Hotel De l'Opéra

Ideally located near local transport, historical sites, eateries, bars, main shopping street and the river. There is no reception desk on the premises; and you need to pick up the key from another hotel which you wouldn’t know as it’s not listed when booking. I was given my room key early at 1pm but when I went to the room, it had not been cleaned from previous use. I saw the housekeeper on the floor but she told me to call reception from my room by dialling 9. But, the phone in my room didn’t work, so I had to walk back to the other hotel to report it. Additionally, the electricity socket in my room was broken, and despite being told the maintenance man would come fix it, in the 4 days I stayed it wasn’t meaning I had nowhere to charge the phone unless I unplugged the tv on the wall. The furniture is very old, curtains have seen better days, and the bedding and towels are old and stained. The fire alarm went off at 11am on day 1 of my stay, and when I evacuated there was no one to help any of us. Despite the hotel saying it’s soundproofed, it is not. I heard the man next door’s every move, upstairs even worse, and next door the other side is a disco (Le Circle - next to the hotel) with thumping music until 5am. The heater in the room seemed to be pre 1990, it was so old and dirty and didn’t keep the room warm at all. The windows are not double glazed so there was draft coming through. View awful, nappies & rubbish strewn out the back. I would not recommend staying here.

Staff were great but no tea/coffee in the room

Cafe and bar available around the corner. Only problem i experienced was that the power went out in the middle of the heatwave. Not hotels fault, but maybe provide a bigger fan in every room.

This property is located perfectly in the middle of old part of Bordeaux. 1/2 block from tourist center were most tours leave from 1/2 block from were trans leave. They have an early breakfast that starts at 7:00 AM. It safe and quite. The only awkward part is you get the key from around the corner, but location more than makes up for this inconvenience. I would stay here again.

Breakfast was good and worth it and service there was good. Phone reception staff hung up on me twice trying to find the correct entrance at check-in.

Very convenient situation. Strange to have no staff present and have to go to a sister hotel for keys and any help needed. The sister hotel would have been a better choice

Good place, the room is clean and cozy.

Good clean quiet at a good price. Location method of entry is not good. No lobby in building, go around the corner to retrieve Key from "other" hotel with lobby. Ok for single man , others may feel anxious. Also permanent resident in building.

Hotel was tiny, room OK, common area was odd. Old and odd.

The property is in a fabulous location. Right in the centre and easy to walk to most highlights. The staff were helpful and efficient.The property itself is rather tired but clean and my room was very small, very hot, very hard mattress and just had a window to a central channel which had an open drain and lots of cigarette butts! Not pleasant as no daylight to speak of! I did enjoy Bordeaux though and for the money, it provided me with all I needed.

Ned bug bites on me and my wife

Fantastic location. Staff lovely. Room large, bed comfortable but room is very dated. Good value for the price and because of location would stay here again.

Great room size for a few nights in the heart of Bordeaux! We could walk out and have our pick of restaurants and shopping. The little terrace was a great addition too. Good size bathroom, and a lift to all floors!

Really good value stay. Room comfortable and clean. Hotel in excellent location.

This is a perfect location to visit Bordeaux, though you must not expect like staying at the Grand Hotel across the street. Centrally located, we drove it, parked our car in the garage and spent a wonderful evening walking about the beautiful town of Bordeaux, then fly out the next morning, what is not to like!. Merci!

Very well situated but pretty old and not that clean. Depends on what you are aiming for. Staff very nice.

Room and shower were very small. Hotel clean but a bit run down. Good location

Hot, small, loud room. Service at reception a bit rude.

Can’t expect much for a two star hotel but still, bathroom was dirty, free internet that doesn’t really work, physical keys with the codes to get in the building (if you lose them, the thief can go up to your room since they’re is no one at the door ever), not enough sockets to plug your phone. If it wasn’t for the fact that this place is in the absolute best part of town, I would absolutely discourage it. But it is! Wow! Location, location, location.

Staff is nice and helpful, room as described and overseeing the opera, would recommend for a weekend trip. Breakfast at the café Terrace was great.