didnt have breakfast there again and wish we had t spent the morning on the one for the first morning and gone elsewhere. When asking for a drink from the bar at 2pm with our group of friends I had to ask the person on reception as there was no one at the bar and I was told that it was not possible as there was nobody from catering to serve us. She did then attempt a coffee for two of us and we had to send one back as it tasted like burnt milk. We also were made to feel like we were just an inconvenience even asking for a drink. All in all there just weren’t enough staff and one person on duty for the entire hotel lounge, bar, restaurant, just wasn’t enough. Such a shame as it has so much potential.

Great location for Salisbury just £11 in a taxi. Great rooms very comfortable and super friendly staff.