St. Olav Hotel

The first room offered to us smelled of mould and was tiny although I paid for a standard room. I booked the room quite in advance so they can't say it was the last available one. I asked to change and the second room was above the night club where the loud music played until 5am. There is no coffee, or tea, or water in the room. Very bad experience

The hotel looks nice throughout and it’s in a fantastic location for exploring Tallinn with it being right in the Old Town. The staff were all very friendly and helpful. The room was spacious and comfortable. No frills but the quality and location made the price a great deal. The only downside was you will need to bring earplugs if the nightclub in the basement is open. I arrived on a Saturday night and my room was on the 4th floor but the music continued till about 4am. Thankfully, I had earplugs and it didn’t bother me much. Sunday night was fine because the club was closed. I didn’t do the breakfast but peaked in. It looked in line with average.

Location and hotel lobby design

The front staff person was pleasant but not overly talkative; that's fine though. The path to the room wound through cool corridors and beautiful rooms. The room isn't was quaint and the nearest part was that the bathroom floor is heated, so no cold feet after a shower. The beds were comfortable the room clean.

The location is fantastic. The property feels old, which may be by design for its location. The night staff was a little snarky when i arrived just before midnight. But the young woman who was at the front desk during the day was phenomenal. She was super helpful and friendly. The accommodations are good, though i could hear the guest in the room next door snoring! :) On location, this is a sure win.

Right in old town and very affordable! The building itself is very charming, and the staff are very helpful if you have any issues. The cleanliness is questionable, but taking the age of the hotel and the price it’s forgivable. The breakfast buffet is kind of dismal, I would just stick to the poppyseed rolls and coffee, but maybe it depends on the day.

Staff was very friendly when we checked in late at night and they were all prepared for us when we arrived. In the morning the free breakfast was very tasty and plentiful. Bedroom was very clean and they put us on the floor we requested. Hotel is in the heart of all the activity and tourist spots are walkable.

Great location in the old town

I had no running water! Reception were unhelpful And I get no response when I ask for a refund

A quirky converted property with old features. It is in the old town with plenty of cafes and a 24 hour shop close by. It is also handy for the ferry terminal from which you can get to Helsinki in 2 hours. OK breakfast in a room upstairs, not suitable if you have mobility problems.

Lovely old building, clean and tidau, breakfast was good. Reception was helpful. Location is perfect. Only negatives were that we were on 5th floor. Which is a bit of a hike, especially with luggage. Also it was really hot on a night, I ended up opening the window despite it being - 8 outside. But understandable because it's such an old building but may not be for everyone.

The location of the property is perfect. Very close to town square with plenty of wonderful restaurants close by and 24 hour convenient store on the corner. Lots of fun finding short cut tunnels through Old City Tallin and short cut stairwells through the hotel “maze”. Beds were comfortable. Bathroom was small but good hot water although poor ventilation. Rooms were warm and toasty. Floors in hotel room were dirty and we used the bath towels to wipe down the floors ourselves. I wish they would have vacuumed or mopped before we arrived which was late at 1800.

The hotel is old and therefore it is not new, logically. That’s why I don’t understand people complaining about the hotel not being modern.. it’s not modern because it’s old and it should be like that. The hotel was amazing. The only thing I didn’t like was the guy at the reception could do better to arrange early breakfast for me and my partner, which we didn’t get at all. Ok, I get it, we were 2h late to ask for it. But the service should be the same at 1 star hotel and 5 stars hotel - staff should always give their best. If guests ask for a simple sandwich and you have a huge kitchen 50m away from you, you go and make a sandwich and it is very simple, or I don’t know, you do something, you still had 10 hours to figure it out how to make it possible. I mean, it’s a small thing, I will buy a sandwich somewhere else (which I later did), no problem, but it’s the small things that make everyone’s stay better. And if you can do it, you do it, you don’t try to find excuses not to do it. Other than that and a very small room (502), everything else was amazing. It was very clean, thank you whoever was taking care of our room! Breakfast was amazing! Cheers! <3

Perfect location and nice old style concept for the property. Unfortunately quite few cons... The service was not the best, a bit cold. The rooms are small and "old" not only in the style - the bathrooms frozen as lacking of an heating system. We changed room because of some bad smell and could choose between 2 available: 1 with less smell, the other one where somebody just smoked in. Basic breakfast, didn't really satisfied us in quality and choices.

Smoke in corridor. Cloaksmell in coridor. Not helpful stuf. Not clean towels. Not water for sale in hotel. Not posible to open window. Disko under our room. Bed was chaking to 04.00. Very noisy from room beside. Not possible to sleep.

Had a lovely weekend here.. love to architecture here was very nice hotel. Receptionist (Olga) was very nice and friendly

Property has a lot of character. Staff are friendly and hotel is close to the old city.

Based on 4 night stay over New Year 2019/20 Good Points : Location, location, location - just a couple of minutes walk from the old town square and not far from the station, covered market and large supermarket. Not so Good : We got off on the wrong foot when, having booked and paid for a triple room, we were allocated a small double. When we returned to check-in to point this out we were told the hotel was full, so they would bring a folding bed for the third adult in our party (to an already small room?). It was only when I started making a fuss that a triple room was identified. Sadly, not the first time I have had this issue with booking triple rooms at hotels. The room itself was "adequate". The two chairs appeared to have seen better days, there was one bedside light between 3 (which didn't work anyway), and the 4:3 format TV must have been a good decade old. No tea/coffee making facilities and the availability of hot water was unpredictable but Wifi provision was fine. On the one day we had our room "made up" we received new towels and one of the three beds was made (?). The breakfast buffet was a little disappointing for those who like a hot breakfast. Hot mini-hot dog sausages, a type of egg flan and a couple of bowls of local dishes, although there were cold alternatives. Overall, there was nothing of huge consequence that was wrong with our stay, but in my opinion if you are expecting a four star hotel you are likely to find St. Olav a little underwhelming.

It’s situated in Old Town in Tallinn and it’s an old building. Floor makes lot of noises when walking and which disturbed when sleeping. Breakfast was ver poor. Not much to select and coffee machines was out of order at the breakfast buffet. Only one thermos was there with coffee and had to wait in long queue to get a cup of coffee. No free water bottles in the room.

I stayed in this hotel with my friend and two teenage kids. On the morning of our stay, I wrote to the customer service and requested both rooms to be close to each other and with separate beds. When we arrived, the stuff fulfilled our request completely. We really liked our stay there. The rooms and bathrooms were very clean. The furniture was on older side but comfortable... after all the hotel is in a historic building and we really enjoy that medieval, authentic feel. Also the combination of the hotel’s location (in the old city) and a very reasonable price for it is difficult to bit. Finally, the breakfast (which was included in the price) exceeded our expectations... a nice buffet with a lot of food choices. We’ll definitely stay there again.