Trinity Guest House

I haven't received the email with the key code yet. When I managed to reach the responsible person, they sounded frustrated on the phone, as if it was my fault they hadn't fulfilled their responsibilities properly The advertisement was ambiguous, and I wasn't aware that the bathroom was separate. Additionally, the room wasn't clean, and the towels provided were dirty, so I had to get my own. The heating wasn't functioning, and it was uncomfortably cold. I had to sleep with a hoodie, but I was still cold.

Lee seemed nice that owned or run it but we never meet him just talked on the phone and was willing to let us stay a few hours over check out time for free which was nice of him But the shower head was really dirty it was that bad the water only come out of half of it the hole bathroom wasnt that cleane too and there was half of loo roll oh and not hot water it did warm up for about 10 minutes so we didnt shower all weekend just washed in the sink cos that had hat water The bedroom when you walked in looked ok but not worth the money as its dated and there was a bigs water or damp patch on the ceiling it was a a lot of money for what it is

Value for money, in these days of ever increasing costs (particularly hotel stays, whilst working away from home) was great. I’ve paid similar prices and regretted it. This place was perfect. Love the self check-in too. Many thanks.

Started very bad - big mix up as there was NO key in my little keysafe, and the man on phone even thought I'd took it out myself!!! A 30 min wait was then had, hanging around for another man to bring the key. A farce which could have been avoided!!! But when he arrived, he was great and sorted me out asap. BUT once I was in my room, I was satisfied. Man had come from miles away - respect! Room was big and large, comfy bed. But room smelled of smoke. Not good. No teabags in the room either and no milk. Coffee cream was around a year old? The little things count!!! And such a simple thing to fix too... Finally, great shower but shower head needs a good clean. Another simple thing to fix. However, for the cost of this hotel, I was pleased. Cafe next door lovely too. A map to find car park is needed. Almost impossible to find on your own!!! Here is my benchmark - would I stay again? The answer is YES... as despite the above i was very happy with my room, cost and service!

No heating in the bedroom, the carpet hasn’t been vacuumed, hot tap broken.

Not too bad apart from ,Outdated decor, one plug socket in whole room , tv not working, out of date milk sachets, tea mug and spoon not washed or changed during 2 night stay, noisy inconsiderate guest shouting in next room and leaving extractor fan on in bathroom humming really loudly , had to pull bed to opposite wall to get any sleep, fire doors with really over strong springs that slammed everywhere anyone went and a guest who arrived after long flight in the evening was left to sleep in the lobby by the manager , but location was quiet and near sea front so that was one good point ?

nice friendly place, close to the beach, pubs and restaurants very close

Very disappointed at the lack of contact from this place. No one to check us in. Had to rely on a neighbour to help us find where to get our keys. Which was from a shack on a street. Where we were handed a bag of ‘breakfast’ which included a can of tango! Contacted the owner with no response. Wanting a full refund.

Not as good as last time I stayed Shower didn't work properly and bath plug was nowhere to be seen (shower over the bath). Breakfast was very poor little choice not helped by Chef bringing out roasted beef which smelt delish but no cooked breakfast available.

It was January & the heating wasn’t on!

Stayed on a Saturday night and was lovely hotel in old building with rustic charm but modern facilities. Lee the owner made us feel very welcome. Comfy bed, nice shared bathroom and plenty to eat for continental breakfast included. Great stay on way up to lindisfarne.

Nice contractors bed and breakfast but never saw the owner at all during my stay The nice owner of the Trinity coffee shop contacted the owner to help my get into my room and helped me with my case The next door neighbours a church and two minutes from the sea front

I booked the hotel but when I arrive they said there were no rooms at that hotel because the maid didn't come. They told me to drive to another town and stay in their other hotel. As a result, I didn't get my break by the seaside. I was disappointed.

Good quiet location near church and comfortable bed room 7 at top .Bathroom clean but very noisy extractor fan . Incorrect wifi password in guest manual rather annoying . If having breakfast after 8am suggest go to tea room next door for extra £5 .

Few things not right but all due to being out of season but did get an upgrade so swings and roundabouts; tip though make sure you pack a working phone charger I paid £15 for a cable!!!! Hope to go back in the summer

Booked via Hotels.com late evening. Took booking and payment however I couldn't access the venue to check in. No contact or refund from venue. Disgusting to allow my booking to be taken if access is unavailable single woman on own stranded outside without a room!!

Good hosts, cooked breakfast only served between 6 and 7 am not a good idea.

Had a nice stay in hotel very clean and tidy nice breakfast but was only warm but otherwise excellent value for money

Not the guest houses fault but I did expect a bathroom in my room. Hotels.com description of part open bathroom, means only a hand basin. The room was clean bed reasonably comfy. Skylight into room though let light in from the passage which was on all night. Shared bathroom was large and clean but no plug in the handbasin there, nor in the one in my room. Free WiFi worked fine. Friendly lady made a nice freshly cooked full english breakfast, Would have been good to know they actually do have some parking available as parking outside is permit only.

, shower in room not working, no intentions of getting it fixed. Breakfast room looked like a bomb site from contractors and no member of staff to help with breakfast. Could not find any clean cutlery or cups. We Moved rooms but ended up using communal facilities Not something you want to do when your in your 80's. Terrible experience and will not be staying here again.