Wards Hotel

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8.0
/10
Very Good
194 reviews

What Guests Say About Their Stay

Joyce

10.0
/ 10
Rooms spacious and clean. No Air Conditioning but outside night temp 70 degrees. Had windows to open. Good value for price. 15 minute drive to port to catch cruise ship. Would definitely book again if in area.

Mark

10.0
/ 10
Used the hotel as a night stop before an early ferry. It served thus purpose well was clean fidy with an easy check in helpful manager / owner. The hotel is a little dated but tidy and great for our 1 night stay only 15 minutes from either the ferry or eurotunnel.

Joseph

10.0
/ 10
Quaint wonderful restored in wonderful condition. Fantastic proprietor who attends to your every needs. Bountiful English breakfast. Dinner was superb. Enjoyable stay. 👍
In the Area
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39 Earls Avenue, Shepway District, Folkestone, Kent, England, CT20 2HB

Main Facilities

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Restaurant
Parking
WiFi
Wards Hotel is located in area / city Folkestone.
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What's around Wards Hotel

39 Earls Avenue, Shepway District, Folkestone, Kent, England, CT20 2HB
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Lobby Wards Hotel
Lobby 2 Wards Hotel

Discover More About Wards Hotel

General
Near Leas Promenade

Location
When you stay at Wards Hotel in Folkestone, you'll be near the beach, within a 10-minute walk of Lower Leas Coastal Park and Leas Promenade. This hotel is 11 mi (17.6 km) from White Cliffs of Dover and 0.6 mi (1 km) from Radnor Park Dog Exercise Area.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lower Leas Coastal Park - 0.5 km / 0.3 mi
Leas Promenade - 0.6 km / 0.4 mi
Leas Cliff Hall - 0.8 km / 0.5 mi
Sandgate Beach - 0.9 km / 0.5 mi
Radnor Park Dog Exercise Area - 1 km / 0.6 mi
BuildKent Stadium - 1.1 km / 0.7 mi
Step Short Memorial Arch - 1.2 km / 0.8 mi
Church of St Mary and St Eanswythe - 1.4 km / 0.9 mi
Folkestone Museum - 1.5 km / 0.9 mi
Leas Lift - 1.6 km / 1 mi
Quarterhouse - 1.7 km / 1 mi
Sandgate Castle - 1.7 km / 1.1 mi
Folkestone Harbour - 1.8 km / 1.1 mi
The Tower Theatre - 1.9 km / 1.2 mi
Folkestone Beach - 2.2 km / 1.3 mi

The preferred airport for Wards Hotel is Gatwick Airport (LGW) - 120.4 km / 74.8 mi

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall.

Business Facilities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Dining
You can enjoy a meal at Earls Restaurant serving the guests of Wards Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.

Rooms
Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

All facilities in Wards Hotel

Functional Hall Wards Hotel
Functional Hall
Common Space Wards Hotel
Common Space
Lobby Wards Hotel
Lobby
Exterior Wards Hotel
Exterior
Bedroom Wards Hotel
Bedroom

Transportation

  • Secure parking
  • Limited parking

Things to Do

  • TV lounge
  • Garden

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Fireplace in lobby

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Luggage storage
  • Porter
  • Multilingual staff
  • Wedding service

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Wards Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
, The front desk is open daily from 2:00 PM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 21:00 - to 11:00
Available rooms at Wards Hotel
10
Another facilities in Wards Hotel
Secure parking, Limited parking, TV lounge, Garden, Snack bar

Frequently asked question in Wards Hotel

What are available facilities at Wards Hotel?
There are top facilites at Wards Hotel such as Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Wards Hotel?
The standard check-in time at Wards Hotel is starting from 14:00 - 21:00 while the latest check-out time is at Before 11:00
What is the star rating of Wards Hotel
Wards Hotel has a 3.0-star rating.
How many rooms are available at Wards Hotel
Wards Hotel has 10.
What do past guests say about Wards Hotel?
Wards Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Wards Hotel

8.0
Very Good
From 194 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

7.8

Service and Facilites

8.8

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Traveler Reviews Wards Hotel

Number of reviews per page
20
40
Top reviews
Gill
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There was no breakfast or bar as they stated it was being refurbed. Though midweek no one was in there and they had definitely not even started. No contact number was given, could not get into the hotel, a guest outside contacted the person to let us in. The place was more like a hostel or HMO. Think was used by asylum seekers to. Plaster off the walls and smelt. Lights not working in the corridor to our room. The window sash broken, the windows has to be propped up by wood. Windows rotting. Shower and toilet room was awful. Sink was propped up on wood. Only good thing it did have heat but no pressure. Carpet fraying and not cleaned round edges. Mold in cupboard so I just left suitcase on top of moldy bedding and used it from there. Base of bed was marked terribly. One positive was the TV, had neflix etc. Also a microwave in room. Gave me extra milk when asked but it had gone off!!!! Did supply a fan as was so hot. Only there 3 nights thank god, never again. I did take a video but there is no where to download it on here.
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David
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Absolutely awful, the guy emailed me at 10.40pm the day before I'm due to check-in to tell me he needs to cancel my booking due to an issue with my room. Fair enough I thought, inconvenient but it happens, except I had a mate staying in the same place, he had to move rooms, again a problem with his room too, after some digging, man on site scenerio and reading others experiences it turns out there was a water leak weeks before I was due to stay so why cancel my booking so late and by email knowing full well he didn't have a room for me, and being soo late in the evening last minute bookings cost twice as much so it's a lose lose situation. To add insult to injury he then processed my payment, taking the full amount even though he knew he had cancelled my booking and I never checked in! Absolutely ridiculous, trying to steal my money. My advice would be to steer clear, there are many other hotels in the area some are actually cheaper.
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Daniel
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It's pretty rundown, reception area was locked, the person didn't introduce themselves just wanted to see my ID, smelt of dog, residence live on site, some had dogs (barking in the early hours), no access to bar or food at the hotel as they were closed for refurbishment. The room wasn't too bad just a old/rundown ceiling looked to be leaking water. However, bedding seemed fresh & shower worked. Parking was quite tight as it's not big & some had decided to park inconsiderately
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Klaas
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The front door was locked. There was a note stuck to the door stating ‘restaurant and kitchen closed due to refurbishment and query’. The owner was walking around the back of the building. There was absolutely no indication that he was the hotel owner. He handed us a key to a room at the back, upstairs in the building. The corridors smelled musty and stuffy; the light in the corridor was broken, so we could barely open the door. The building was neglected both inside and out. There were no other guests, and the reception was closed. We were able to sleep in that very small room. Separate beds were not available. This did not match the information on the website at all.
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Stuart
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cancelled the day of visit en-route by e-mail - leak from bedroom above.. had to find another hotel and pay double for short notice
Joyce
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Rooms spacious and clean. No Air Conditioning but outside night temp 70 degrees. Had windows to open. Good value for price. 15 minute drive to port to catch cruise ship. Would definitely book again if in area.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The room was super hot even with all the wondows open. The hotel needs a lot of tlc. The plumbing was really noisy, the decor was old and worn, and thd bed was so hard and uncomfortable.
Marcus
icon-with Partner
with Partner
6.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

The hotel is easy to find and has a decent sized car park at the rear of the building. The outside looks tatty and the adverts/awards in the windows are all dated. We checked in with no problems and the guy was very helpful although he wasn't based on site and closed reception as soon as we had our keys. This was unfortunate as once we got to the room we realised we didn't have the wifi code. The hotel number was permanently engaged and there was no sign of anyone on the ground floor. The room was clean, reasonably modern, spacious and had a desk for working. There was no internal lock or bolt on the door which was frustrating and there was also no pole to adjust the venetian blinds to close them, which meant we had daylight in the room at 4AM. On the plus side, we were on the second floor so could leave the windows open to get some cool night air in. Overall, a mixed stay at a reasonable price.
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Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Used the hotel as a night stop before an early ferry. It served thus purpose well was clean fidy with an easy check in helpful manager / owner. The hotel is a little dated but tidy and great for our 1 night stay only 15 minutes from either the ferry or eurotunnel.
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Quaint wonderful restored in wonderful condition. Fantastic proprietor who attends to your every needs. Bountiful English breakfast. Dinner was superb. Enjoyable stay. 👍
Abbi
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Awful dirty mess Do not stay here See pictures Dirty bath , dirty sink , dirty bath panel ,dirty tiles , stained dirty bath mastic, stained gross ceiling Peeling paint and wall paper Used toiletries!!!!! Bed base scratched to pieces Broken window, no catch, didn't stay up No staff to speak to only at check in.
KEVIN
icon-Business
Business
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

I was met by Raj the very pleasant owner/manager and he was very attentive. My room was clean and comfortable. Breakfast the next morning was excellent and cooked to order. Would definetly stay again.
nigel
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very nice and clean, good was great
Terry
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The spacious room, staff were friendly, only nobody on reception at night . But really enjoyed my time at this hotel.
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

A good stop over for the tunnel with free parking.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

terrible service, no staff
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

2nd Stay Central and good staff
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Comfort good enough, friendliness good enough but service at mealtimes leaves a lot to be desired. Had a dinner with our family which, despite us being the only ones there, took a long time ! Waiting 45-60 mins for meal to arrive is not acceptable. Breakfast next day was the same (and we never did get our cereal) Staffing levels need to be looked at.
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j
icon-with Partner
with Partner
8.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Positives : lovely features , good size room , comfortable bed , nice table for working , comfortable arm chairs . Parking available. Negatives : not that we’re fat but a little tight getting into the shower. Some of the finishing / decorating in bathroom and crack repair in bedroom could be a lot neater . Very warm night and fan appreciated but a little squeaky !! We also struggled with door but think there’s a knack to it .
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Shane
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Nice location. Friendly staff
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.