Casa Serena Paris Hôtel

Hotels
7.4
/10
Pleasant
268 reviews

What Guests Say About Their Stay

Md Nasim

10.0
/ 10
It was a good experience. Rooms were very clean and comfortable. They cleaned and tidy up the room everyday. 24/7 receiption and help desk. Good for short stay and very near to Crimme Metro station. For breakfast, not too many items are there. But you Will get good coffee and some croissants.

Vasugi

10.0
/ 10
Very near to metro station. Lots of food nearby...indian restaurant next to hotel serve delicious food....good location...hotel clean ..staff was friendly and nice...value for money...need to pay tax 1.80euro per night perperson upon check out...not a 5star hotel but quite nice hotel for budget travellers...

JJ

10.0
/ 10
charged me again when I checked in even though I already paid when I booked through Expedia
In the Area
See Map
188 Rue De Crimee, Buttes-Chaumont, Paris, Island of France, France, 75019

Main Facilities

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24-Hour Front Desk
Elevator
WiFi
Casa Serena Paris Hôtel is located in area / city Buttes-Chaumont. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Casa Serena Paris Hôtel

188 Rue De Crimee, Buttes-Chaumont, Paris, Island of France, France, 75019
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Location


Casa Serena Paris Hôtel is located in area / city Buttes-Chaumont.

About Casa Serena Paris Hôtel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Casa Serena Paris Hôtel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Casa Serena Paris Hôtel is the right place to stay.

All facilities in Casa Serena Paris Hôtel

Others Casa Serena Paris Hôtel
Others

Hotel Services

  • Newspaper in lobby
  • Tours
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Casa Serena Paris Hôtel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT INFORMATION: During the 2024 Olympics and Paralympic Games, certain areas in Paris will have restricted access and heightened security measures. Your accommodations may be situated within the restricted areas and some preliminary measures may be required to travel around. We highly advise reaching out directly to your hotel for specific information and any required procedures to prepare for your stay.



  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

This property is closed from January 5 2026 to March 25 2026 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 05:30 - to 12:00
Available rooms at Casa Serena Paris Hôtel
31
Number of floors in Casa Serena Paris Hôtel
5
Another facilities in Casa Serena Paris Hôtel
Newspaper in lobby, Tours, Multilingual staff, 24-hour Receptionist, Smoke-free area

Frequently asked question in Casa Serena Paris Hôtel

What are available facilities at Casa Serena Paris Hôtel?
There are top facilites at Casa Serena Paris Hôtel such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casa Serena Paris Hôtel?
The standard check-in time at Casa Serena Paris Hôtel is starting from 14:00 - 05:30 while the latest check-out time is at Before 12:00
What is the star rating of Casa Serena Paris Hôtel
Casa Serena Paris Hôtel has a 3.0-star rating.
How many floors does Casa Serena Paris Hôtel have?
Casa Serena Paris Hôtel has 5.
How many rooms are available at Casa Serena Paris Hôtel
Casa Serena Paris Hôtel has 31.
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More Reviews from Other Guests in Casa Serena Paris Hôtel

7.4
Pleasant
From 268 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

8.4

Service and Facilites

8.0

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Traveler Reviews Casa Serena Paris Hôtel

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure
Leisure
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I truly cannot understand how this property had the ratings that it did. Does not measure up to similar rated hotels with Orbitz I have booked in the past
Jessica
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

My partner and I stayed 3 nights during the weekday. The front desk us not 24/7 as advertised and very limited hours, no front desk 10pm to 1pm. There are kios machine to check in but it is not a safe hotel. Our first night we noticed no bolt on door, first time i have seen this in all my years of travel and someone used a key card to get in our room at 4am then return 6 hours later but we barricaded the door by this point. There was no one to call so we had to wait until 1pm and front desk resetted our key card and said theyd check camera but assure us we were safe and later said they could not tell who the guy was or how he got access to our room, we were not happy with our stay. This sour our trip and carried our valuables on us at all times. Do not recommend. Buy a door lock if you decide to stay here but id find another hotel instead.
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Md Nasim
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

It was a good experience. Rooms were very clean and comfortable. They cleaned and tidy up the room everyday. 24/7 receiption and help desk. Good for short stay and very near to Crimme Metro station. For breakfast, not too many items are there. But you Will get good coffee and some croissants.
Edgar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The support in the front desk of Victoria was Excellent
Gulambhai
4.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Need whole hotel refurbise no freez no phone in rooms rary dirty carpet only tea n crossont in breakfast
Elizabeth
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Room was rather small and was very noisy staff were not very helpful and area wasn’t very nice. Breakfast was very basic. Would not stay again
Randy
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

No towel racks, no hangers, lack of closet space, no wash clothes were available, floor was not swept anytime during the week. No sheet below the conforter. TV on wall was a 24" monitor. Toilet was in a small room there one bumped head on door knob when doing "paperwork". Staff was mostly pleasant and helpful. A good hotel for young travelers who didn't know what a full service hotel should offer. No microwave, no refrigerator, no tissues. toliet paper dispenser (big roll) sounded like a cow bell when being used. Very near the Metro so could get on a train to anywhere easily.
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Kat
icon-Leisure
Leisure
4.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

To put it politely, it urgently needs a complete renovation- it’s run down, tired, with exposed/ unfinished work that makes it look like a construction site in places, and whilst the bedding and the carpets in the room were clean, the room itself had years of accumulated dirt that, at the very least, needs a good, deep clean. The A/C was not working half the times, I had a very warm room on the fifth floor and had to go down both nights to switch it on, I could not adjust it myself from the room’s control, and the second night there were some weird noises from (I presume) the general AC system of the hotel. As for breakfast, the “buffet” consisted of tea, coffee, orange juice, a few plain croissants, a few baguettes and two jam jars and butter. That’s it. Overall below-par and not what I was expecting, and it definitely didn’t reflect the price I paid for it.
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Robert D.
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Gòod service
james
icon-Business
Business
2.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

This is Hotel is in a very poor state, Carpets in hall and stairs are old and dirty. There was nowhere to sit, and no desk in my room. The shower/bath, general furnishings were very old and falling apart. I wouldn't dare try the breakfast included. There were crazy rules, no alcohol, curfew after 03:00. The WiFi stopped working. The only plus, the staff were friendly.
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UKhan
icon-with Children
with Children
4.0
/10
Reviewed 312 week(s) ago

Expedia Group verified review

This was a last minute, late night booking. I turned to this hotel as they offered 24-7 check in. I booked a queen bed and single bed room. I was first directed to a bedroom with single bed only that had clearly been recently vacated. The room had not been cleaned, there was urine still in the toilet and empty alcohol bottle on the table. I asked for the another room. The second attempt was only slightly better. Had a single bed and queen bed however room still a mess. Again as if last lodger had just left. Finally got it right on third attempt. I don't appear to have the option to upload pics to evidence my comments above. Offered breakfast in the morning and the lady that greeted me in the morning was far more helpful and pleasant than the person helping over night.
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Rasheed
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Its good hotel👍 But its place is in far area, you will cant find good restaurants at late night around it, but it have good stuff
Vasugi
10.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Very near to metro station. Lots of food nearby...indian restaurant next to hotel serve delicious food....good location...hotel clean ..staff was friendly and nice...value for money...need to pay tax 1.80euro per night perperson upon check out...not a 5star hotel but quite nice hotel for budget travellers...
DBS
icon-Leisure
Leisure
6.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Didn't like that the lock on the door didn't work. Small areas which are probably usual for Paris. Very tiny bathroom.
Verified traveler
6.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Old hotel in a middle of a not very safe neighborhood, small room that had a strong or unpleasant smell I had to keep the window open at night to at least have some fresh air inside. Friendly staff. very slow WiFi. Overall I would not choose this hotel again.
Verified traveler
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Small rooms but clean and comfy. Close to the metro
Verified traveler
8.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

Good wifi
Salma
4.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

Very small room like box separate toilet from basin and shower You use toilet in one room and wash your room in another . Terrible dirty carpet made me sneeze all night
JJ
10.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

charged me again when I checked in even though I already paid when I booked through Expedia
Lori
4.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Close to Subway. Convenient location. Lovely staff. Comfy beds and pillows. Unfortunately - bed bugs.
Number of reviews per page
20
40

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Others 4 Casa Serena Paris Hôtel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 268 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Serena Paris Hôtel

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure
Leisure
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I truly cannot understand how this property had the ratings that it did. Does not measure up to similar rated hotels with Orbitz I have booked in the past
Jessica
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

My partner and I stayed 3 nights during the weekday. The front desk us not 24/7 as advertised and very limited hours, no front desk 10pm to 1pm. There are kios machine to check in but it is not a safe hotel. Our first night we noticed no bolt on door, first time i have seen this in all my years of travel and someone used a key card to get in our room at 4am then return 6 hours later but we barricaded the door by this point. There was no one to call so we had to wait until 1pm and front desk resetted our key card and said theyd check camera but assure us we were safe and later said they could not tell who the guy was or how he got access to our room, we were not happy with our stay. This sour our trip and carried our valuables on us at all times. Do not recommend. Buy a door lock if you decide to stay here but id find another hotel instead.
Read More
Md Nasim
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

It was a good experience. Rooms were very clean and comfortable. They cleaned and tidy up the room everyday. 24/7 receiption and help desk. Good for short stay and very near to Crimme Metro station. For breakfast, not too many items are there. But you Will get good coffee and some croissants.
Edgar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The support in the front desk of Victoria was Excellent
Gulambhai
4.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Need whole hotel refurbise no freez no phone in rooms rary dirty carpet only tea n crossont in breakfast
Elizabeth
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Room was rather small and was very noisy staff were not very helpful and area wasn’t very nice. Breakfast was very basic. Would not stay again
Randy
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

No towel racks, no hangers, lack of closet space, no wash clothes were available, floor was not swept anytime during the week. No sheet below the conforter. TV on wall was a 24" monitor. Toilet was in a small room there one bumped head on door knob when doing "paperwork". Staff was mostly pleasant and helpful. A good hotel for young travelers who didn't know what a full service hotel should offer. No microwave, no refrigerator, no tissues. toliet paper dispenser (big roll) sounded like a cow bell when being used. Very near the Metro so could get on a train to anywhere easily.
Read More
Kat
icon-Leisure
Leisure
4.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

To put it politely, it urgently needs a complete renovation- it’s run down, tired, with exposed/ unfinished work that makes it look like a construction site in places, and whilst the bedding and the carpets in the room were clean, the room itself had years of accumulated dirt that, at the very least, needs a good, deep clean. The A/C was not working half the times, I had a very warm room on the fifth floor and had to go down both nights to switch it on, I could not adjust it myself from the room’s control, and the second night there were some weird noises from (I presume) the general AC system of the hotel. As for breakfast, the “buffet” consisted of tea, coffee, orange juice, a few plain croissants, a few baguettes and two jam jars and butter. That’s it. Overall below-par and not what I was expecting, and it definitely didn’t reflect the price I paid for it.
Read More
Robert D.
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Gòod service
james
icon-Business
Business
2.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

This is Hotel is in a very poor state, Carpets in hall and stairs are old and dirty. There was nowhere to sit, and no desk in my room. The shower/bath, general furnishings were very old and falling apart. I wouldn't dare try the breakfast included. There were crazy rules, no alcohol, curfew after 03:00. The WiFi stopped working. The only plus, the staff were friendly.
Read More
UKhan
icon-with Children
with Children
4.0
/10
Reviewed 312 week(s) ago

Expedia Group verified review

This was a last minute, late night booking. I turned to this hotel as they offered 24-7 check in. I booked a queen bed and single bed room. I was first directed to a bedroom with single bed only that had clearly been recently vacated. The room had not been cleaned, there was urine still in the toilet and empty alcohol bottle on the table. I asked for the another room. The second attempt was only slightly better. Had a single bed and queen bed however room still a mess. Again as if last lodger had just left. Finally got it right on third attempt. I don't appear to have the option to upload pics to evidence my comments above. Offered breakfast in the morning and the lady that greeted me in the morning was far more helpful and pleasant than the person helping over night.
Read More
Rasheed
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Its good hotel👍 But its place is in far area, you will cant find good restaurants at late night around it, but it have good stuff
Vasugi
10.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Very near to metro station. Lots of food nearby...indian restaurant next to hotel serve delicious food....good location...hotel clean ..staff was friendly and nice...value for money...need to pay tax 1.80euro per night perperson upon check out...not a 5star hotel but quite nice hotel for budget travellers...
DBS
icon-Leisure
Leisure
6.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Didn't like that the lock on the door didn't work. Small areas which are probably usual for Paris. Very tiny bathroom.
Verified traveler
6.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Old hotel in a middle of a not very safe neighborhood, small room that had a strong or unpleasant smell I had to keep the window open at night to at least have some fresh air inside. Friendly staff. very slow WiFi. Overall I would not choose this hotel again.
Verified traveler
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Small rooms but clean and comfy. Close to the metro
Verified traveler
8.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

Good wifi
Salma
4.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

Very small room like box separate toilet from basin and shower You use toilet in one room and wash your room in another . Terrible dirty carpet made me sneeze all night
JJ
10.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

charged me again when I checked in even though I already paid when I booked through Expedia
Lori
4.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Close to Subway. Convenient location. Lovely staff. Comfy beds and pillows. Unfortunately - bed bugs.
Number of reviews per page
20
40