What do past guests say about Comfort Aparthotel Carcassonne?

Comfort Aparthotel Carcassonne is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Comfort Aparthotel Carcassonne

Name: Comfort Aparthotel Carcassonne
Address: 14 Route de Villemoustaussou, Carcassonne, Languedoc-Roussillon, Aude, France, 11000, 14 Route de Villemoustaussou, Arrondissement of Carcassonne, 11000, France
Rating: 8

Service Apartment

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8.0

Very Good

629 reviews

What Guests Say About Their Stay

Antonio

10.0

/ 10

I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.

Lauren

10.0

/ 10

Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend

Danny

10.0

/ 10

A lovely budget hotel with kitchenette and swimming pool. A little way out of the town, but walkable on a nice day. Very friendly staff and super clean. Comfy beds. Spacious bathroom with good shower. Would recommend.

In the Area

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14 Route de Villemoustaussou, Carcassonne, Languedoc-Roussillon, Aude, France, 11000

Main Facilities

This accommodation offers:

Outdoor pool

Parking

Luggage storage

Elevator

Garden

Fitness center

Bicycle storage

Comfort Aparthotel Carcassonne is a accommodation is located at Carcassonne.

What's around Comfort Aparthotel Carcassonne

14 Route de Villemoustaussou, Carcassonne, Languedoc-Roussillon, Aude, France, 11000

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Discover More About Comfort Aparthotel Carcassonne

General
Near Saint-Jean Locks

Location
Located in Carcassonne, Comfort Aparthotel Carcassonne is within a 5-minute drive of Saint-Jean Locks and Musée du Blason - Vitrail. This aparthotel is 1.4 mi (2.2 km) from Parc du Père Noël and 1.4 mi (2.3 km) from Canal du Midi Harbor Master's Office.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Parc du Père Noël - 1.8 km / 1.1 mi
Canal du Midi - 1.8 km / 1.1 mi
Saint-Jean Locks - 1.8 km / 1.1 mi
Musée du Blason - Vitrail - 1.8 km / 1.1 mi
Canal du Midi Harbor Master's Office - 1.9 km / 1.2 mi
St. Vincent Church - 2.2 km / 1.4 mi
Place Carnot - 2.2 km / 1.4 mi
Auditorium - Ancienne Chapelle des Jesuites - 2.3 km / 1.4 mi
Theatre Jean-Alary - 2.3 km / 1.5 mi
Maison des Memoires - 2.3 km / 1.5 mi
Museum of Fine Arts - 2.4 km / 1.5 mi
Raymond Chesa Leisure Park - 2.6 km / 1.6 mi
Centre de Congrès Le Dôme - 2.7 km / 1.7 mi
Old Bridge - 2.7 km / 1.7 mi
Pont-Neuf de Carcassonne - 2.9 km / 1.8 mi

The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 6.7 km / 4.1 mi
Castres (DCM-Mazamet) - 55.5 km / 34.5 mi
Blagnac Airport (TLS) - 106.8 km / 66.4 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from September 30 to May 18:

Swimming pool

Facilities
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, shopping on site, and bike storage.

Business Facilities
Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining
Grab a bite from the snack bar/deli serving guests of Comfort Aparthotel Carcassonne. Continental breakfasts are served on weekdays from 7 AM to 10:00 AM and on weekends from 8 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 115 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.

All facilities in Comfort Aparthotel Carcassonne

Facility

Outdoor pool

Swimming Pool

Fitness Center

Common Space

Lobby

Exterior

Transportation

Bus/truck parking
Bicycle storage

Food and Drinks

Vegetarian meal
Breakfast
Snack bar

Things to Do

Garden
Shops
Outdoor pool
Pool sun loungers

Connectivity

Free WiFi

General

Parking
Terrace

Accessibilty

Disabled access friendly
Accessible parking

Public Facilities

Parking
Smoke-free area
Elevator

Hotel Services

Luggage storage
Express check-out
Multilingual staff

Nearby Facilities

Shops

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Comfort Aparthotel Carcassonne

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, The front desk is open during the following times:

Monday - Friday: 8:00 AM - 7:00 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Comfort Aparthotel Carcassonne	115
Number of floors in Comfort Aparthotel Carcassonne	4
Another facilities in Comfort Aparthotel Carcassonne	Bus/truck parking, Bicycle storage, Vegetarian meal, Breakfast, Snack bar

Frequently asked question in Comfort Aparthotel Carcassonne

What is normal check-in & check-out time at Comfort Aparthotel Carcassonne?

The standard check-in time at Comfort Aparthotel Carcassonne is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Comfort Aparthotel Carcassonne provide breakfast?

Yes, Comfort Aparthotel Carcassonne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Comfort Aparthotel Carcassonne

Comfort Aparthotel Carcassonne has a 3.0-star rating.

How many floors does Comfort Aparthotel Carcassonne have?

Comfort Aparthotel Carcassonne has 4.

How many rooms are available at Comfort Aparthotel Carcassonne

Comfort Aparthotel Carcassonne has 115.

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More Reviews from Other Guests in Comfort Aparthotel Carcassonne

Overall Ratings & Reviews Comfort Aparthotel Carcassonne

Other sources (629)

8.0

Very Good

From 629 reviews

Cleanliness

7.8

Room Comfort

7.8

Location

6.2

Service and Facilites

7.6

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Traveler Reviews Comfort Aparthotel Carcassonne

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Top reviews

Adrian

Business

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

A Very good choice. Clean, friendly and a great price.

Courtney

Leisure with Partner

6.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation.

Antonio

Leisure with Friends

10.0

/10

Reviewed 121 week(s) ago

Philip

8.0

/10

Reviewed 259 week(s) ago

Hotels.com verified review

Very good location easy to find, very friendly efficient reception and check in / out Clean quiet room, very comfortable

David

Leisure with Partner

6.0

/10

Reviewed 264 week(s) ago

Expedia Group verified review

Lack of communication.Email with entry code was never sent leaving us locked out on arrival with no staff on site. Took about 30 minutes to gain entry

Richard

with Partner

8.0

/10

Reviewed 366 week(s) ago

Very dirty. Booger on curtains, ”white stains” on carpet, wall near lightswitch full of dirty hand prints. Toilet had a seal of hygienia and when I open the cover there were poop stains.

Jimbhoy

8.0

/10

Reviewed 422 week(s) ago

Expedia Group verified review

The room was nice and perfectly adequate for our needs. The visit was spoiled however because the room had cobwebs in one corner of the ceiling and the previous occupant had left mud/ dirt marks high up on the bathroom entrance which had not been cleaned off before our arrival. We also could not swim in the pool on arrival as it was full of leaves and debris from the wind (ie: insufficient maintenance). We were only staying 4 nights so decided it wasn’t worth complaining but it detracted from an otherwise pleasant stay. The cleaners need to be told to look upwards when cleaning as everywhere else was ‘spotless’. Great location near a Carrefour supermarket and retail park with some restaurants. You need a car or taxi to get into the town however as it’s a 30 minute walk to Place Carnot in the town centre.

Allison

Family

4.0

/10

Reviewed 424 week(s) ago

Hotels.com verified review

Terrible experience! 1st we arrived around 11PM very tired and couldn't even get inside the hotel. Took about an hour to 'break' in. We found out later that there's no staff onsite after 9PM, so no front desk or even a security guard onsite --very strange for a good sized hotel like this. Shame on this hotel for trying to cut corners to this extreme! We had no internet/wireless/service on our cell phones & didn't know in advance that there was no staff after 9 PM so it was very stressful arriving tired at 11PM feeling like intruders. There wasn't even a sign or phone to use on the outside to advise guests of this strange procedure. Luckily a fellow traveler was in the lobby eventually &saw us outside fumbling around & got us in touch with the off site hotel staff &access the lock box (he said he had the same experience too). To be fair, an email had been sent a few hours before we arrived that had info re: late arrivals in it but we were traveling with no access to emails. The "no front deck after 9 PM" should've been clearly stated in the booking site ad upfront so guests could decide if this is the kind of place they want to book BEFORE they book it! Another disaster is that the hotel was advertised as having a/c. It's part of the reason we booked it since many airbnbs don't have a/c. But upon arrival once we finally got in& settled, we couldn't get the a/c to work. It was so late &we were so tired that with no front desk available we just sweated it out; no staff help.

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