What do past guests say about Hotel Helios & Spa?

Hotel Helios & Spa is well-known for its Room Comfort, Cleanliness, Location, as reviewed by verified Traveloka guests.

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Hotel Helios & Spa

Name: Hotel Helios & Spa
Address: Ile Des Embiez, Alpes-Maritimes, Provence-Alpes-Cote d'Azur, France, 83140, Ile Des Embiez, Provence-Alpes-Cote d'Azur, 83140, France
Rating: 8.6

Hotels

8.6

/10

Very Good

110 reviews

What Guests Say About Their Stay

Xavier

10.0

/ 10

Petit déjeuné très complet et varié. Hôtel avec vue mer et port. Chambre simple mais complet. Piscine chauffée en sous sol avec vue extérieure. Les billets ar du bateau sont compris. Accueil et service du personnel parfait. Dîner 35€ entrée plat dessert de qualité.

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Jenny

10.0

/ 10

Staying on the Isle des Embiez was fabulous. The hotel staff were very nice and helpful and the hotel room was very clean and comfortable. The island is beautiful and a wonderful place to explore in the daytime, with small beaches to find. In the evenings we had wonderful food at Sarti, followed by the magical DJ at Sunset evening and the live band the next night.

Michelle

10.0

/ 10

This is a wonderful hotel on an amazing little island. Our booking had a check in time of 5pm, but we arrived at 12 to drop our baggage in the luggage store to find the room was ready. We had a harbour-facing room with an amazing view of the island. The room was spacious, but best of all was a large terrace/balcony with loungers which was like another room. We did not eat at the hotel, so cannot comment, although we saw others having what looked like a very substantial cooked breakfast. Some themed meal nights. Our room overlooked the outside dining area but did not feel exposed. We didn't use the indoor pool because beaches were so close. Hotel is a short walk from the ferry arrival point, but it is a perfectly nice walk because there are few cars. The lower path involves some steps. The price of the stay includes the cost of the return ferry crossing: details emailed a few days before visit. The booking form provides for a crossing from Le Brusc but we asked to travel from Sanary and this was accommodated. (Cars can only cross from Le Brusc however). The island is delightful. It takes about an hour to walk around it. Lots of photogenic beaches (but some via rocky slopes). A few restaurants, all-day baker, a nice bar often with music staged, and a well-stocked shop that is not as expensive or unwelcoming as some reviews suggest. Lots of toilets around the island (good for oldies like us). Our new favourite place; magical.

In the Area

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Ile Des Embiez, Alpes-Maritimes, Provence-Alpes-Cote d'Azur, France, 83140

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel Helios & Spa is located in area / city Alpes-Maritimes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Helios & Spa

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What's around Hotel Helios & Spa

Ile Des Embiez, Alpes-Maritimes, Provence-Alpes-Cote d'Azur, France, 83140

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Location

Hotel Helios & Spa is located in area / city Alpes-Maritimes.

About Hotel Helios & Spa

From business event to corporate gathering, Hotel Helios & Spa provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Hotel Helios & Spa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at Hotel Helios & Spa, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Helios & Spa will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Helios & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Helios & Spa.

All facilities in Hotel Helios & Spa

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Shops
Romantic proposal packages
Indoor pool
Turkish bath
TV lounge
Spa
Marina
Picnic area
Shops
Steam room
Pool sun loungers

Hotel Services

Multilingual staff
Newspaper in lobby
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Public Facilities

Coffee shop
Elevator
Smoke-free area
Safety deposit box

Food and Drinks

Winery
Breakfast
Snack bar

General

Banquet
Parking
Terrace

Sports and Recreations

Sailing
Snorkeling
Fitness center

Transportation

Bicycle rental
Beach shuttle

Business Facilities

Meeting rooms
Conference rooms

Nearby Facilities

Gift shop
ATM/Banking

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Helios & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

17:00 - 22:00

Check-out:

Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Contactless check-out is available, Green Key (Foundation for Environmental Education), On bay, Beach nearby, Essential workers only - NO

Fee for buffet breakfast: approximately EUR 25 for adults and EUR 18 for children
Self parking fee: EUR 180 per stay
Nearby parking fee: EUR 18 per day (3281 ft away)
Pet fee: EUR 12 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 17:00 - 22:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Helios & Spa	61
Number of floors in Hotel Helios & Spa	3
Another facilities in Hotel Helios & Spa	Shops, Romantic proposal packages, Indoor pool, Turkish bath, TV lounge

Frequently asked question in Hotel Helios & Spa

What are available facilities at Hotel Helios & Spa?

There are top facilites at Hotel Helios & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Helios & Spa?

The standard check-in time at Hotel Helios & Spa is starting from 17:00 - 22:00 while the latest check-out time is at Before 11:00

Does Hotel Helios & Spa provide breakfast?

Yes, Hotel Helios & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Helios & Spa

Hotel Helios & Spa has a 4.0-star rating.

How many floors does Hotel Helios & Spa have?

Hotel Helios & Spa has 3.

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More Reviews from Other Guests in Hotel Helios & Spa

Overall Ratings & Reviews Hotel Helios & Spa

Other sources (110)

8.6

Very Good

From 110 reviews

Cleanliness

8.8

Room Comfort

9.0

Location

8.6

Service and Facilites

8.6

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Traveler Reviews Hotel Helios & Spa

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Top reviews

Jenny

Leisure Family

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

alexandre

Leisure with Partner

8.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Very nice

Michelle

with Partner

10.0

/10

Reviewed 195 week(s) ago

Hotels.com verified review

Marie

Friends and Family Family

4.0

/10

Reviewed 248 week(s) ago

Hotels.com verified review

This hotel sounded quite promising but is actually a really good three stars rather than 4 stars. The staff is very young and often doesn’t know much about activities, timings etc (ex bike availability, ferry time etc). despite being advertised (in small, we didn’t notice) as weekly cleaning a minimum was still expected from a 4 star such as emptying bins and refilling coffee etc which wasn’t done even the one time they cleaned. I understand the eco-friendliness of not changing the sheet daily, but the minimum is coffee, a quick vaccum to remove the sand from floor and emptying the bin; apparently not here. Breakfast was nice, although opened till 11am, but 10:15 barely anything left. Would only recommend off season when prices are closer to a three stars, rather than a summer high price which makes you leave a bit bitter.

Verified traveler

Leisure with Partner

6.0

/10

Reviewed 249 week(s) ago

Expedia Group verified review

Terrible room service. No towels, room wasn’t cleaned once for the duration of stay.etc

Verified traveler

Leisure Family

2.0

/10

Reviewed 251 week(s) ago

Expedia Group verified review

To start the day: Access cost by car = eur 140 Individual = eur 19 Despite the kindless of staff, hotel looks like a hospital. Room cleaning was scheduled every 3 days for the (((reason of Covid)) .... A portion of Nescafe coffee was available in room only the first day then apparently not provided. Overcrowded beaches with difficult access Definitely a bad experience therefore we shortened our stay by 3 days even all was prepaid.

Deborah

6.0

/10

Reviewed 405 week(s) ago

Expedia Group verified review

The best bits: Lovely views, restaurant good, nearby bakery fab. Staff friendly. What disappointed us: This is not a car-free zone - car limited would be a better description - you can take your car to the Island if you wish. This island is - in essence - a massive beautiful holiday camp - nice if you like that sort of thing, we were hoping for something just a bit less so. We're not keen on evening entertainments etc - but having said that, those which were provided looked very well organised. As far as the hotel is concerned - the terraces/balconies face the east, so no sunsets, but it's difficult to enjoy the balconies anyway if you're a non smoker - it drifts up from the drinkers below and the neighbouring smokers - making a nonsense of the no smoking accommodation. Took the staff two days to get rid of the wasps nest and its pesky residents despite frequent requests (luckily we speak French). Hotel website not as helpful as it could be. 'Free parking' only free on the island (120 euros to take the car) or leave on the roadside by beach - otherwise be prepared to pay 15 euros a day and then spend a good hour making phone calls in French for a taxi to the ferry. Advised to call the hotel from the ferry to arrange help with the luggage. We tried, they weren't answering the phone. We walked - the wrong way: the signage is contradictory. Ended up in the car park (where I discovered we could have brought the car - that's not on the website) and entered through the back.

Verified traveler

with Partner

8.0

/10

Reviewed 502 week(s) ago

Hotels.com verified review

good stay but hotel can be more by orienting pool and bar and restaurant towards the open sea. so far it is more a seminar hotel than a vacation or weekend hotel...

Marie Christine

Friends and Family Family

8.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

La chambre etait tres bien, le restaurant a recommander. Belle piscine, dommage l'eau un peu froide et pas de jacuzzi, le hamman en supplement, dabs certains hotels ces prestation sont incluses

Xavier

with Partner

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Jean-Benoît

with Partner

8.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Hôtel daté, qui ressemble davantage à un EHPAD qu’à un hôtel. L’ile est tout aussi glauque.

RENE

with Partner

8.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Hôtel,agréable. Esprit îlien ´´ Calme belles vues

Laetitia

with Partner

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

3eme sejour a l Helios 😍 Hotel toujours au Top, les chambres sont impeccables et la vue incroyable ! Le personnel de l accueil aux petits soins....A recommander !

ALMAZ

Friends and Family Family

8.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Un endroit féérique avant tout lié à une île incroyable. L’hôtel est bien, la situation fantastique car il surplombe majestueusement le port et toute l’île; la terrasse du petit-déjeuner qui devient un restaurant le soir est géniale; le ménage est parfait avec de superbes attentions pour notre fils (rangement de doudous fait avec amour et humour…); les soins du spa sont de très belle qualité ✨ Le massage mère fils avec les deux masseuses a été une belle expérience, idem pour le papa avec Eva (je crois). La majorité du personnel est agréable et de bonne volonté. Avec quelques défauts toutefois, l’ascenseur est sous dimensionné et non aéré; le nettoyage des tables du petit déjeuner est parfois laborieux, nous avons dû nous résigner quelquefois à manger sur des tables non dressées; un jour il m’a été impossible d’acheter une bouteille d’eau faute de personnel au bar en fin de matinée (on m’a proposé d’aller au Casino et de faire 15 min de marche aller sous 35 degrés… moyen quand on fait une réservation de plus de 10 jours avec le ticket associé €..). Enfin la présence d’un freezer dans le mini bar aurait nettement amélioré notre séjour (cela paraît futile mais lorsqu’on crapahute tout les jours une bouteille ou un pain de glace sont indispensables). Ces défauts soulignés, nous n’hésiterons toutefois pas à revenir pour un prochain séjour en France; difficile de trouver mieux…

Azoulay

Leisure Family

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Top

Alexis

Leisure Family

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Une expérience inoubliable ! Un accueil et un service de qualité ! Vue sur la mer ! Parfait pour les enfants ! Une île inoubliable, un hôtel inoubliable... De beaux souvenirs !

Cédric

with Partner

10.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Bel hôtel, cadre idyllique.

Marie-Pierre

8.0

/10

Reviewed 51 week(s) ago

Hotels.com verified review

C’était très bien, cependant je suis un peu déçue car je voulais une chambre face au large et j’ai eu une chambre face au port, j’ai pourtant insisté. Sinon rien à redire.

Christophe

with Partner

10.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

Chambre avec terrasse vue sur le port. Vue très sympa, calme. Tout le charme et le calme d'une petite île, les gens sont courtois. Bon accueil au sein de l'hôtel, personnel disponible et aimable.

Phouangpeth

Friends and Family Family

8.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Un hôtel avec une vue sublime. Il manque quelques détails pour avoir une bonne notation de 4 étoiles comme certains détails comme de belles serviettes, des pantoufles et les kits hygiène.

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